EtreCheck version: 2.9.12 (265) Report generated 2016-05-07 13:52:34 Download EtreCheck from https://etrecheck.com Runtime 7:34 Performance: Below Average Click the [Support] links for help with non-Apple products. Click the [Details] links for more information about that line. Click the [Remove] links to remove adware. Click the [Check files] link for help with unknown files. Problem: Other problem Hardware Information: ꋏ iMac (20-inch, Mid 2007) [Technical Specifications] - [User Guide] - [Warranty & Service] iMac - model: iMac7,1 1 2.4 GHz Intel Core 2 Duo CPU: 2-core 4 GB RAM Upgradeable - [Instructions] BANK 0/DIMM0 2 GB DDR2 SDRAM 667 MHz ok BANK 1/DIMM1 2 GB DDR2 SDRAM 667 MHz ok Bluetooth: Old - Handoff/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n Video Information: ꋏ ATI,RadeonHD2600 - VRAM: 256 MB iMac 1680 x 1050 System Software: ꋏ OS X El Capitan 10.11.4 (15E65) - Time since boot: about 5 hours Disk Information: ꋏ WDC WD3200AAJS-40RYA0 disk0 : (320.07 GB) (Rotational) EFI (disk0s1) <not mounted> : 210 MB [redacted] HD (disk0s2) / : 319.21 GB (108.24 GB free) Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB USB Information: ꋏ Apple, Inc. Keyboard Hub Mitsumi Electric Apple Optical USB Mouse Apple, Inc Apple Keyboard Apple Inc. Built-in iSight Apple Computer, Inc. IR Receiver Gatekeeper: ꋏ Mac App Store and identified developers Adware: ꋏ /Applications/Uninstall IM Completer.app ~/Library/Application Support/com.genieoinnovation.Installer 2 adware files found. [Remove] Unknown Files: ꋏ ~/Library/LaunchAgents/com.opswat.aw.persistence.plist ~/IAG Remote Access Agent/jranuscourtsgov/notes1/AttachmentWiper.exe -d jran.uscourts.gov -m jran.uscourts.gov -c https://jran.uscourts.gov/InternalSite/Conf/notes1AWDirs.ini -t 1 -o NLSessionSnotes=HkxGdydRaEZgPKJdzG0mqlbzjdVWbDVqVb7NGvF5dws7zlB +tXGSUTpPXvmyzgVqJFK1ElJ1NPUfFy1MYSgHFztHOwyCYV5Y5Cgw7Fe/C0S0vWbV6LGt/ Lxfry7lBALq -p "/Users/markbowdidge/IAG Remote Access Agent/jranuscourtsgov/notes1/log/" -3 -c /var/ tmp/tmp.0.7soXvk One unknown file found. [Check files] Kernel Extensions: ꋏ /Library/Application Support/Avast/components/fileshield/unsigned [loaded] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-04-12) [Support] /Library/Application Support/Avast/components/proxy/unsigned [loaded] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-04-12) [Support] /System/Library/Extensions [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-05-04) [Support] System Launch Agents: ꋏ [not loaded] 7 Apple tasks [loaded] 164 Apple tasks [running] 67 Apple tasks System Launch Daemons: ꋏ [not loaded] 47 Apple tasks [loaded] 157 Apple tasks [running] 84 Apple tasks Launch Agents: ꋏ [not loaded] com.adobe.AAM.Updater-1.0.plist (2013-09-14) [Support] [loaded] com.adobe.CS5ServiceManager.plist (2013-09-14) [Support] [running] com.avast.update-agent.plist (2016-04-13) [Support] [loaded] com.avast.userinit.plist (2016-04-13) [Support] [loaded] com.coupons.coupond.plist (2015-01-14) [Support] [loaded] com.google.keystone.agent.plist (2016-03-02) [Support] Launch Daemons: ꋏ [failed] com.adobe.fpsaud.plist (2016-04-15) [Support] [loaded] com.avast.init.plist (2016-04-13) [Support] [loaded] com.avast.uninstall.plist (2016-04-13) [Support] [loaded] com.avast.update.plist (2016-04-13) [Support] [loaded] com.google.keystone.daemon.plist (2016-03-02) [Support] User Launch Agents: ꋏ [loaded] com.adobe.AAM.Updater-1.0.plist (2013-09-14) [Support] [loaded] com.adobe.ARM.