USPS #017-078 POSTMASTER: Send address changes or undeliverables to ISI EDGE, 6000 Custer Road, Bldg. 9, Plano, TX 75023 Coaches... RENEW for the NOW PERIODICALS SKATEISI.ORG/PROFESSIONAL It’s renewal time for ISI Professional memberships and liability insurance! Renew your 2019-20 membership at the same time as your insurance and... GET BOTH for one LOW ISI’s insurance benefits are the best in the industry — more coverage at a lower price — plus, ISI policies continue to meet all other association requirements. SKATEISI.ORG/PROFESSIONAL The Professional Journal for the Ice Sports Industry FALL 2019 ISI State of the Union OUR FUTURE IS BRIGHTER THAN EVER! Facility Security Tips Desiccant th Dehumidification 60 Overview CONFERENCE & TRADE SHOW COVERAGE Put the ‘WOW’ in Birthday Parties! SAVE the DATES! The 2020 ISI Conference & Trade Show will take place in two parts of the country. We believe that this new, condensed conference format will be more ISI Spring Conference & Trade Show DFFHVVLEOHWRDQGD΍RUGDEOH MARCH 23-24 | PASADENA, CA for our members. Hilton Pasadena 168 S Los Robles Ave., Pasadena, CA Group Rate: $179/night WATCH FOR MORE Name: ISI Spring Conference DETAILS COMING SOON! Code: ISI Deadline: March 6 skateisi.org/conference Hotel Amenities: +HDWHGRXWGRRUSRROȴWQHVVFHQWHUDQGFRPSOLPHQWDU\ VKXWWOHVHUYLFHZLWKLQDPLOHUDGLXV On-Ice Education at Pasadena Ice Skating Center 300 E. Green St., Pasadena, CA (Located within walking distance of the hotel.) Conference Attendee Registration Fee Early Bird: Ζ6ΖPHPEHUWKURXJK-DQ QRQPHPEHU ISI Fall Conference & Trade Show NOV. 2-3 | BOSTON, MA Wyndham Boston Beacon Hill %ORVVRP6WUHHW%RVWRQ0$ Group Rate:QLJKW IRUGDWHV2FW1RY Name: ISI Fall Conference Code: C05 Deadline: Oct. 1, 2020 Hotel Amenities: Fitness center, self-serve business center and ATM, plus CVS and Whole Foods are located in the Charles River 3OD]DGLUHFWO\EHKLQGWKHKRWHO On-Ice Education to be Announced Shortly Conference Attendee Registration Fee Early Bird: Ζ6ΖPHPEHUWKURXJK$XJ QRQPHPEHU IN THIS ISSUE VOL. 22, NO. 1 Fall 2019 2019 13 ISI Awards ICE SPORTS INDUSTRY 6000 Custer Rd., Bldg. 9 31 Plano, TX 75023 Phone: 972-735-8800 10 Facility Fax: 972-735-8815 email: [email protected] Security Tips website: skateisi.org PUBLISHER Ice Sports Industry EDITOR Eileen Viglione EDITORIAL ADVISORS Kim Hansen Liz Mangelsdorf ADVERTISING/ TRADE SHOW DIRECTOR Carol Jackson GRAPHIC DESIGNER Selma Filipovic ISI State of CONTRIBUTORS 7 the Union Mary Anderson Robyn Bentley-Graham Put the ‘WOW’ in Mark Bradley 38 Birthday Parties! Randy Braverman Gaston Larios Paul Timm 4 CrossCuts 35 Desiccant Dehumidification 6 Leadership Message Overview ISI Managing Director Liz Mangelsdorf Mark Bradley 7 ISI State of the Union 38 Put the ‘WOW’ in Eileen Viglione The ISI EDGE (USPS 017-078, ISSN 1522-4651) is Birthday Parties! published quarterly (Fall, Winter, Spring, Summer) by Mary Anderson & Gaston Larios the Ice Sports Industry, 6000 Custer Road, Building 9, 8 Conference Review Plano, TX 75023. Periodicals postage paid at Plano, TX, Eileen Viglione and at additional mailing offices. 43 Katie Broderick – POSTMASTER NOTE: Send address changes to ISI MIAMA’s First Female EDGE, c/o The Ice Sports Industry, 6000 Custer Road, 13 2019 ISI Awards Building 9, Plano, TX 75023. Printed in the U.S.A. President Eileen Viglione Subscriptions available through membership only. 21 2019 ISI Conference ©2019 by the Ice Sports Industry. Reproduction in Photo Gallery whole or in part is prohibited unless expressly au- 44 Calendar thorized in writing by publisher. All rights reserved. 28 ISI University Report Opinions expressed by contributors do not necessarily 45 District Updates represent the views of the Ice Sports Industry, the pub- lisher or the advertisers. Submissions of manuscripts, 31 10 Facility Security Tips materials, photographs, and artwork are made at Randy Braverman & Paul Timm 46 ISIA Education mailer’s risk and must include self-addressed envelope with sufficient postage for return. No responsibility will Foundation Report be assumed for unsolicited materials. ISI reserves the Robyn Bentley-Graham right to edit material submitted for content and space consideration. CrossCuts Dedicated to providing leadership, education and services to the ice sports industry. MEET ISI’S TWIZZLE! ISI HEADQUARTERS First there was Flip, and now there’s his new friend, Twizzle! She made her debut at MANAGING DIRECTOR Liz Mangelsdorf ISI World Recreational Team Championships, July 22-27, and we introduced her on our CONTROLLER Heather Loller social media feeds as well. Skaters had the SKATING PROGRAMS & NATIONAL EVENTS DIRECTOR opportunity to Kim Hansen participate in a writing OPERATIONS DIRECTOR contest, sharing their Jeff Anderson stories on how Flip The 2020 