Transport for London Safety, Health and Environment report Quarter 1 (1 April-27 June 2020) Contents 03 Introduction 04 Our performance 05 The Mayor’s Transport Strategy 07 Safety, health and environment performance overview 12 Focus on Safety, Health and the Environment 13 How London’s transport system will be safe and healthy for our customers 19 How London’s transport system will be safe and healthy for our workforce 25 Transforming London’s environment 30 Engagement with regulators 31 Our engagement Document Title Here 2 Introduction Our commitments to safety, health and terms in customer and workforce injuries, the environment are reflected in our and in assaults against our staff. The greatly transport strategy objectives. These reduced activity on all transport networks include our Vision Zero goal to eliminate has led these trends. deaths and serious injuries from the transport network, to improve the health We note this quarter the Prevention of and wellbeing of our workforce and to Future Deaths report following a passenger support the transition to sustainable and fatality at the Docklands Light Railway (DLR) zero carbon transport. Our strategy for the Limehouse station in January 2020, and the achievement of these objectives is twofold: outcome of the coroner’s report. to prevent harm and ensure we meet all our legal and regulatory obligations, and Our environmental data covers London’s to use targeted interventions to materially public transport operations and the improve outcomes. activities we and our suppliers carry out. We report on our direct energy usage and This report summarises our performance carbon dioxide (CO2) emissions – both in the last quarter and identifies strategic significantly decreased in Q1 as we operated trends. It covers the timeframe from reduced rail services. We also report annual 1 April–27 June, almost the entire extent bus emissions results across our bus fleet of the Government’s lockdown period in as of 31 March 2020. response to the coronavirus pandemic, when transport demand was deliberately Throughout this report, we use ‘our and significantly reduced. The report sets customers’ to refer to direct users of out some of the key ways in which we have our services. ‘Our workforce’ includes kept our customers and staff safe during our directly employed staff as well as this challenging time, as well as looking people working in our supply chain. For forward into the next quarter and our main both our customers and our workforce, safety, health and environmental challenges we report on performance using data in the year to come. we collect directly from our operational businesses. ‘Our streets’ refers to all of This quarter, tragically, two members of London’s roads and their users, including the public died on the public transport borough streets. Where we report safety network: a London Underground (LU) data for our streets, we use data collected customer at Waterloo station, and a nine- by the Metropolitan Police Service (MPS) year-old boy who died when he gained and the City of London Police in line with access to LU tracks. Road deaths and Government requirements. serious injuries were significantly reduced compared to the same period in 2019, but While this report covers Q1, casualties despite lockdown measures, 19 people on our streets are reported by calendar sadly died on the roads. Universally, we months in line with Government guidance have seen significant reductions in absolute on the reporting of road injuries. The coronavirus pandemic has had a huge impact on travel patterns TfL SHE quarterly report 3 Our performance Our scorecard results and key performance highlights TfL SHE quarterly report 4 The Mayor’s Transport Strategy Our role is to enable London to move safely and sustainably, in line with the goals of the Mayor’s Transport Strategy (MTS), increasing the attractiveness of public transport and making cycling and walking easier and more convenient options. We work in partnership with London’s boroughs, businesses, the police, local communities, consumer organisations and others. We are encouraging more people to walk, cycle and use public transport TfL SHE quarterly report 5 Scorecard Scorecard measures Directly derived from the MTS, our scorecard measures our success in achieving MTS outcomes. Our progress towards 2022 Vision Zero goal scorecard Q1 Measure Unit Target Actual People killed or seriously injured in Killed or seriously injured per road traffic collisions per million million journey stages 0.78 0.60 journey stages Customer and workforce killed or Killed or seriously injured per seriously injured per million passenger million journeys 0.20 0.10 journeys This quarter, we are using the newly adopted Both scorecard results outlined above are half-year scorecard in response to the better than target. The most