HaRmony For You, With You HR Newsletter | July 2019 | Issue - I “To win the marketplace, you must first win the workplace” - Doug Conant For Internal circulation only Issue I | HaRmony | HR Vision | Mission | Values HR VISION ‘Be a trend-setter in providing the best employment experience, to become the Bank of 1st choice’ ‘SASHAKTikaran of the Workforce’ M S Service - Prompt, Consistent and Uncompromising I A Attract & Accept Diversity S Strengthen Performance Orientation S Strive to improve Quality of Life of Employees & their S Families Human Capital Development & Engagement – Both H I Professional & Personal O A Adapt by being Innovative and Digitally Relevant N K Keeping Work Fun, Inspiring and Challenging T Teamwork and Collaborative Thinking V A Prudence Integrity Inclusion L U Fairness & Open Professionalism E Communications Transparency S Issue I | HaRmony | July, 2019 Message from MD & CEO Dear Unionites, It is wonderful to be addressing you through this maiden HR Newsletter of our Bank. At the onset, I would like to congratulate you on your hard work and efforts, which mirrored in our recently concluded promotions exercise. As the saying goes, ‘no sweat, no sweet’, I am confident you will all continue to work with the same zeal to take our Bank from one milestone to another, for we have a long way to go. As bankers we are familiar with ‘contingent liabilities’, those that do not show on the balance sheet but for which we may very well become liable in the future. In the same way, there are assets which are neither shown in the balance sheet, nor do they conform to depreciation norms- these are Human Assets, consisting of you all. Human Capital is a resource which appreciates in value with investments in learning and development of employees. Our HR department is focussed on that job. I am very happy to say that during the past year or so, many initiatives have been undertaken by the Central HR Team, in keeping with the needs of the Bank as well as those of the employees. We have defined our Vision for HR and decided on the steps we need to take to get there. We have now entered the centenary year of the Bank. It is the right time for us to show our love, respect & more importantly our ownership for our beloved Bank, as we have set tall goals for ourselves for the near future. I wish you all the very best in the initiatives you take, and wish you success in realizing our collective dream! Rajkiran Rai G. Issue I | HaRmony | July, 2019 ED Speaks… My Dear Colleagues, It is my pleasure to reach you through this inaugural issue of the HR Newsletter in our Bank’s Centenary year. Banking industry is witnessing a transformation externally as well as internally with the changing dynamics of the market. Being in HR, it’s our utmost priority to not only align with this transformation but also set an example as a leader for the changes ahead. We have strengthened our workforce through many initiatives taken by the Bank, but much more work needs to be done, which is in process. As part of the EASE Agenda, HR department is committed to bring in methodologies for emphasising the continuous learning, job specialisation and rewarding top performers. Change must be progressive and in line with the Bank’s objectives. Each person in an leadership role must exhibit good HR practices to achieve organisation’s vision and goal. In today’s disruptive digital world, staying technologically competent is very important for any organization for its survival and success. It is thus required of every vertical to be proactive in adapting to the latest technological breakthroughs. This newsletter is another initiative towards bringing HR to all Unionites. I hope you will enjoy and look forward to it in the days to come. Let us together Dream Big for the Bank and make it the Bank of 1st choice! Gopal Singh Gusain Issue I | HaRmony | July, 2019 Foreword Greetings! I hope this Newsletter finds you at the peak of enthusiasm and fervour. I congratulate you on the successful completion of the promotions activity. I take this opportunity to impress upon you the importance of customer service and compassion in the conduct of your day-to-day business, for you are serving in a department which predominantly exists for creating and keeping HaRmony in the organization. The Bank’s HR Team comprises of a vibrant bunch of new talent, most of whom possessing formal education in the field, as well as experienced old timers with functional expertise. This newsletter is going to be a platform where you can showcase your creativity and initiative in introducing best practices and innovations in your department/region/zone. It