For Chicopee Valley Communities Your Drinking Water Thisreport cootains very Im Serictrt sle!rt�fonnation oichtige lmpOttanl infonnalion aboul i.llerdel>JaltatdesWasse�lhrer PRESORTED yoordrill�ng water . Please Gerensctsfl. Oer8eridt�­ MASSACHUSETTS WATER A STANDARD tran�aleit, orspeak with W91den,oder spreche<r Sie rrit � RESOURCES AUTHORITY U S POSTAGE PAID someooewho understands it. eriem F�und, der�ngutavrmehl AND THE CHICOPEE WATER DEPT., SOUTH HADLEY F.D.#1 AND N. READING, MA Siusled desea obletleruna iRfllliM'/H!-H/1,Jf,;.�. PERMIT NO. 211 copiaesta de reporteen ilt�JHilH!ilt!I.IKft-J*ft-Jlil WILBRAHAM WATER DIVISION espailnol, llamenos al Ni. �fil!V,fif-1', .1:-11 telefono 617-788-1190. UHi il f» ln \Ii ft-J IJlo:!S ECRWSS i1Jlim-1', La relaziooeoontiene �rtanti �OJiUltl�. MtOJlxll* mformazionisulla qualila 1: :> ( 1"((/J:/<:t}JfJtlllih'IMI Residential Customer del'acquadella Comlllita. ·wtt. l'l!'!U<il!i;t>., Tra-oorlo o pa,tamecon un f:d)r:, B:i$:li:llllll1, cli\U amlooche oomprenda.lo /Jlllllll�!i!lt-C<I::;!('. 01$1atO<iooon!Am ini:l"'llll08S f'Jfuitti:l'·�irQ'RT";ii ifl'C)Oltantessdlce qualidadeda a aguada oonuidade. Tra­ -"'�--<!,"' t, 'I""" """'""l= dll2l><)ou peqaa�Ut!m a que o �. QT'Rllffl'lfPP:l'TTli"� ajude a emend!-lometa. 'Ill �g:ft,<11 Where To Go For Further Information Sprawozdanle zawlera waine 1mmn1rnihs:u1sniiu1sAi81 lnformac]e na lemat jakoSci Massachusetts Water Resources Authority (MWRA) www.mwra.com 617-242-5323 wocfy w Twojej miejscowSci. lirififoui iftlA 1 "/UUr.lfP -- --- Poproskogoi o JN'ZOliumaczorio �ii11p1:01vm9nlu nniirnurni Massachusetts Dept. of Environmental Protection www.mass.gov/dep 617-292-5500 go lub po,ozmawiaj z osob� Ktoraje dob<ze rozunie. 1mwn11niirn: 1 Massachusetts Dept. of Public Health (DPH) www.mass.gov/dph 617-624-6000 �L.,,.__,1.,.,..,,,,-,,,.,,_ 01 S",IAi�e'lltPI >iftle Department of Conservation and Recreation www.mass.gov/dcr/watersupply 617-626-1250 .,;..,..,,.:.11 •'-�� v""' --........, J:.IQf�i5RE' *�OIitt!I �.!i! US Centers for Disease Control & Prevention (CDC) www.cdc.gov 800-232-4636 �)-��,.,.+.J-11 � 7 EOI <tleLlc.+. OI�� �'.!I .,.. ,.......,..,.;....-_o--_,...__,.ii.J, "IJJll,s!i'tl ot�e\Ale ti'i' List of State CertifiedWater Ouality Testing Labs www.mwra.com/testinglabs.html 617-242-5323 J�.:i,l..,i..J ��9-J�t�J..£, Source Water Assessment and ProtectionReports www.mwra.com/sourcewater.html 617-242-5323 Ban bao caoc6 ghi nhilng chi Information on Water Conservation www.mwra.com/conservation.html 617-242-SAVE 1161 quan 1r9ng VO phAm cha! nl/oc lron9 c¢ng dong quj vj. HAy Mil, ng ijlhtlng d�, h� 1161 � ngullble1 � r6 -.i,an Public Meetings n y d,\ a MWRA Board of Directors www.mwra.com/boardofdirectors.html61 7-788-1117 A" I'\ MWRAAdvisory Board www.mwraadvisoryboard.com 617-788-2050 ..J�{:j Water Supply Citizens Advisory Committee www.mwra.com/wscac.html 413-213-0454 FSC Mixed Sources PrOMT,,..."-- -,.d ·•• I ol kif'ffU.aiM70tdfoOWCtill'MI rt<)'(tdw-oohr� Cert 11D IV COC 08010.2 For A Larger Print Version, Call 617-242-5323. -hcorp Olff1RlffltStwNnlsll4'C'.oll!d 1!111•��-. � This report is required under the Federal Safe Drinking Water Act. MWRA PWS ID# 6000000 Dear Customer, MWRA Board of Directors MWRA Kathleen A. Theoharides, I am pleased to share with you the annual results of our water quality testing. Each year, Chair takes hundreds of thousands of tests to ensure your water is safe and of the John J. Carroll, Vice Chair highest quality. In 2018, we again met every federal and state drinking water standard. Andrew M. Pappastergion, Secretary Christopher Cook Lead in drinking water is an important issue and all three Chicopee Valley Aqueduct Kevin L. Cotter (CVA) communities continue to successfully treat the water they deliver to make is less Paul E. Flanagan corrosive. All three CVA communities were below the EPA Lead Action Level. More Joseph C. Foti information can be found on pages 4 and 5 of this report. Brian Pena Henry F. Vitale Your water system is well protected - from the source reservoirs to the treatment John J. Walsh way. plants to the storage tanks - and real-time water quality monitoring allows us to check Jennifer L. Wolowicz the water every step of the We have recently enhanced our security measures at the Ouabbin Reservoir. We also have emergency plans for all of our facilities so we can MWRA quickly respond to any issue any time of day or night. For more information on and its Board of Directors, I hope you will take a few moments to read through this important report and learn visit www.mwra.com. more about your water system. We have great confidence in the water we deliver to your home and we want you to share that confidence. Please contact us if you have any questions about this report or any of MWRA's