ROCKY VIEW COUNTY 2021 Operating Budget and Business Plan 2021 Capital Plan TABLE OF CONTENTS BUDGET CONTEXT ................................................................................................................................................................. 3 COMMUNITY PROFILE ........................................................................................................................................................ 3 PRIORITIES AND ISSUES .................................................................................................................................................... 3 ASSET RENEWAL AND FINANCIAL VIABILITY ................................................................................................................... 3 UNDERSTANDING HOW AND WHAT WE DELIVER ............................................................................................................ 4 RESIDENT ENGAGEMENT ................................................................................................................................................... 4 CONTEMPORARY WORKFORCE......................................................................................................................................... 4 RISK FACTORS ................................................................................................................................................................... 4 SHORT-TERM ORGANIZATION-WIDE INFLUENCING FACTORS ......................................................................................... 5 2021 OPERATING BUDGET .................................................................................................................................................... 6 FINANCIAL SUMMARY ............................................................................................................................................................ 6 GENERAL OPERATING BUDGET ........................................................................................................................................ 6 OPERATING BUDGET ....................................................................................................................................................... 10 RESERVES AND DEBT .......................................................................................................................................................... 11 RESERVES ........................................................................................................................................................................ 11 DEBT ................................................................................................................................................................................. 12 ORGANIZATION CHART ........................................................................................................................................................ 13 COST OF SERVICE ................................................................................................................................................................ 14 DEPARTMENT EXPENSES AND BUSINESS PLANS .............................................................................................................. 15 COUNTY COUNCIL ............................................................................................................................................................ 15 COUNTY COUNCIL ........................................................................................................................................................ 15 CAO AND EXECUTIVE DIRECTORS ................................................................................................................................. 16 CAO’S OFFICE ............................................................................................................................................................. 16 OPERATIONS DIVISION ..................................................................................................................................................... 18 AGRICULTURE SERVICES ............................................................................................................................................ 18 CAPITAL PROJECT MANAGEMENT .............................................................................................................................. 21 CEMETERY SERVICES .................................................................................................................................................. 23 OPERATIONAL SERVICES ............................................................................................................................................ 25 FLEET MANAGEMENT................................................................................................................................................... 27 TRANSPORTATION SERVICES ...................................................................................................................................... 29 UTILITY SERVICES ........................................................................................................................................................ 33 CORPORATE SERVICES DIVISION.................................................................................................................................... 36 1 ASSESSMENT SERVICES .............................................................................................................................................. 36 HUMAN RESOURCES .................................................................................................................................................... 38 FINANCIAL SERVICES ................................................................................................................................................... 41 LEGAL AND LAND ADMINISTRATION ........................................................................................................................... 44 MUNICIPAL CLERK’S OFFICE ...................................................................................................................................... 46 COMMUNITY AND BUSINESS CONNECTIONS .................................................................................................................. 49 CUSTOMER CARE AND SUPPORT ................................................................................................................................ 49 FIRE AND EMERGENCY MANAGEMENT SERVICES ..................................................................................................... 51 INFORMATION AND TECHNOLOGY SERVICES ............................................................................................................. 55 MARKETING AND COMMUNICATIONS .......................................................................................................................... 57 ENFORCEMENT SERVICES ........................................................................................................................................... 59 COMMUNITY DEVELOPMENT SERVICES .......................................................................................................................... 62 BUILDING SERVICES .................................................................................................................................................... 62 PLANNING AND DEVELOPMENT SERVICES ................................................................................................................. 64 RECREATION, PARKS AND COMMUNITY SUPPORT .................................................................................................... 67 2021 CAPITAL PLAN ............................................................................................................................................................ 70 OUR FOCUS .......................................................................................................................................................................... 75 2 BUDGET CONTEXT Rocky View County utilizes a planning framework that integrates long-term vision with achievable, planned change and the ongoing delivery of services to residents. Administration is guided by Council’s Strategic Plan. In addition, issues of more immediate concern, including current economic conditions, provide context into budget development. COMMUNITY PROFILE Rocky View County has a population of approximately 40,000 residents, is home to 13 hamlets and several rural communities, and serves a large geographic area of approximately 393 hectares. It is part of a larger metropolitan area that includes the City of Calgary and other communities with a total population of just over 1.5 million people. Proximity to the City of Calgary, including a shared 115 km border, has influenced the County’s unique development pattern. This has led to considerable development pressure, growth, and opportunity in the County, resulting in a mix of urban-style residential hamlets, regional business centres, and acreage communities. In addition to these varying development forms, Rocky View County has a thriving agricultural industry that makes up almost 90% of the land base. Rocky View County has experienced steady population growth and rapid expansion of our equalized assessment base over the past 20 years. Since 2000, the County’s population has increased by 38.6%,