[...].plist (2011-06-10) [Support] [loaded] com.avast.home.userinit.plist (2016-04-13) [Support] [running] com.cnet.ttengine.plist (2009-09-01) [Support] [failed] com.opswat.aw.persistence.plist (2011-06-04) [Support] [running] com.spotify.webhelper.plist (2016-02-19) [Support] User Login Items: ꋏ iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) System Events Application (/System/Library/CoreServices/System Events.app) Palm Desktop Background Application (/Applications/Palm/Palm Desktop/Contents/Resources/Palm Desktop Background.app) Transport Monitor Application (/Applications/Palm/Transport Monitor) Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app) EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/ Resources/Assistants/Event Manager/EEventManager.app) MTU-Menu Application (/Library/Application Support/MacTuneUp/MTU-Menu.app) Dropbox Application (/Applications/Dropbox.app) AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/ AdobeResourceSynchronizer.app) ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ ConnectService.app) Other Apps: ꋏ [running] com.adobe.PDApp.AAMUpdatesNotifier.291232.118A74D2-E282-4881-B631- D80D11AF6AE9 [loaded] com.avast.account [loaded] com.avast.crashreport [running] com.avast.daemon [running] com.avast.fileshield [running] com.avast.helper [running] com.avast.proxy [running] com.avast.service [running] com.epson.EventManager.59232 [running] com.getdropbox.dropbox.58912 [running] com.macxware.mactuneup.menu.97952 [running] com.microsoft.Excel.70432 [running] com.microsoft.autoupdate.fba.139552 [running] com.microsoft.entourage.database_daemon.73312 [running] jp.co.canon.cijscannerregister.140512 [running] org.mozilla.firefox.101472 [loaded] 413 Apple tasks [running] 185 Apple tasks Internet Plug-ins: ꋏ MacCouponPrinter3: Unknown (2008-07-24) Google Earth Web Plug-in: 7.1 (2013-10-07) [Support] Default Browser: 601 - SDK 10.11 (2016-03-12) Flip4Mac WMV Plugin: 2.4.4.2 (2014-04-25) [Support] Finale Viewer 2008: Unknown (2013-02-26) [Support] OfficeLiveBrowserPlugin: 12.3.6 (2013-03-14) [Support] AdobePDFViewerNPAPI: 11.0.15 - SDK 10.6 (2016-05-06) [Support] FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support] DivXBrowserPlugin: 1.3 (2007-07-25) [Support] RealPlayer Plugin: Unknown (2007-09-20) [Support] QuickTime Plugin: 7.7.3 (2016-03-12) Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-21) [Support] iPhotoPhotocast: 7.0 (2008-11-02) Silverlight: 4.1.10329.0 (2015-01-26) [Support] AdobePDFViewer: 11.0.15 - SDK 10.6 (2016-05-06) [Support] CouponPrinter-FireFox_v2: 5.0.7 - SDK 10.6 (2015-01-14) [Support] Scorch: Unknown - SDK 10.2 (2014-06-04) [Support] ContentUploaderPlugin: 1.2 (2008-05-11) [Support] JavaAppletPlugin: 15.0.1 - SDK 10.7 (2016-05-04) Check version 3rd Party Preference Panes: ꋏ TechTracker (2012-05-04) [Support] DivX (2007-07-25) [Support] Flash Player (2016-04-15) [Support] Flip4Mac WMV (2012-05-15) [Support] Time Machine: ꋏ Skip System Files: NO Auto backup: NO - Auto backup turned off Volumes being backed up: Macintosh HD: Disk size: 319.21 GB Disk used: 210.97 GB Destinations: My Book [Local] Total size: 0 B Total number of backups: 0 Oldest backup: - Last backup: - Size of backup disk: Too small Backup size 0 B < (Disk used 210.97 GB X 3) Top Processes by CPU: ꋏ 2% firefox 0% kernel_task 0% com.avast.daemon 0% Microsoft Excel 0% cloudpaird Top Processes by Memory: ꋏ 733 MB firefox 413 MB kernel_task 172 MB com.avast.daemon 115 MB mdworker(8) 102 MB Microsoft Excel Virtual Memory Information: ꋏ 65 MB Free RAM 3.94 GB Used RAM (1.34 GB Cached) 768 KB Swap Used Diagnostics Information: ꋏ May 7, 2016, 08:23:19 AM Self test - passed May 6, 2016, 10:49:29 AM /Library/Logs/DiagnosticReports/ firefox_2016-05-06-104929_[redacted].cpu_resource.diag [Details] /Applications/Firefox.app/Contents/MacOS/firefox.