T O W N O F A N D O V E R 2016 ANNUAL REPORT PREPARED BY THE TOWN MANAGER PURSUANT TO THE PROVISIONS OF CHAPTER 40, SECTION 49 OF THE GENERAL LAWS OF THE COMMONWEALTH OF MASSACHUSETTS AND ARTICLE II, SECTION 4 OF THE GENERAL BY‐LAWS OF THE TOWN OF ANDOVER i TABLE OF CONTENTS BOARD OF SELECTMEN . 1 TOWN MANAGER . 5 DIRECTORY OF DEPARTMENT/DIVISION HEADS. 10 DIRECTORY OF TOWN OFFICIALS . 11 FOUNDERS’ DAY . 16 ELECTED STATE AND FEDERAL OFFICIALS . 21 HOW CAN WE HELP YOU? . 22 FINANCE & BUDGET . 25 ASSESSORS CENTRAL PURCHASING COLLECTOR/TREASURER TOWN CLERK . 29 TOWN COUNSEL . 31 HUMAN RESOURCES DEPARTMENT . 33 POLICE DEPARTMENT . 35 OPERATIONS DIVISION DETECTIVE DIVISION COMMUNICATIONS CENTER SUPPORT SERVICES DIVISION RECORDS DIVISION COURT EVIDENCE ANIMAL CONTROL COMMUNITY SUPPORT COORDINATOR TRIAD COFFEE WITH COP EMERGENCY MANAGEMENT FIRE RESCUE . 41 MUNICIPAL SERVICES DEPARTMENT . 45 PLANT AND FACILITIES DIVISION BUILDING MAINTENANCE/ELECTRICAL/MECHANICAL FACILITIES SERVICES FORESTRY PARKS & GROUNDS ii SPRING GROVE CEMETERY VEHICLE MAINTENANCE PUBLIC WORKS DIVISION ENGINEERING HIGHWAY WATER TREATMENT PLANT MEMORIAL HALL LIBRARY . 56 INFORMATION TECHNOLOGY . 58 COMMUNITY DEVELOPMENT & PLANNING . 61 BUILDING DIVISION CONSERVATION DIVISION ELECTRICAL INSPECTION HEALTH DIVISION PLANNING & ECONOMIC DEVELOPMENT ZONING BOARD OF APPEALS DEPARTMENT OF COMMUNITY SERVICES . 78 DIVISION OF RECREATION DIVISION OF YOUTH SERVICES DIVISION OF ELDER SERVICES DIVISION OF VETERANS SERVICES ANDOVER PUBLIC SCHOOLS . 91 GREATER LAWRENCE TECHNICAL SCHOOL . 113 COMMISSION ON DISABILITY . 115 PRESERVATION COMMISSION . 117 HOUSING AUTHORITY . 120 MARGARET G. TOWLE FUND . 122 JOHN CORNELL FUEL ASSISTANCE FUND . 122 FINANCIAL STATEMENTS . 123 PUNCHARD FREE SCHOOL . 143 TOWN MEETING MINUTES/ELECTION RESULTS . 144 iii TOWN OF ANDOVER BOARD OF SELECTMEN 2016 Board of Selectmen, from left to right: (standing) Paul J. Salafia, Chair; Alex J. Vispoli, Vice-Chair; Robert A. Landry; Daniel H. Kowalski; (seated) Mary T. O’Donoghue, Secretary; Andrew P. Flanagan, Town Manager; and John Mangiaratti, Deputy Town Manager. Vision Statement of the Board of Selectmen The Town of Andover, more than a place to live, is a way of life. Its legacy of democracy shall be preserved. Each citizen should experience the treasures of nature, history, individual respect, neighborhood and learning. As resources and energy allow, each of these gifts from the past will be enriched in the present for those yet to be. 1 BOARD OF SELECTMEN Term – 3 Years Elected by Citizens in March Member Date of 1st Appointment Term Expires 1. Paul J. Salafia, Chair March 2011 March 2019 283 South Main Street 978-475-3462 [email protected] 2. Alex J. Vispoli, Vice-Chair March 2004 March 2019 7 Alison Way 978-475-7661 [email protected] 3. Mary T. O’Donoghue, Secretary March 2014 March 2017 69 Salem Street 978-337-8159 [email protected] 4. Daniel H. Kowalski March 2012 March 2018 24 Enfield Drive 978-809-3444 [email protected] 5. Robert A. Landry March 2015 March 2018 4 Seminole Circle 978-247-6011 [email protected] 2 3 4 TOWN OF ANDOVER TOWN MANAGER’S OFFICE 36 BARTLET STREET ANDOVER, MA 01810 (978) 623-8210 WWW.ANDOVERMA.GOV Andrew P. Flanagan Town Manager TO: The Honorable Board of Selectmen and the Citizens of the Town of Andover Over the past eighteen months it has been my privilege to be introduced to the community including meeting residents, business owners and our regional partners. Andover defines the concept of “sense of community.” The quality of the Town and the success of the municipal organization is clearly reflected by the level of citizen engagement and participation and the common goal of moving Andover forward. I am pleased to report that 2016 was a year of extraordinary progress for the Town of Andover that included investment in our infrastructure, improvements to our financial and budgeting processes, historical economic development and steps to continue to promote an organizational culture of excellence, professionalism and efficiency. In January 2016, I declared that 2016 would be the year of the downtown. Building off the progress of the establishment of the Historic Mill District, the Town was provided with the opportunity to truly move forward with establishing mechanisms that will make our downtown a destination. Moving forward with a Town Yard project has continued to be a priority of the Town and the Board of Selectmen for the past decade. The 2016 Annual Town Meeting voted to take the following steps towards realizing the construction of a new Municipal Services Facility and creating an historic economic development opportunity for the downtown: 1. Appropriated $2,250,000 from Free Cash to purchase 5 Campanelli Drive. 