TM A GXS Case Study Tangmere Airfield Nurseries Corporate Profile A Leading European Pepper Grower Tangmere Airfield Nurseries Ltd is a leading European pepper grower, based near the market town of Chichester in West Sussex, England, with further large areas of glass in both Somerset in the UK and Spain. The company is based on the famous and historic Battle of Britain airfield, which was originally the home of RAF Tangmere. That airfield closed in the late 1970s and the site gradually fell into decline until 1989, when Dirk Houweling established Tangmere Airfield Nurseries Ltd with the purchase of the land. Business Challenge Keeping Pace with a Rapidly Growing Business Tangmere is now the leading grower and supplier of peppers to UK supermarkets. Its goal was to strengthen and consolidate this status and, where possible, expand the number of supermarket groups the company does business with. The company has invested heavily in technological resource. For example, deploying the most advanced glasshouse facilities, the company grows its peppers at locations in the UK and Spain. These days, consumers expect to be able to walk into a store and purchase peppers at any time of year, no matter what the season. The onus is on the supermarkets to accommodate this need, and of course on a supplier such as Tang- mere to organise its systems and processes so that it can keep up with demand. In recent years, Tangmere has put in place a highly sophisticated and efficient Eu- ropean supply chain operation that allows the UK’s supermarkets, including Asda, Morrison’s, Sainsbury, Tesco and Waitrose, to meet demand and receive a continuous supply of sweet peppers all year round. From a B2B trading perspective, Tangmere wanted an electronic trading platform that would allow the company to optimise and streamline the efficiency of its busi- ness with existing major UK supermarket customers. An additional requirement was to be able quickly and seamlessly to add new UK supermarkets to the trading com- munity and start transacting with them. The Solution Trading with More and More Supermarket Chains Tangmere has adopted GXS Trading Grid® as its standard platform for B2B e-com- merce. GXS Trading Grid is helping Tangmere keep pace with the B2B requirements of a rapidly growing business that is continuing to expand and trade electronically with more and more UK supermarket chains. 2 • Tangmere Airfield Nurseries A GXS Case Study Tangmere uses GXS Trading Grid to take in daily orders from these multiples and so plan the next-day delivery of peppers to warehouses throughout the UK. GXS Trading Grid is also used as the platform to send out weekly invoices to these customers. In addition, Tang- mere uses GXS Trading Grid to exchange additional kinds of messages that are specific to the requirements of a particular supermarket chain—for example, to exchange price files with Sainsbury and EPODs (Electronic Proof of Delivery) with Tesco. GXS Trading Grid helps to shield Tangmere from the complexity entailed in rapidly changing standards, eliminating manual and duplicative processes and enabling the highest EUROPE, MIDDLE EAST AND AFRICA HEADQUARTERS levels of B2B collaboration. UNITED KINGDOM GXS Limited 18 Station Road The Results Sunbury-on-Thames Middlesex TW16 6SU Automating the Order Process with Major Customers England Tangmere says the most important benefit that the company derives from GXS Trading +44 (0)1932 776047 t +44 (0)1932 776216 f Grid is to automate the order process with major customers. www.gxs.eu North AMERICA AND Stuart Millington at Tangmere Nurseries reports that, “GXS Trading Grid makes it much Global Headquarters easier for us to receive orders from the likes of Asda, Tesco, Waitrose and Sainsbury. We GXS can process these orders quickly and without introducing unnecessary human clerical error. 9711 Washingtonian Blvd. Gaithersburg, MD 20878 Data from orders can be integrated within our own application to let us plan the next day’s US delivery runs.” +1-800-503-9190 t +1-301-340-4000 t +1-301-340-5299 f The fact that GXS also shields Tangmere from any B2B technical complexity is also www.gxs.com considered highly important, since such complexity never becomes an obstacle to FRANCE business growth. Cachan Porte Sud 191, av. Aristide Briand 94230 Cachan Tangmere is growing its market share and, in the second half of this year, will expand France its production capability with an additional 10 acres, adding to the more than 100 acres +33 1 46 73 16 00 t +33 1 46 73 16 01 f already under glass. GXS Trading Grid provides the scalability and flexibility to meet the www.gxs.fr growing demands of the business, including support for new customers—for example, GERMANy Tangmere has recently taken on the Coop supermarket chain as a customer for the Leyboldstrasse 16 first time. 50354 Hürth-Efferen Germany +49 2233 609 0 t +49 2233 609 205 f www.gxs-gmbh.de ASIA HEADQUARTERS HONG KONG GXS International Room 1609-10 16/F China Resources Building 26 Harbour Road Wanchai, Hong Kong +852 2884-6088 t +852 2513-0650 f www.gxs.asia.com About GXS JAPAN HEADQUARTERS GXS is a leading B2B integration services provider and operates the world’s largest integration cloud, GXS Trading Grid®. Our software and services help TOKYO more than 550,000 businesses, including 22 of the top 25 supply chains, extend their partner networks, automate receiving processes, manage electronic GXS Co., Ltd. payments, and improve supply chain visibility. GXS Managed Services, our unique approach to improving B2B integration operations, combines GXS Trading Grid® with our process orchestration services and global team to manage a company’s multi-enterprise processes. Based in Gaithersburg, 3F Akasaka 1-Chome, Maryland, GXS has direct operations in 20 countries, employing more than 2,800 professionals. To learn more, see http://www.gxs.co.uk, read our blog Minato-ku, Tokyo 107-0052 at http://www.gxsblogs.com and follow us on Twitter at http://twitter.com/gxs. You can also access our public filings with the Securities and Exchange +81-3-5574-7545 t Commission at http://www.sec.gov/edgar.shtml. +81-3-5574-7560 f © Copyright 2013 GXS Ltd. All rights reserved. “GXS” is a registered trade mark of GXS in the European Union. September 2013 UK www.gxs.co.jp.