IPX What customers think and wanIPXt May 2013 Competitive analysis Who offers what SAMPLE January 2014 IPX - Competitive analysis 2 About the authors Isabelle Paradis Isabelle has worked for 20 years in the telecoms industry. Her personal experience ranges from International Wholesale through to Business Strategy, Marketing and Product Management along with extensive research and consulting experience. She has worked across all continents and has lived in North America, Europe and Asia. Steve Heap Steve is a senior telecom executive with 30+ years experience leading companies from small technology start-ups to global service providers. He is a recognized expert in voice services and VoIP, Internet backbones and IP services, optical and submarine networks with significant additional experience in operations. www.hottelecom.com IPX - Competitive analysis 3 For more information contact: HOT TELECOM: t: +1 514 270 1636 f: +1 215 701 7537 e: [email protected] w: www.hottelecom.com Other reports of interest: IPX Market - Trends, Key players, Traffic http://www.hottelecom.com/reports/ipx-traffic-analysis.html International IPX Market Revenue Analysis and Forecast 2011-2015 http://www.hottelecom.com/reports/ipx-revenue-analysis.html IPX - What customers really think and want http://www.hottelecom.com/reports/ipx-customers.html DISCLAIMER: HOT TELECOM verified all information in this report to the best of its ability. The information contained herein has been obtained from sources believed to be reliable. However, as the information is based on interviews and secondary information provided by operators, regulators and other companies outside of our control, we cannot guarantee that the information provided is free of inaccuracies and/or fluctuations. HOT TELECOM shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The reader assumes sole responsibility for the selection of these materials to achieve its intended results. The opinions expressed herein are subject to change without notice. www.hottelecom.com IPX - Competitive analysis 4 Table of Content Executive Summary Telstra Global Objectives and Methodology TI Sparkle IPX Evolution IPX Providers and their offering Annex Introduction Acronyms Introduction and Background Methodology IPX Evolution Provider evolution Requirements evolution Services evolution List of Tables Features evolution Table 1: Summary table of IPX providers' offering Peering evolution Table 2: Network and Access table attributes definition Mobile Operating Groups Table 3: Service table attributes definition Rates Evolution Table 4: Features table attribute definition IPX Providers and their offering Table 5: QoS Parameters table attribute definition Table 6: Network and Access attribute summary by IPX provider Competitive Analysis Summary Table 7: Service portfolio summary by IPX provider IPX Providers' profile Table 8: Summary of Features supported by IPX provider Aicent Table 9: Summary of QoS Parameters measured by IPX provider BICS BT Wholesale Comfone Deutsche Telekom International Carrier Sales & Solutions (ICCS) Etisalat Hutchison Global Communications Limited iBasis Orange PCCW Global SAP Mobile Services Syniverse Tata Communications Telekom Austria Group Wholesale Telenor Global Services (TGS) TeliaSonera International Carrier (TSIC) www.hottelecom.com IPX Providers and their offering - Table sample IPX - Competitive analysis 6 Table 1: Network and Access attribute summary by IPX provider IP, Transmission and Signaling Wholesale Number of Number of IPX IPX Peering Charge for Diameter IPX providers 3 voice Transmission SMS messaging Service status and relationships Access PoPs customers agreements access port signaling network network network network GRX Signaling Messaging Aicent BICS BT Comfone DT Etisalat Hutchison iBasis Orange PCCW SAP Mobile Services Syniverse TATA Telekom Austria Telenor Global Services TSIC Telstra TI Sparkle Notes: 1 Depends on one or a mixture of the following depending on the IPX provider: service, access method, customer and/or cost 2 17 Points of Interconnect 3 Access PoPs are potentially defined differently by IPX Providers, with some reporting the number of IPX service nodes and other reporting access nodes on a transmission network 4 MPLS-connected customers only. Excludes other dedicated IP, and public IP connected customers. * a portion of these customers may be reached via public Internet. Information valid as of January 2014. www.hottelecom.com IPX - Competitive analysis 7 Table 2: Service portfolio summary by IPX provider Voice services IP, Transmission and Signaling IPX providers Voice SMS MMS LTE LTE RIM RCS IMS VoIPX GRX RTI2 WiFi Roaming Signaling Hubbing Hubbing Signaling Roaming Connectivity Hubbing Hubbing