2. Supported sending a Home Rule Petition to the Legislature that will establish a Municipal Services Facility Mitigation Fund for the purposes of using specific revenues from the future reuse of the site of the current Town Yard (11 Lewis Street) to mitigate the financial impact of constructing a new facility at 5 Campanelli Drive. The Home Rule Petition has been approved by the legislature. 3. Appropriated $900,000 from General Fund Taxation (Capital Projects Fund) to fund the design and engineering phase of the Municipal Services Facility Project which has been completed. The plan presented to Town Meeting included that the capital capacity ($900,000) associated with funding the design phase in FY2017 would be shifted from General Taxation to Non-Exempt Debt Service in FY2018. This will offset the costs associated with the construction phase of the project and allow the overall project to be funded within the levy and limitations of Proposition 2 ½ and will not require a debt exclusion vote. I am pleased to report that the project is on track and consistent with the commitments made to Town Meeting in 2016. 5 Furthermore, the Town successfully supported the efforts to remove both the Balmoral and Stevens Street Dams. The removal of these dams will present the Town with an historic opportunity to reintroduce the river to Downtown Andover and provide residents with access for recreational activities. In addition, these two important projects will have a significant environmental impact and improve the quality of the watershed. Andover was selected as one of four municipalities internationally to participate in a peer consultancy project with the International City/County Management Association (ICMA) to launch the “Imagine Andover” project. The Town was able to leverage expertise and best practices from around the country and facilitated a community dialogue about the future of Downtown Andover. The product of this effort was the development of a road map and “playbook” of best practices to further enhance the vibrancy of Downtown Andover. In July of 2016, I moved forward with reorganizing the Town’s service divisions (Recreation, Youth Services, Elder Services and Veterans Services) as a single Department of Community Services. The goal and objective of the reorganization was to streamline operations, establish efficiencies and expand service delivery by functioning as one department. I am grateful to the leadership of the new Director of Community Services, Joseph Connelly, who has been instrumental in the successful implementation of the reorganization. Mr. Connelly came to Andover and joined the Senior Management Team with 22 years of experience as a department head and having served four municipalities. For the first time in the history of our Town, Andover was awarded the Distinguished Budget Presentation Award from the Government Finance Officers Association of the United States and Canada (GFOA). The award is reflective of “the commitment of the governing body and staff to meeting the highest principles of governmental budgeting.” The award is consistent with the objectives and principles of my Administration to establish both transparency and accountability within our budgeting systems and reporting. In 2016 we welcomed John Mangiaratti as Andover’s new Deputy Town Manager. Mr. Mangiaratti came to Andover having served as the Assistant Town Manager in Westford for the past 11 years. John’s guidance, leadership and contributions to the strategic goals of the Board of Selectmen over the past year has contributed extensively to the collective successes of the organization. I would like to thank the Board of Selectmen for its leadership and policy direction during the past year. I want to recognize the Town’s Department and Division Heads for their professionalism and commitment to our organization. Their input and institutional knowledge of their departments and the organization has proved to be invaluable. I also want to recognize Executive Assistant Wendy Adams for all of her assistance and support in facilitating the work that goes into developing the Town Report. In closing, I want to thank the residents for their input, collaboration and passion for Andover. I look forward to working with you over the next year as we move forward with what will be an exciting period for our Town. Respectfully yours, Andrew P. Flanagan Town Manager 6 TOWN OF ANDOVER MISSION & VALUES STATEMENT Developed by the Board of Selectmen, Town Manager and Town Department Heads Adopted by the Board of Selectmen on October 6, 2003 The mission of the Town of Andover is to ensure the safety, education and well-being of the community; to be a leader in the delivery of efficient and effective quality services that respond to community needs;