Private Hire Driver & Hackney Carriage Knowledge Test Revision Guide Version 1.2 (updated 06 January 2016) © Manchester City Council. You may NOT reproduce this document in its entirety.manchester.gov.uk Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. 2 Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide 3 Contents Introduction ........................................4 Conditions and Customer Care ........... 27 The Knowledge Test what you need Lists, locations, to pass .................................................5 places and premises ....................... 28 Section 1 City Centre bars, restaurants and Private Hire and Hackney Carriage ....6 private clubs ......................................28 Part 1: Reading and understanding the Hotels ............................................... 32 Greater Manchester A–Z Atlas .............6 Transport interchanges ......................34 Finding a location in the A–Z Hospitals ........................................... 35 Finding ‘St’, ‘Sa’ and ‘Gt’ locations .......... 7 City Centre banks, building societies ..36 Part 2: Places Theatres, libraries and cinemas ..........36 Finding ‘The’ locations..............................8 Exhibition centres, conference Section 2 centres, art galleries and museums .... 37 Private Hire .....................................9 Parks and open spaces ....................... 37 Part 1: Routes from one location Shopping centres, department to another ............................................... 9 stores and retail outlets .....................38 Area 1: North – map 1 ...............................10 Entertainment, leisure and Area 2: Central – map 2 ............................ 14 sporting venues .................................38 Area 3: South – map 3 ............................ 18 Council and local authority buildings and offices .........................................39 Hackney Carriage .......................... 23 Cemeteries and crematoriums .......... 40 Part 1: Routes from one location Consulates and embassies ................ 40 to another ......................................... 23 Residential buildings and complexes . 40 Part 2: Main roads ........................................42 Districts in Greater Manchester .........24 Schools, colleges, university Part 3: Area locations ......................... 25 buildings and halls of residence ..........44 Part 4: Routes from Manchester Airport Miscellaneous ....................................46 and Manchester City Centre ...............26 Revision and advice ...........................47 Section 3 Private Hire & Hackney Carriage ..... 27 Part 1: Safeguarding, Legislation, © Manchester City Council. You may NOT reproduce this document in its entirety. © Manchester City Council. You may NOT reproduce this document in its entirety. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. 4 Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide 5 Introduction The Knowledge Test The Knowledge Test consists of questions and a selection of answers. You will be This guide has been developed to help you learn how to revise for your private hire/ required to place a tick (3) in the box you choose as your answer. The Knowledge Hackney carriage Knowledge Test. The guide is only up to date as of the day it was Test consists of 3 sections, and you must pass all 3 both to be successful. written. You may find that some of the names of places have changed. Your test will * You must pass all parts of section 1, 2 and 3 pass the knowledge test. You will only be reuired to re-sit those sections that you failed. be based on the information in the revision guide, but you may wish to make a note of any places that have changed when doing your revision. Section 1: Private hire & Hackney Carriage: must pass both parts of this section Listen to the officers at the coaching session – they are there to help. The guide and coaching session will help you to understand how to use an A–Z correctly Part Number of questions Pass rate and what is included in the Knowledge Test. Part 1: A–Z 10 questions 8 out of 10 Please take the time to read the revision guide and other information you are given note down any questions you have to take to the coaching session. Part 2: Places 10 questions 8 out of 10 The coaching session is only the beginning; it tells you how to revise for the test. Section 2: Private Hire Only Take some time after the coaching session to properly revise for your Knowledge Test. This has one part. You must pass this section. – Walk around the city to get to know the locations and streets. This will give Part Number of questions Pass rate you a better chance of passing. Part 1: Routes from one location to another 10 questions 8 out of 10 – Don’t forget that passing your Knowledge Test is the first step on the road to becoming a professional taxi driver. At the end of the coaching session you will be asked to choose an area from Area 1 (North – You can become a better driver by continuing to learn the roads and streets wards) Area 2 (Central wards) and Area 3 (South wards). The questions on your knowledge test paper will include some questions for routes that go to from and through your area and some and not relying on a sat nav. from outside your area. You will be expected to have a good overall knowledge of all areas. – Learn about safeguarding. Section 2: Hackney Carriage Only This has four parts. You must pass all four parts of this section. Note: The lists of places are not exhaustive, so you are advised to learn as many of them as possible. Part Number of questions Pass rate Part 1: Routes 10 questions 8 out of 10 Part 2: Districts in Greater Manchester 5 questions 4 out of 5 Part 3: Compellable area locations 10 questions 8 out of 10 Part 4: Routes from Manchester Airport 5 questions 4 out of 5 Section 3: Hackney Carriage & private Hire This has one part. You must pass this section. Part Number of questions Pass rate Part 1: Safeguarding 10 questions 8 out of 10 © Manchester City Council. You may NOT reproduce this document in its entirety. © Manchester City Council. You may NOT reproduce this document in its entirety. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. 6 Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide 7 Section 1 – Private Hire & Hackney Carriage Finding a location in the A–Z Using your A–Z find Broadway in Urmston Part 1: Using the Greater Manchester A–Z Note down the page number and reference The A–Z is a very useful tool when used correctly: If you have used the A–Z correctly, you will have found Broadway in Urmston and not – It helps with routes from one location to another, giving all road names on the route. Broadway in a different area. – It lists street names, towns and places in alphabetical order (districts are written The easiest way to find Broadway using your A–Z: in italics next to the street name). Step 1: Go to the index in the back of the A–Z and look up the area Urmston. Remember the area is in blue text – It lists landmarks such as larger public buildings, hospitals, churches and sports grounds by name. Step 2: Write down the page number only for the area Urmston Page 92 Step 3: Now find the street you are looking for located on page number (92) from step 2 Introduction Broadway ...... Grid Ref 5A The reference guide in the front of the A–Z explains all the symbols, for example Step 4: Broadway is on Page 92 at grid 5A: Did you find it? is a Fire Station. The index in the back of the A–Z shows: Finding ‘St’, ‘Sa’ and ‘Gt’ locations – Areas in blue text: for example: Salford/Bolton etc. Please find: St John’s Road (Heaton Mersey) (answer on page 47) – Places of interest in red text: for example: Abbotsfield Pk Many people look for this type of location by looking under St in the index or under Miniature Railway. J for John’s. – Streets, roads and avenues in black text for example: Abingdon Rd. St in front of a word (St John’s Road) means Saint, so search for Sa – Hospitals have their own section, after the index at the back of the book. St after a word (John St) means Street, so search under St – Postcodes are situated in the centre of the A–Z. Gt before a word (Gt Mary Road) means Great, so search under Gre – 50 Mile Map around Manchester is located in the centre of the A–Z. Here are some other abbreviations you will see after street names, and their meanings: – Mapping symbols can be found on the first two inside pages of the A–Z. Av Avenue Gdns Gardens Ter Terrace Note: There may be a small number of places that are not in the currrent A–Z. Cft Croft Gro Grove Vw View Clo Close La Lane Wlk Walk Cre Crescent Sq Square © Manchester City Council. You may NOT reproduce this document in its entirety. © Manchester City Council. You may NOT reproduce this document in its entirety. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. Any partial reproduction or alteration is expressly forbidden without the prior permission of the copyright holder. 8 Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide Private Hire Driver & Hackney Carriage Knowledge Test: Revision Guide 9 Part 2: Places Section 2 – Private Hire Finding ‘The’ locations Part 1: Routes from one location to another Please find: The Crescent (Droylsden) (answers on page 47) Private Hire drivers will expected to know routes form one place to another using the Streets starting with ‘The’ are not listed under ‘The’.