DISC Encyclopedia Behavioral flexibility is the key to your success. Written by Hellen Davis DISC Encyclopedia Published by Indaba Press Co-Authors Derrick Brown Indaba Global, Inc. Cale Owen 5050 1st Avenue North Tyssa Garner Saint Petersburg, FL 33710 Editors 727-327-8777 Lindsey Davis Jack D. Davis www.DISCflex.com Justin Davis www.Indaba1.com Copyright © 2011 Hellen Davis All rights reserved. No part of this book, including interior design, cover design, and icons, may be reproduced or transmitted in any form, by any means (electronic, photo- copying, recording, or otherwise) without the prior written permission of the publisher. ISBN: 978-1-58570-250-1 Printed in the United States of America DISC Encyclopedia Behavioral flexibility is the key to your success “Learn the critical skill set to become 'a chameleon on a rainbow'™ no matter what situation you face.” Hellen Davis Table of Contents Foreword ......................................................................................................................................1 Team Indaba Dedication .............................................................................................................2 Personal Dedication from Hellen Davis.....................................................................................3 Introduction to the DISC Encyclopedia .....................................................................................5 Part 1: Getting Acquainted with DISC .......................................................................................9 • Introduction to DISC ..........................................................................................................9 • Introduction to DISC Sub-factors™ .................................................................................14 • Behavioral Shifts Introduction ..........................................................................................26 • Changing Your Behavior Introduction ..............................................................................29 Part 2: How to Dial Up/Dial Down The Four Primary Factors ................................................40 • How to Dial Up Dominance ..............................................................................................40 • How to Dial Down Dominance .........................................................................................45 • How to Dial Up Influence .................................................................................................51 • How to Dial Down Influence .............................................................................................57 • How to Dial Up Steadiness .............................................................................................64 • How to Dial Down Steadiness .........................................................................................70 • How to Dial Up Compliance .............................................................................................75 • How to Dial Down Compliance ........................................................................................81 Part 3: Dominance Based Sub-factors ....................................................................................86 • Efficiency Generic Profile .................................................................................................86 • How to Dial Up Efficiency ................................................................................................91 • How to Dial Down Efficiency ............................................................................................98 • Self-Motivation Generic Profile ......................................................................................105 • How to Dial Up Self-Motivation ......................................................................................109 • How to Dial Down Self-Motivation .................................................................................117 • Independence Generic Profile .......................................................................................122 • How to Dial Up Independence .......................................................................................126 • How to Dial Down Independence ..................................................................................131 Part 4: Influence Based Sub-factors ......................................................................................136 • Friendliness Generic Profile ...........................................................................................136 • How to Dial Up Friendliness ..........................................................................................140 • How to Dial Down Friendliness ......................................................................................144 • Enthusiasm Generic Profile ...........................................................................................148 • How to Dial Up Enthusiasm ...........................................................................................151 • How to Dial Down Enthusiasm ......................................................................................156 • Self-Confidence Generic Profile ....................................................................................160 • How to Dial Up Self-Confidence ....................................................................................163 • How to Dial Down Self-Confidence ................................................................................167 Part 5: Steadiness Based Sub-factors...................................................................................172 • Patience Generic Profile ................................................................................................172 • How to Dial Up Patience ................................................................................................175 • How to Dial Down Patience ...........................................................................................182 • Thoughtfulness Generic Profile .....................................................................................185 • How to Dial Up Thoughtfulness .....................................................................................188 • How to Dial Down Thoughtfulness .................................................................................194 • Persistence Generic Profile ...........................................................................................198 • How to Dial Up Persistence ...........................................................................................202 • How to Dial Down Persistence ......................................................................................207 Part 6: Compliance Based Sub-factors .................................................................................210 • Cooperativeness Generic Profile ...................................................................................210 • How to Dial Up Cooperativeness ...................................................................................214 • How to Dial Down Cooperativeness ..............................................................................220 • Accuracy Generic Profile ...............................................................................................225 • How to Dial Up Accuracy ...............................................................................................228 • How to Dial Down Accuracy ...........................................................................................233 • Sensitivity Generic Profile ..............................................................................................238 • How to Dial Up Sensitivity ..............................................................................................242 • How to Dial Down Sensitivity .........................................................................................246 Part 7: DISCflex™ Profiles ......................................................................................................250 • Elevated D Generic Profile ............................................................................................250 • Elevated I Generic Profile ..............................................................................................253 • Elevated S Generic Profile .............................................................................................255 • Elevated C Generic Profile ............................................................................................258 • Elevated DI Generic Profile ...........................................................................................261 • Elevated DS Generic Profile ..........................................................................................265 • Elevated DC Generic Profile ..........................................................................................268 • Elevated IS Generic Profile ............................................................................................272 • Elevated IC Generic Profile ...........................................................................................275 • Elevated SC Generic Profile ..........................................................................................278 • Elevated DIS Generic Profile .........................................................................................281 • Elevated DIC