BROADCASTING DISTRIBUTION Cable, Internet Protocol Television (IPTV) and Direct-to-Home (DTH) STATISTICAL AND FINANCIAL SUMMARIES 2015 - 2019 CONSUMER, RESEARCH AND COMMUNICATIONS TABLE OF CONTENTS SECTION PAGE FOREWORD I - CABLE, IPTV AND DTH - BASIC AND NON BASIC SERVICES 1 Cable 2 IPTV 3 DTH 4 II - CABLE & IPTV (a) BASIC AND NON BASIC SERVICES CANADA 5 Atlantic 6 Quebec 7 Ontario 8 Prairies 9 British Columbia and Territories 10 (b) EXEMPT PROGRAMMING CANADA 11 Atlantic 12 Quebec 13 Ontario 14 Prairies 15 British Columbia and Territories 16 (c) COMPANIES OPERATING ONLY EXEMPT SYSTEMS WITH LESS THAN 2,000 SUBSCRIBERS (2017-2019) 17 III - CONTRIBUTIONS TO THE CREATION & PRODUCTION OF CANADIAN PROGRAMMING (2018-2019) 18 FOREWORD INTRODUCTION This report presents a summary of statistical and financial data from the annual returns provided by broadcasting distribution undertakings (BDUs) for the broadcast year ended 31 August 2019. Section I provides a five-year comparative financial analysis for basic and non basic services by type (cable, IPTV and Direct-to-Home (DTH)) and combined on a national level. Section II provides a five-year comparative financial analysis for combined cable and IPTV service providers at the national and regional levels. Section III provides information of contributions made by BDUs for the creation and production of Canadian programming. There are 5 entities (EBox inc., Nor-Del Cablevision Limited, Rangtel Inc., Seaside Communications Inc. and Vodalink Inc.) that failed to provide their annual return and are therefore not included in this publication. Limitation on data collected Annual returns for the broadcast year ended 31 August 2019 were required to be filed with the Commission by 30 November 2019. Data received subsequent to the compilation date is not reflected in this publication. The data reported for previous years has been updated to reflect any additional or adjusted information received by the Commission subsequent to the date of prior years' publications. Definitions Basic services Basic service is the service distributed by a broadcasting distribution undertaking as a package consisting of programming services whose distribution is required by the Commission. Non basic services Non basic service is the service distributed by a broadcasting distribution undertaking consisting of programming services whose distribution is not required by the Commission. Exempt programming services Revenues derived from classified advertising, teleshopping/general services and infomercials. CRTC - FINANCIAL SUMMARY - BDU BASIC AND NON BASIC SERVICES - CABLE, IPTV AND DTH Canada ($000) 2015 2016 Var % 2017 Var % 2018 Var % 2019 Var % CAGR (%) Revenue y1 y2 y3 y4 y5 Subscription 8,031,002 7,834,289 -2.45 7,570,911 -3.36 7,397,764 -2.29 7,328,292 -0.94 -2.3 Connection 46,943 56,731 20.85 54,414 -4.08 33,911 -37.68 40,071 18.16 -3.9 Community Channel Sponsorship & Facilities Rental 3,619 2,591 -28.41 1,596 -38.42 712 -55.40 1,838 158.34 -15.6 Set-top Box - Rental 765,310 796,071 4.02 875,512 9.98 915,023 4.51 915,300 0.03 4.58 Set-top Box - Net Sales 39,761.36 39,769 0.02 27,849 -29.97 22,921 -17.70 18,996 -17.13 -16.86 Other Revenue 49,385 49,678 0.59 50,836 2.33 51,131 0.58 49,981 -2.25 0.3 Total Revenue 8,936,021 8,779,129 -1.76 8,581,117 -2.26 8,421,462 -1.86 8,354,478 -0.80 -1.7 Expenses Community Programming 152,683 151,426 -0.82 149,764 -1.10 111,857 -25.31 107,922 -3.52 -8.3 Locally reflective news programming 47,514 48,769 2.64 n/a Affiliation Payments 3,432,152 3,498,805 1.94 3,523,928 0.72 3,567,849 1.25 3,575,361 0.21 1.0 Technical 1,653,863 1,544,157 -6.63 1,259,920 -18.41 1,329,317 5.51 1,388,327 4.44 -4.3 Sales and Promotion 607,000 616,488 1.56 483,874 -21.51 523,840 8.26 493,795 -5.74 -5.0 Administration and General 1,514,246 1,580,168 4.35 1,415,822 -10.40 1,336,486 -5.60 1,361,305 1.86 -2.6 Total Expenses 7,359,945 7,391,043 0.42 6,833,308 -7.55 6,916,863 1.22 6,975,480 0.85 -1.3 Operating Income 1,576,076 1,388,086 1,747,809 1,504,599 1,378,998 Staff Total Remuneration 2,316,933 2,420,179 4.46 2,266,927 -6.33 2,200,688 -2.92 2,115,743.1 -3.86 -2.3 Total Staff Count 27,431.7 26,815.0 -2.25 26,936.4 0.45 