SHO NRI SBS 98158-11127 There are 15 notified NRI Police Stations in SBS Nagar, Rupnagar NGR [email protected] Punjab where FIR can be registered AIG/NRI SAS Nagar, 98720-091 99 LDH-Com., Khanna Mohali Fatehgarh [email protected] AIG NRI Jagraon, Moga 98786-18009 Ludhiana Ferozepur, Fazilka [email protected] 75298-87007 SHO NRI Mohali SAS Nagar, Fatehgarh & Faridkot [email protected] SHO NRI 98155-54578 Patiala, Sangrur, LDH Com., Khanna Ludhiana City [email protected] NRI WING Barnala AIG/NRI 84374-50000 S HO NRI 98769-00023 Bathinda, Mansa Jagraon Patiala [email protected] PUNJAB POLICE Shri Mukatsar Jagraon [email protected] Sahib 99153-35500 SHO NRI Moga Moga psnrimoga1919@y ahoo.com 81460-77 277 SHO NRI Patiala Patiala [email protected] 78372-10023 SHO NRI Ferozepur, Fazilka & 98555-76111 94633-74574 SHO NRI Ferozepur Faridkkot Sangrur & Barnala 85590-17400 [email protected] Sangrur [email protected] Bath inda, Mansa, SHO NRI 99150-21274 Shri Mukatsar Bathinda [email protected] NRI WING Sahib HEADQUARTER ASR-Com., ASR - Rural AIG NRI 99145-11114 Tarn Taran, Amritsar [email protected] Gurdaspur Pathankot & Batala Issued by SHO NRI ASR Com. , ASR Rural 99151-44448 Amritsar & Tarn Taran [email protected] SHO NRI Gurdaspur, 99888-26066 Gurdaspur Pathankot, Batala [email protected] Jal-Com., Jal-Rural, AIG NRI Kapurthala 95929-14104 Jalandhar Hoshiarpur & SBS [email protected] Nagar SHO NRI Jal - 98786-71074 Jalandhar City City [email protected] SHO NRI Jal - 98154-81022 Office of ADGP NRI Wing Jalandhar Rural Rural [email protected] at Phase 7, SAS Nagar, Mohali Office of : Addl. Director General of Police, SHO NRI 80543-70000 Phone & Fax:- 0172-2260042-43 Kapurthala NRI Wing, Phase-7, SAS Nagar. Kapurthala [email protected] E-mail id:- [email protected] (Under Office of Director General of Police, Punjab) SHO NRI 98720-65007 Website : www.nripunjabpolice.com Hoshiarpur Hoshiarpur [email protected] E-mail [email protected] Tel. No. 0172-2260042 & 43 INTRODUCTION 1. Matrimonial disputes : Matrimonial offences can be divided into three categories: A citizen can download these mobile Apps for getting services offered by 'Saanjh' • Nodal Wing for all issues of NRI's relating to Police. a) Offences relating to marriage which are non- cognizable. online and even for his/her safety and security. These are as follows : • NRI Wing of Punjab Police functions from its office at Phase-7, SAS Nagar, b) Offences of cruelty by husband or relatives of husband. Mohali, Punjab c) Fraudulent marriages. 1) 'PPSaanjh' - With the help of this App number of • NRI Wing is functioning since August 2013. 2. Cases relating to cheating - Tthe criminal offences which are mostly committed services may be sought online - • Headed by Additional Director General of Police rank officer. against the NRIs are the offences: • Registration of complaint • A control room is also functioning in NRI Wing at its office at SAS Nagar, Mohali a) Relating to property • Registration of lost article/ document/ equipment, round the clock for attending to complaints of NRI's. b) Forgery of documents, etc. c) Cheating, • Application for No Objection Certificate (NOC) NRI CAN FILE COMPLAINT AT FOLLOWING : Heinous crime cases such as murder/attempt to murder, rapes etc. are handled • To get Police Clearance Certificate (PCC), service • NRI Wing website : www.nripunjabpolice.com by district/Commissionerate Police. verification, character verification, tenant/servant • NRI Wing e-mail id : [email protected] verification, etc. • Fax No. : 0172-2260042 SAANJH WING OF PUNJAB POLICE • Download untrace reports of criminal cases • 181 helpline : 0172-2298543 The 'Saanjh' wing of Punjab Police was started with a view to promote community especially thefts (general & vehicle) • E-mail id : [email protected] policing projects in Punjab. Saanjh Centres have been made the focal point of Police • For checking status of complaint • Whatsapp No. : 7696181181 Community partnership. These are designed to conceive and implement community • For checking status of passport verification • NRI wing also receives complaints in online mode on email oriented projects with community involvement and partnership and to provide across [email protected] and on its web portal i.e. www.nripunjabpolice.com the board, services to the citizen on a state wide IT Platform 2) 'Know your Police' App - This 'App' helps people • Complaint can also be filed at Saanjh Kendra. in distress situations like accidents, crime, etc. • There are 27 District Saanjh Kendras, 114 Sub Division Saanjh Kendras and 153 A citizen including NRI's / Foreigners from any part of the State can approach the and enables common people to ascertain certain Police Station Saanjh Kendra. nearest 'Saanjh Kendra' for obtaining information/services of any Police Station in the details of Police Stations like its location, • The