Aicent BICS BT Comfone DT Etisalat Hutchison iBasis Orange PCCW SAP Mobile Services Syniverse TATA Telekom Austria Telenor Global Services TSIC Telstra TI Sparkle Notes: Uses partner: Own offer: On a case by case basis: Does not offer the service: 1 VoLTE 2 RTI: Real Time Intelligence Note: Information valid as of January 2014. www.hottelecom.com IPX - Competitive analysis 8 Table 3: Summary of Features supported by IPX provider Voice specific features Other features IPX providers Cascade Break-in/Break- Number Transparency HD Voice CoS treatment E-2-E QoS KPI reporting SLAs billing out portability Routing Performance Commercial Aicent BICS BT Comfone DT Etisalat Hutchison iBasis Orange PCCW SAP Mobile Services Syniverse TATA Telekom Austria Telenor Global Services TSIC Telstra TI Sparkle Notes: Uses partner: 1 Break-out only Own offer: 2 Partial On a case by case basis: 3 For SMS/MMS Hubbing only Does not support the feature: Information valid as of January 2014. www.hottelecom.com IPX - Competitive analysis 9 Table 4: Summary of QoS Parameters measured by IPX provider Transport parameters Service parameters Service IPX providers Round-trip MOS/ Service CLI Jitter Packet Loss ALOC ASR NER PGAD MTRS provision delay R-factor availability transmission timeframes Aicent BICS BT Comfone DT Etisalat Hutchison iBasis Orange PCCW SAP Mobile Services Syniverse TATA Telekom Austria Telenor Global Services TSIC Telstra TI Sparkle Notes: Own offer: On a case by case basis: Does not support the feature: Information valid as of January 2014. www.hottelecom.com IPX Providers' profile - Profile Sample IPX - Competitive analysis 11 Aicent IPX Strategy Overview Aicent is positioning itself as a one-stop shop for mobile operators, providing a service Aicent is a privately owned service provider backed by TA Associates, a leading global delivery framework supporting converged network services, enabling interworking and growth private equity firm. Headquartered in the US, with R&D and support operations in roaming between operators, as well as providing guarantees for quality and service China, and regional offices in the Americas, Asia-Pacific and Europe, Aicent has grown level. It is becoming one of the leaders in terms of LTE roaming and signaling, with 60 to become a leading global provider of roaming and interworking solutions for mobile connected LTE mobile operators, one third of which are transporting live traffic. operators. It has 85 IPX PoPs globally, but it is building a strong business connecting LTE Aicent serves more than 5 billion mobile users in 120 countries through more than 200 operators in Asia, as this is where most of the LTE roaming demand is coming from at mobile operators. With its network reaching nearly every GPRS/3G/4G operator around this point in time. It recently announced that it had established 100% LTE connectivity in the world, Aicent operates one of the industry’s largest GPRS and 3G network Japan, South Korea, and Singapore - continuing to solidify its leadership in the exchanges supporting GRX, CRX, 4G and WiFi roaming services. Aicent provides deployment of global LTE roaming. It is also focussing on the LATAM region, having mobile messaging interworking services for MMS and SMS and operates one of the recently announced the successful deployment of its LTE roaming exchange with 10 world’s largest multimedia messaging exchanges. Latin American and Caribbean mobile operators, including the first commercial LTE roaming deployment by a mobile operator in Brazil. Aicent’s portfolio of services includes: It also has strong capabilities in Real Time Intelligence of roaming and interconnect Infrastructure services activity using Deep Packet Inspection, a capability that will be in growing demand by LTE mobile operators going forward. IPX transport GRX 3G/GPRS Roaming It mainly focuses on offering its services to mobile operators. RIM connectivity Roaming Services IPX Service Offering LTE Roaming As an evolution of the company’s GRX, messaging and signaling services, Aicent offers Roaming Control Center (PCRF/PCEF) a comprehensive IPX network for MNOs, FNOs, ISPs and ASPs. WiFi Roaming eXchange Service Roaming Intelligence Suite Most of Aicent’s services traverse its IPX platform, namely: CRX . VoIPX Interworking services . GRX MMS Gateway Service . SMS and MMS interworking SMS Exchange . SIGTRAN Signaling SMS A2P Service . RIM Connectivity IPX Voice . LTE Roaming and diameter signaling . WiFi Roaming www.hottelecom.com IPX - Competitive analysis 12 Services that it offers for each of these include transit, mediation as well as data clearing has already concluded peering agreements with BICS, Orange and Syniverse, and in and financial settlement. progress with