gives me immense pleasure to introduce to you the HR Vision, Mission & Values through this newsletter, with the hope that each one of you shall imbibe the same. 21st July has been ear-marked to be celebrated as HR day in the Bank starting this year, and I encourage you to do something memorable at work wherever you are, for us to see in the next issue of HaRmony! I hope that you enjoy this newsletter. Your feedback and comments are awaited. Wish you all success. Brajeshwar Sharma General Manager (HR) Issue I | HaRmony | July, 2019 HaRmony brings to you Content Page No. Mentors’ Words of Wisdom 1-2 . Interaction With MD & CEO 3-6 . EASE Reforms – Reengineering Banking 7-8 . Disciplinary Actions - Rules & Regulations 9-10 . Awards & Accolades 11 . HR Milestones 12-14 . A Safe Workplace Is Every Woman’s Right 15-17 . Your Dreams Are Not Yours Alone 18 . Why So Serious?? 19-21 . Did You Know? 21 Conceptualized by: Team HR Analytics, HRD, Central Office IP No. 116294/95/78 Issue I | HaRmony | July, 2019 Mentors’ Words of Wisdom– HR Dept., Central Office It gives me immense pleasure to welcome all of you to the first issue of the HR Newsletter. While we have witnessed numerous changes in the last few years in terms of embracing new HR and ER challenges, the newsletter will enable us to stay abreast of the various developments that we aim to bring in, as well as give us an insight into what can be done to improvise in future. We look forward to bonding with all of you through the newsletter. Let this be a platform of sharing our views, raising awareness about the HR activities and creating a Rakesh Chopra, DGM work environment conducive for all. Our Bank is taking various transformational initiatives. The success of these initiatives will depend upon our human resources. Being into the business of service industry, one needs to be a person of high HR Centricity as it’s rightly said that 1 happy employee can make 100 customers happy. Inspirational leadership, employee engagement, great team work, and high employee morale make the organization stronger and successful. D Chiranjeevi , DGM As we all know, customer is king. This is also true of our internal customers. Being in HR, we must serve our internal customers to the best of their satisfaction and I am pretty sure, HaRmony shall help us along the way. I wish you happy reading! Rakesh Kumar Gupta, DGM Page|1 Issue I | HaRmony | July, 2019 Mentors’ Words of Wisdom– HR Dept., Central Office The HR newsletter is a wonderful way to ensure that we stay connected and learn about the latest happenings in the field of HR in our Bank. It aims to strengthen the bond that we share as a team and a family, which is the basis of any successful HR activity. We hope that you enjoy reading it and give us your feedback intermittently, to enable us to build on the same for a happier workplace. Veronica Tixeira, AGM Banking has been and will always be a ‘People Business’; thus Human Capital is the greatest differentiator for gaining competitive advantage. Efficient and effective management of Human Resources is vital for the growth and success of any organization. I wish and trust this Newsletter will serve as a tool for sharing achievements/developments in the HR domain amongst Unionites. G V S A Sastry, AGM This inaugural issue of the HR Newsletter brings insights into the Bank’s HR vision that shall serve as the foundation for our thoughts, decisions and actions in the HR domain. This is an initiative taken to strengthen the bond of the employees with the HR vertical leading towards developmental and transformational human resources management. HaRmony will bring you the latest developments and initiatives, and address key challenges. I trust that we shall stay connected through it, and I look forward to Niraj Singh, AGM hearing from you. Page|2 Issue I | HaRmony | July, 2019 Interaction with MD & CEO “...we need to prove to ourselves and our stakeholders, that we have great potential...I've already marked this year as a growth year and we need to deliver good numbers...let us celebrate the century in a befitting manner.” - Rajkiran Rai G. MD & CEO Q: Good evening Sir, thank you so much for taking out time for this interaction. I have seen and felt that you garner a lot of affection when you talk to people, and we love hearing you speak. You are always speaking from your own experiences, which is very inspiring, so my first question to you is - having worn so many hats and aced so many roles, which part have you loved playing the most? MD & CEO: (Smiles) It is very difficult to pick just one, as each role was very was as a senior executive thereafter.