“ 1 Mentoring and coaching are important skills in many areas of life. Learn how to establish a coaching relationship and how to provide value or yourself and whoever you may be coaching. 2 3 “:I BELIEVE THAT LIFE HAS MEANING AND PURPOSE. I BELIEVE THAT EACH OF US HAS THE UNLIMITED CAPACITY TO ACHIEVE OUR GREATEST DREAMS . TO REALIZE OUR FULL POTENTIAL. 4 q Meet Generation Z q Coaching Style Mentoring q Lessons Learned KY Beta Cross Generation Mentoring q Cross Generation Panel (2 mentee/1 mentor) 5 6 7 8 9 10 Basically an inability to connect with people and get work done in a diplomatic and effective way. Also called the “me” generation. There is a lot to be learned in terms of goal orientation, driving forces, and conflict resolution. Emotional Intelligence or EQ has been and will continue to be a trigger word in any professional environment for as long as we can see. And with good cause. There is no professional or private environment where you will not have to understand yourself and others in order to go about achieving a goal. 11 12 Do people want to be in your court? 13 GenZ is not optimistic about what lies ahead. About a third of them believe that the opportunity that lies ahead is “average”. And many find themselves unwilling to work for it as a result. We stereotype you all right back. 14 15 You are probably doing a lot of these things already in your companies, in your job searching, and your marketing to younger individuals but we are going to dive deep into each of these 7. 16 17 18 19 20 21 22 Secretes of successful matches Coach, ask questions vs. micromanaging Coach allows for decision making, learning from mistakes Coach hold team accountable for setting and achieving goals Team takes responsibility for goals, no blame, no excuses (Diligence) Team honor the time commitment of Coaches, follow through on commitments (Virtue) Officerareresponsible for initiating conversation, accountable for content and building relationship (Brotherly Love) 23 Communication has 3 parts. We will focus on body language (Source: The Visual Impact of Communications. Adapted from Nonverbal Communication, (1972) Albert Mahrabian) Good communicators Liked and respected more – self image Feel more valuable and important – self esteem Persuade people to their point of view – influence Change peoples mind – cooperation More powerful and effective - leadership 24 Ethos – Your Credibility, Character Pathos – Your Emotional Connection, why it matters People are 100% emotional in their decision making It is always about gain or fear of loss Rational thought is simply a way to justify their decision Logos – Your Logic and the spoken word Understanding message Reason Clarity 25 People do things for their reasons not yours Begin with their point of view Focus on their wants, not yours Your mind can only process one thing at a time Be confident, get over fear of rejection Influence requires meeting others needs, motivations 26 Desire for Gain, you can do something FOR them Fear of Loss: you can do something TO them Once a need is satisfied, it is no longer a motivator – Maslow Desire for gain Physical gain – Pleasure Material gain – Things Financial gain – money Emotional gain – Love, value, meaning Fear of loss Rational: money, things Emotional: approval, security, love Fear of loss is 2.5X more powerful than gain Use both in persuasion If you do this you will get this and avoid that 26 Successful leaders and superior performers have well developed emotional intelligence skills. This makes it possible for them to work well with a wide variety of people and to respond effectively to the rapidly changing conditions in the business world. (EQ) emotional intelligence may be a better predictor of success performance than intelligence (IQ). Intrapersonal emotional intelligence - what goes on inside of you as you experience day-to- day events. Self-Awareness: the ability to recognize and understand your moods, emotions and drives, as well as their effect on others. Self Regulation: your ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment to think before acting. Motivation: a passion to work for reasons that go beyond money or status and a propensity to pursue goals with energy and persistence. Interpersonal emotional intelligence - What goes on between you and others. Empathy: your ability to understand the emotional makeup of other people. Social Skills: a proficiency in managing relationships and building networks. 27 Acceptance - Need for unconditional love How: Smile, improves self image Appreciation - Raises self esteem for you and them How: Say thank you for the little things Admiration – Acknowledge trait and quality of others How: Recognize their accomplishments Approval – Need for worthiness How: Praise for work, Be specific and immediate Attention – Most powerful of all How: Active listening is key to caring, leadership, persuasion and all communications 28 Be impressed vs. impressive Lean forward Pause before replying Silence is powerful Avoid danger of interrupting them Hear them at a deeper level Communicates to person that what they said is valuable Question for clarification – open ended How do you mean? And then what did you do? How do you feel about that? The person asking the questions is the one in control Paraphrase understanding in your own words 29 Be worthy of trust Do what you say you will do Be prepared Be dependable and consistent Be honest Look the part 1st impression takes 4 seconds, conclusion in 30 seconds. First impression is justified through rational thought Dress for success, be confident Be Prepared Do your homework Thing through what they want Is it safe? Their fears of loss It’s never about you Possible Crucial Conversation Formats One – On – One: Prepare, Ask questions, Listen, Question for clarification Presentation before a group Written letter or report: Express clearly on paper 30 31 32 Virtue: I am trust worthy and keep all relationships honest. I behave with decency, avoid cynicism and do not use others. I am selfless and do good deeds for others. I live with integrity. Diligence: I pursue excellence in all its forms. I search out continuous learning and self-improvement opportunities. I inspire creativity in self and others. I am engaged and work hard at all that I do. I believe that personal accountability builds confidence and lets others know that what “they do” maters. Brotherly Love: I am a true friend. I have your back. I intervene when you lose your way. I help those in need. Have a volunteer read each one. 33 34 35 36 37 My SigEp Heros 38 Who exactly is GenZ? How do they think, what motivates the soon to be largest generation to enter adulthood. How to replace a directive approach with coaching style leadership that can be used in many areas of life. Learn how to establish a coaching relationship and how to provide value for yourself and whoever you may be coaching. Lessons Learned KY Beta through a cross generation mentoring panel. 39 Without action, nothing matters. 40 THANK YOU VERY MUCH 41 42.