ISI Conference & Trade Show will take place ADVERTISING/TRADE SHOW DIRECTOR and Twizzle met. We in two parts of the country. We believe that this new, Carol Jackson selected our favorite condensed conference format will be more accessible tale to serve as the COMMUNICATIONS MANAGER/EDITOR to and affordable for our members. Eileen Viglione official storyline of how these two MEMBERSHIP COORDINATOR ISI SPRING CONFERENCE & TRADE SHOW Sandey Carlsen adorable ISI mascots and skaters became MARCH 23-24 | PASADENA, CALIF. MEMBERSHIP ASSISTANTS the best of friends. Jennifer Carlsen Hilton Pasadena Shirley Rothrock You can read the story and learn about its 168 S Los Robles Ave., Pasadena, CA author in the fall issue of Recreational Ice Group Rate: $179/night ISI OFFICERS Skating magazine, shipping to all ISI rinks at Name: ISI Spring Conference the end of September. Code: ISI President .................................................Rob McBride Deadline: March 6 1st Vice President ............Janice Teodoro-Forbes 2nd Vice President .....................................Lisa Fedick Hotel Amenities: Treasurer ......................................Kevin McCormack Heated outdoor pool, fitness center and complimentary Secretary ........................................... Margy Bennett shuttle service within a 2-mile radius. Immediate Past President ................Jim Hartnett Member-at-Large ....................................Gerry Lane ISI FANS — #ISIPROUD On-Ice Education at Pasadena Ice Skating Center Member-at-Large ................................Scott McCoy Do you know a skater who is a 300 E. Green St., Pasadena, CA Member-at-Large ..............................Jane Schaber huge fan of ISI? We are looking for (Located within walking distance of hotel.) ISI members of all ages and skating ISI FIELD REPS levels to provide testimonials about Conference Attendee Registration Fee Shanley Pascal each of our national competitions Early Bird: $249 ISI member through Jan. 10 Mandy Whitacre for future event advertising and ($349 non-member) promotion. They must have competed in their favorite national ISI DIRECTORS ISI FALL CONFERENCE & TRADE SHOW competition in the past three years, District 1 ...........................................Alane Swiderski NOV. 2-3 | BOSTON, MA District 2 ...............................................Robyn Bentley and tell us in 250 words or less District 3 ..........................................Tiesha DiMaggio what they liked best about the Wyndham Boston Beacon Hill District 4 ..........................Christine Wilson Brinton event, and why they recommend it 5 Blossom Street, Boston, MA District 5/18 .........................................Larry LaBorde to other skaters. Then they should District 6/7 ............................................Julie Goddard Group Rate: $179/night (for dates Oct. 31-Nov. 4, 2020) District 8/9 .......................... Vicky Klinko-Osseland email it, along with a photo, to Name: ISI Fall Conference District 10 ..............................................Jane Schaber [email protected]. Code: C05 District 11 ............................................Caroline Baker Deadline: Oct. 1, 2020 District 12 .................................................Debbie Lane District 13/14 .............................................Paige Scott Hotel Amenities: District 15 ............................................Randy Winship Fitness center, self-serve business center and ATM, District 16/17 ........................................Cindy Solberg plus CVS and Whole Foods are located in the Charles Builders & Suppliers ............................Doug Peters River Plaza, directly behind the hotel. Commercial Facilities .........................Scott McCoy FOLLOW US: Public/Not-for-Profit Facilities .............Ed Peduto On-Ice Education to be Announced Shortly Schools/Colleges/Universities .Jamie Baringer PSA Representative ...............................Gerry Lane SkateISI Conference Attendee Registration Fee ISIAsia Representative ...............Harry Janto Leo Early Bird: $249 ISI member through Aug. 31, 2020 PPFMG Representative ....................Ryan Shaffer @SkatingISI ($349 non-member) MIRMA Representative .....................Judy Sniffen ISIA Education Foundation ...........Don Bartelson IN MEMORIAM DOLORES BOVA After her performing career, Dodie served as the Dodie was the 1998 inductee to the ISI Hall of skating director at ice rinks in Oak Park, Park Fame, where she was later joined by Olympic JULY 19, 1932 — FEB. 1, 2019 Ridge, Glenview and Wilmette. She spent more gold medalists Scott Hamilton (2002) and Kristi Dolores J. (Dodi) Bova, 86, than 20 years at Wilmette’s Centennial Park Ice Yamaguchi (2013). Dodie is survived by her died peacefully, surrounded