25,983.0 -3.54 27,492.1 5.81 Avg Remuneration ($) 84,462 90,255 6.86 84,159 -6.75 84,697 0.64 76,958 -9.14 -2.3 Avg Remuneration excl. Fringe Benefits ($) 72,041 76,524 6.22 72,048 -5.85 69,545 -3.47 63,368 -8.88 -3.2 Subscribers Direct Subscribers 10,685,025 10,503,511 -1.70 10,318,620 -1.76 10,173,189 -1.41 9,874,775 -2.93 -1.95 Indirect Subscribers 584,184 586,116 0.33 580,419 -0.97 642,046 10.62 659,213 2.67 3.07 Total Subscribers 11,269,209 11,089,627 -1.59 10,899,039 -1.72 10,815,235 -0.77 10,533,988 -2.60 -1.7 Profitability (%) Operating Margin 17.6 15.8 20.4 17.9 16.5 CAGR = Compound Annual Growth Rate. 1 CRTC - FINANCIAL SUMMARY - BDU BASIC AND NON BASIC SERVICES - CABLE Cable - Canada ($000) 2015 2016 Var % 2017 Var % 2018 Var % 2019 Var % CAGR (%) Revenue y1 y2 y3 y4 y5 Subscription 4,658,286 4,397,226 -5.60 4,179,913 -4.94 4,023,855 -3.73 3,907,802 -2.88 -4.3 Connection 20,769 21,182 1.99 18,022 -14.92 14,534 -19.35 17,031 17.18 -4.8 Community Channel Sponsorship & Facilities Rental 3,619 2,591 -28.41 1,596 -38.42 712 -55.40 1,838 158.34 -15.6 Other Revenue 401,736 408,544 1.69 437,460 7.08 447,146 2.21 463,419 3.64 3.6 Total Revenue 5,084,411 4,829,543 -5.01 4,636,990 -3.99 4,486,246 -3.25 4,390,091 -2.14 -3.6 Expenses Community Programming 127,147 121,856 -4.16 115,674 -5.07 88,043 -23.89 82,314 -6.51 -10.3 Locally reflective news programming 15,089 16,085 6.61 n/a Affiliation Payments 1,967,685 1,953,326 -0.73 1,889,331 -3.28 1,895,694 0.34 1,872,945 -1.20 -1.2 Technical 739,420 776,638 5.03 733,762 -5.52 783,180 6.73 888,176 13.41 4.7 Sales and Promotion 321,576 302,912 -5.80 244,084 -19.42 287,627 17.84 289,042 0.49 -2.6 Administration and General 681,210 639,938 -6.06 608,328 -4.94 525,612 -13.60 467,452 -11.07 -9.0 Total Expenses 3,837,038 3,794,671 -1.10 3,591,180 -5.36 3,595,245 0.11 3,616,015 0.58 -1.5 Operating Income 1,247,373 1,034,873 1,045,810 891,002 774,075 Staff Total Remuneration 1,889,999 1,984,141 4.98 2,034,549 2.54 1,988,974 -2.24 1,928,217 -3.05 0.5 Total Staff Count 22,924.1 22,432.1 -2.15 23,110.0 3.02 22,689.9 -1.82 24,614.9 8.48 Avg Remuneration ($) 82,446 88,451 7.28 88,037 -0.47 87,659 -0.43 78,335 -10.64 -1.3 Avg Remuneration excl. Fringe Benefits ($) 68,661 72,928 6.21 74,855 2.64 70,989 -5.17 63,656 -10.33 -1.9 Subscribers Direct Suscribers 6,174,181 5,862,296 -5.05 5,698,934 -2.79 5,538,869 -2.81 5,175,640 -6.56 -4.3 Indirect Subscribers 551,146 553,344 0.40 548,824 -0.82 539,335 -1.73 592,482 9.85 1.8 Total Subscribers 6,725,327 6,415,640 -4.60 6,247,758 -2.62 6,078,204 -2.71 5,768,122 -5.10 -3.8 Profitability (%) Operating Margin 24.5 21.4 22.6 19.9 17.6 CAGR = Compound Annual Growth Rate. 2 CRTC - FINANCIAL SUMMARY - BDU BASIC AND NON BASIC SERVICES - IPTV IPTV - Canada ($000) 2015 2016 Var % 2017 Var % 2018 Var % 2019 Var % CAGR (%) Revenue y1 y2 y3 y4 y5 Subscription 1,278,929 1,447,951 13.22 1,584,125 9.40 1,658,863 4.72 1,743,016 5.07 8.1 Connection 8,885 20,176 127.07 22,301 10.53 8,372 -62.46 13,463 60.80 11.0 Community Channel Sponsorship & Facilities Rental 0 0 n/a 0 n/a 0 n/a 0 n/a n/a Other Revenue 275,261 331,831 20.55 378,947 14.20 407,873 7.63 404,273 -0.88 10.1 Total Revenue 1,563,075 1,799,958 15.15 1,985,374 10.30 2,075,108 4.52 2,160,752 4.13 8.4 Expenses Community Programming 25,536 29,570 15.80 34,090 15.28 23,814 -30.14 25,608 7.53 0.1 Locally reflective news programming 20,657 21,508 4.12 n/a Affiliation Payments 678,282 778,083 14.71 904,969 16.31 958,299 5.89 1,019,266 6.36 10.7 Technical 589,590 544,313 -7.68 254,984 -53.15 275,999 8.24 267,159 -3.20 -18.0 Sales and Promotion 171,338 213,637 24.69 167,951 -21.38 190,444 13.39 179,011 -6.00 1.1 Administration and General 402,983 551,203 36.78 471,083 -14.54 502,289 6.62 549,931 9.49 8.1 Total Expenses 1,867,729 2,116,805 13.34 1,833,076 -13.40 1,971,502 7.55 2,062,482 4.61 2.5 Operating Income -304,653 -316,847 152,298 103,606 98,270 Staff Total Remuneration 313,583 334,820 6.77 150,356 -55.09 144,732 -3.74 139,204 -3.82 -18.4 Total Staff Count 2,911.6 3,063.9 5.23 2,479.4 -19.08 2,492.1 0.51 2,164.1 -13.16 Avg Remuneration ($) 107,702 109,278 1.46 60,643 -44.51 58,077 -4.23 64,324 10.76 -12.1 Avg Remuneration excl.