programs. Sincerely, v-� t Frederick A. Laskey I __________ Executive Director ___._ Cover photo: Old Stone Church, Wachusett Reservoir Legend Storage Tank � Hydro 11111 I water report 111111111 Where Does Your Water Come From? Water Treatment - From The Reservoir To MWRA supplies about 10 million gallons of Community Pipelines high quality water each day to three Chicopee Your water is treated at the Brutsch Water Valley Aqueduct communities: Chicopee, Treatment Facility before it enters the Chicopee MWRA Takes Wilbraham, and South Hadley Fire District #1 Valley Aqueduct. The first treatment step is Customer (FD#1). MWRA also serves 48 cities and towns in disinfection of reservoir water. MWRA's licensed greater Boston and MetroWest. Your water Concerns treatment operators carefully add measured doses comes from Ouabbin Reservoir. Water from the of chlorine, and then further treat the water with Seriously. Ware River can add to the supply at times. ultraviolet light (UV). Both disinfection processes Everycall is investi­ Rain and snow falling on the watersheds - are designed to kill pathogens (germs) that may gated to ensure that protected land around the reservoirs - turn into be present in the water. Licensed operators in streams that flow to the reservoirs. Water comes Chicopee perform additional booster disinfection there are no problems in contact with soil, rock, plants, and other at the point where the local pipes take water from withthe water supply. material as it follows nature's path to the the Aqueduct. Each community also treats the Most complaints are reservoir. While this process helps clean the water, water to reduce leaching of lead from home relatedto discolored it can also dissolve and carry very small amounts plumbing. water, which is of material into the reservoir. Minerals from soil and rock do not usually cause problems in the Testing Your Water - Every Step Of The Way usuallyrelated to local water. But water can also transport contaminants Te st results show few contaminants are found in constructionor from human and animal activity. These can the reservoir water. The few that are found are in hydrant use. Ifyou include bacteria and viruses - some of which can very small amounts, well below EPA's standards. have a questionor cause illness. The test results in this report show Tu rbidity (or cloudiness of water) is one measure concern,please call that these are not a problem in Quabbin Reser­ of overall water quality. There are two standards voir's watershed. for turbidity: all water must be below 5 NTU yourlocal water Ouabbin watershed is protected naturally as (Nephelometric Tu rbidity Units), and only can be department orMWRA over 90% of the watershed is covered in forest above 1 NTU if it does not interfere with effective at 617-242-5323. and wetlands. About 83% of the total watershed disinfection. Ty pical levels at the Quabbin land cannot be developed. The natural undevel­ Reservoir are 0.28 NTU and were below the 1 oped watershed helps to keep MWRA water NTU over 99% of the time. The highest level was clean and clear. Also, to ensure safety, the 4.9 NTU, which was caused by a weather event streams and the reservoir are tested often and and did not interfere with effective disinfection. patrolled daily by the Department of Conserva­ MWRA also tests reservoir water for pathogens tion and Recreation (OCR). - such as fecal coliform, bacteria, viruses, and the The Department of Environmental Protection parasites Cryptosporidiumand Giardia. They can (DEP) has prepared a Source Water Assessment enter the water from animal or human waste. In Program Repor t for the Quabbin Reservoir. The 2018,no Oyptosporidium and Giardia were detected. DEP reportcommends OCR and MWRA on the existing source protection plans, and states that Test Results - After Treatment our "watershed protection programs are very EPA and state regulations require many water successful and greatly reduce the actual risk of quality tests after treatment to check the water you contamination." The report recommends that are drinking. MWRA conducts tens of thousands OCR and MWRA maintain present watershed of tests per year on over 120 contaminants (a plans and continue to work with the residents, complete list is available on www.mwra.com). farmers, and other interested parties to maintain Details about 2018 test results are in the table the pristine watershed areas. below, and on page 5. Test Results AfterTreatment I (MCL) Highest (We Found) (MCLG) Level Detected I Range Of Ideal Compound Units Allowed Level-Average Detections Goal Violation How It GetsIn The Water Barium - ppm - 2 - 0.006 0.006-0.007 2 No Common mineral in nature - Nitrate" ppm 10 0.011 0.007-0.011 10 t No Atmospheric deposition KEY: MCL=Maximum Contaminant Level.