significant profound challenges faced as a result of the difference between target and actual relates coronavirus lockdown measures. Due to the to the numbers of customers and staff killed unprecedented changes in travel demand or seriously injured, where the most serious during lockdown and the uncertain period incidents occurred at only half the expected of recovery ahead, it is not meaningful to rate. present targets in absolute terms or to rely on previous performance in forecasting. Consequently, the targets we have adopted are rate-based and reflect our dual ambition of supporting a safe and sustainable recovery while also aligning to the longer- term trajectory required to meet our Vision Zero ambitions. Supporting a safe, sustainable recovery post lockdown is a key focus TfL SHE quarterly report 6 Safety, health and environment performance overview In this section, we provide an overview Overall, there were 423 injuries of all Figure 1: of key trends for the year and the areas severities across all customer modes, and Customer and workforce injury rates 0.20 where we are targeting performance 167 TfL employee injuries. This represents per 1m passenger journeys Q1 customer and improvements. a significant reduction of 80 per cent and 0.10 workforce killed or Q1 Actual seriously injured 64 per cent respectively compared to Q1 4.5 scorecard target Reporting period 2019/20, and corresponds to an 86 per cent 3.85 Most data covers the quarter from 1 April-27 reduction in passenger journeys across all June 2020. In some cases, information is customer modes. 4.0 0.10 provided by the MPS in calendar months instead of by financial year – where this is the Although in absolute terms, customer and 3.5 3.06 3.75 case, it is noted next to the relevant graph. workforce injuries reduced overall, when 2.93 2.78 2.83 80% 0.08 normalised against passenger journeys, customer injury 3.0 0.13 Data caveat total injury rates increased during Q1 0.10 0.19 reduction compared We have identified a systems issue affecting compared to previous quarters. The rise 2.98 to Q1 2019/20 bus injury records submitted to TfL since is largely driven by an increase in minor 2.80 2.5 2.68 2.64 April 2020. The number of people injured injuries within the bus and TfL Rail modes. while using a bus forms part of the overall scorecard and customer and workforce Figure 1 reflects the decline in the number 2.0 injury measures. The likely impact is that of customers and staff killed or seriously the number of people seriously injured injured in Q1 against a broader slowdown 1.5 64% is slightly under-reported and total bus of non-essential commuter journeys. Our TfL employee injury injuries are slightly over-reported. We are customer and workforce killed or seriously reduction compared to undertaking a comprehensive investigation injured per million passenger journeys 1.0 Q1 2019/20 of this issue, and will reflect any scorecard result of 0.10 for Q1 is shown. subsequent changes to the figures reported 0.5 here in our Q2 report. Changes to our employees’ work patterns were variable during lockdown, with many Our customer and workforce frontline operational staff working as 0.0 Q1 Q2 Q3 Q4 Q1 It is with great sadness that we report two normal. Construction projects, with the 2019/20 2019/20 2019/20 2019/20 2020/21 deaths this quarter: an LU customer died exception of those that were safety critical, when alighting from a train, and a nine- were predominantly paused. Most office Minor Killed or seriously injured year-old boy tragically lost his life after staff were moved to homeworking or were gaining access to LU tracks. No workforce furloughed. fatalities were recorded, but one LU employee was seriously injured as a result of tripping over a manhole cover. Details of these incidents are provided in the Reportable injuries section on page 9. TfL SHE quarterly report 7 Our streets Figure 2: Figure 3: This report provides provisional Road users killed or seriously injured Vulnerable road users killed or seriously information on road safety performance in (reported in calendar quarters) injured (reported in calendar quarters) the first calendar months of 2020 as well as insights into trends that emerged during 1,200 1,200 the coronavirus lockdown period. As noted in the Introduction, road collision data is 36 1,061 collected by the police in calendar months. 1,000 1,000 960 206 29 1,025 The second calendar quarter of 2020, April- 33 3.75 901 175 June, predominantly covers the period of 931 lockdown. During this quarter, a total of 505 159 868 road users were killed or seriously injured 800 800 287 707 – this represents a 47 per cent reduction 25 272 on the equivalent calendar quarter in 2019. 210 138 Of this total figure, sadly, 19 road users lost 682 600 600 their lives – this compares to 29 over the 19 505 same period in 2019.