Kate Strain [email protected] Skills ILLiad, Ares, RapidILL, Aleph, Horizon, Canva, Qualtrics, Blackboard, Formstack, InDesign, Photoshop, Microsoft Office Suite Experience Interlibrary Loan Assistant July 2017 - Present ​ ​ Loyola Notre Dame Library, Baltimore MD ● Process interlibrary loan requests using ILLiad in an efficient, quick, and courteous manner, includes assisting and communicating with patrons and other libraries to clarify citation information and acquire atypical library materials ● Collect and record interlibrary loan statistics for annual reporting requirements and other library departments in order to make informed changes regarding workflow, efficiency, and productivity and to increase documentation ● Train and supervise three student employees, create projects for students such as evaluating Interlibrary Fee Management reports, finding lost books, and processing tracking numbers ● Supervised eight library attendants during the attendant supervisor’s leave, developed and maintained schedule, trained attendants on a new Qualtrics gate count survey, compiled binder to centralize documents and communication Library Assistant II; Contract July 2016 - March 2017 ​ Milton S. Eisenhower Library, Johns Hopkins University, Baltimore, MD ● Developed access to course materials, collated, analyzed, and interpreted course information, used databases and OCLC records to assist in responding to requests from faculty, and searched full text subscription databases ● Managed the acquisition of books through purchase, interlibrary loan/Borrow Direct, and requests from other Hopkins ​ ​ institutions ● Communicated with faculty regarding unclear readings and clarifications on copyright and other policies Student Dispatch Supervisor June 2015 - May 2016 ​ Grinnell College Safety and Security, Grinnell, IA ● Managed 14 student employees which included recruiting and interviewing students for hire, developing work schedules for student employees, addressing no-show employees, enforcing company discipline system, creating and facilitating dispatcher quizzes ● Coordinated with the Director of Safety and Security, college administrators, and student employees to develop the first Dispatcher Training Workshop for emergency situations Intern June 2013 - August 2013 ​ George Peabody Library, Johns Hopkins University, Baltimore, MD ● Assisted in the cataloguing process and organization of the H. L. Mencken donor collection Intern May 2012 ​ Maryland Department, Enoch Pratt Central Library, Baltimore, MD ● Recorded physical and location details for documents in the Ephemera and Photo Collections in the library’s Excel sheet ● Light preservation work: re-housed documents into Mylar, or archival safe boxes Education Drexel University, Online - Master’s in Library and Information Sciences (Expected December 2019) Grinnell College, Grinnell, IA - Bachelor of Arts in History (May 2016) ​ ​ ​ ​ Selected Leadership Experience Senator, Election Board Chair, Grinnell College Student Government Association; Associate Editor, Rootstalk Journal; Media ​ ​ ​ ​ Head, Grinnell College Academic Journal; Mentor, Meskwaki Settlement School ​ ​ ​ .