buildings of these Saanjh Kendras are situated near offices of State. telephone numbers of SHO's, DSP's, SSP's Commissioners of Police / Sr. Superintendent of Police, DSP (Sub Division) and including senior officers in office of DGP, Punjab. Police Station. The following services are offered at these Saanjh Kendras : Individuals can also access following information NRI & Foreigner Counter through this 'App':- Complaint Handling Mechanism in the Wing • Registration of foreigner on arrival and departure • Telephone numbers of any Police Station, SHO, i) A Control Room is functioning in • Extension of residential permit for foreigners DSP, SSP, DCP/CP in Punjab and senior police the building of NRI Wing at • MRG enquiries - in case of loss of passport abroad officers at Police Headquarter. phase-7, Mohali. It is operational • Handles issues of NRI's also • Location and google map of the area of police on a round the clock. • NRI's can file complaint at any Saanjh Kendra station and approximate distance of location of ii) All calls coming from the NRIs • NRI's can also approach these Saanjh Kendras for issues like verification of individual from Police Station. It also gives details are handled by this control room. tenant, servant, etc. of location of individual at a particular point of The NRI Wing has a website time. having domain name as Verifications Counter • It also provides contact details of all Police www.nripunjabpolice.com, • Passport Verification Stations, Sub Divisions including e-mail ID's and where all complaints/ petitions • Other services related with passport google maps of all police stations. from NRIs/Overseas Indian • Stranger Verification citizens are being received and • Tenant/ Servant Verification 3) 'SHAKTI' - App - For the safety and security of further processed. • Tenant/ Servant Verification women, a women safety mobile App namely iii) On receipt of the complaint, immediately Unique Identity Number (UID) number • Other Verification related services 'SHAKTI' has been developed. The main features is issued to the complainant for any future reference. • Service Verification of this App are as follows:- iv) These complaints are further marked to officers and in charges of other field units • Character Verification • User can register this 'App' after filling necessary of NRI wing for conducting enquiries expeditiously. • Verification for fresh Arms License details. v) Criminal cases regarding complaints of NRIs are registered after completion of • Verification for renewal of Arms Licence • User can feed contact numbers of her relatives or enquiries. • Appointment of retainer of weapon guardians in SOS help to generate SMS alert at vi) People also come directly to various offices of NRI wing for submitting the time of crises. complaints/petitions. Permission / NOCs Counter • By pressing 'HELP' button on her mobile phone, • NOC for pre-owned vehicles she can send alerts to her relatives, District Functions of NRI Wing • NOC for use of loud speakers (applicable only in case of SDM obtains NOC from Control Room concerned SHO, DSP of • One single contact point for NRI's the concerned SHO before granting permission) Subdivision and other police officers. • To facilitate redressal of grievances of • NOC for Fairs/Melas/Exhibitions/Sports events etc. • User can take pictures of the unsafe places and NRI's issues • NOC for issuance/ renewal of License of Arms Dealers can send these pictures to Police control room. • To coordinate with other units of • Issuance of NOC for setting up of Petrol Pump, Cinema Hall etc. These geo tagged pictures alongwith metadata Punjab police relating to issues of • Addition/Deletion/Sale/ Permission/Entry weapons/ NOC etc will be received in Police Control Room and NRI's • Counter sign of document Police can further analyse this information and • To deal with issues of NRI take necessary remedial steps like enhanced patrolling, getting street lights - Enquiry of complaints Crime Information installed in the area, etc. This will help in prevention of crime in area. - Registration & investigation of • Acknowledgement of Complaint • User with the help of this 'App' can access information like contact numbers of cases • Action taken on Complaint SHO of nearest Police Station, concerned DSP of Subdivision etc. In addition to - Handling issues of safety & • Copy of FIR or DDR these details, she can also get her location on google map and distance of this security of NRI's • Copy of untraced report in road accident cases location from nearest police station. • To Act as Nodal office for 'MADAD' Portal of Ministry of External Affairs, • Copy of untraced report in theft cases Government of India - For forwarding issue of any help sought by individuals from Ministry of External Affairs, Government of India. OFFENCES DEALT BY NRI WING OF PUNJAB POLICE Online Mobile Apps .