F I F Ty Yea

F I F Ty Yea

BEYOND CELEBRATING 50 YEARS OF EXCELLENCE F S I F R T A Y Y E 2020 10 COVID-19 16 50TH ANNIVERSARY 20 NEW INPATIENT HOSPITAL COMMUNITY IMPACT 2 BEYOND | 2020 29 TABLEcontents OF 3599 University Blvd. S. Jacksonville, FL 32216 BOARD OF DIRECTORS: Douglas M. Baer Letter from the President & Chief Executive Officer Bruce M. Johnson 04 President & CEO Chairman Doug Baer Howard C. Serkin Vice Chairman Ernest N. Brodsky System of Care Hospital Chairman About Brooks 05 Thomas Brott, MD Stanley W. Carter Pamela S. Chally, PhD, RN Promotions Tim Cost People on the Move Lee Lomax 06 Eric K. Mann Lisa Palmer Lynn Pappas Meet Our Physicians Gary W. Sneed Brooks Rehabilitation Medical Group Forrest Travis 16 50TH ANNIVERSARY 08 Q&A Brooks Rehabilitation Beyond is published twice a year in the 09 Jorge Perez Lopez, MD spring and fall. Technology Highlight Managing Editor: Kathy 14 Advances in Barbour Rehabilitation Technology Editor: Jill Matejcek Design: Rebecca Russo Research Highlight Photograpy: Tracy Davis Use of Technology Contributors: Kathy Barbour, 15 Candy Bowen, Christa Espino, Rick Graf, Jill Matejcek, Robert McIver, Catherine Paez Employees Who Material in Brooks Rehabilitation Beyond may not be reproduced 22 Make a Difference without prior consent and Michael Braun proper credit. Address all correspondence to: Stroke Patient Story Brooks Rehabilitation Corporate 23 Judge Calvin Washington Marketing Department 3599 University Blvd. S. Jacksonville, FL 32216 or email Program Highlight [email protected]. 24 Home Health and Custom Care Brain Injury Patient Story 26 Glen Allen FHCA Nurse of the Year BrooksRehab.org 28 Valencia Henderson, RN #WeAreBrooks Community Impact 29 2019 Report BEYONDBEYOND | |2020 2020 3 LETTER FROM THE PRESIDENT & CEO Doug Baer Brooks Rehabilitation was presented with a mayoral proclamation honoring 50 years as a comprehensive source for physical rehabilitation services. Left to right: Doug Baer, Jacksonville, Fla. Mayor Lenny Curry and Trevor Paris, MD. Little did we know that our company’s 50-year anniversary their responsibilities from home. Just like so many of our would occur during a global pandemic that has disrupted our patients, our organization has overcome obstacles and lives in many ways. As we have learned this year, sometimes continued to progress beyond any limitations. things come at us “out of left field” both in our professional and personal lives. This is what many of our patients and As we reflect on our 50 years of serving the needs of our families experience when they suffer a devastating injury or patients and community, we are more determined than ever illness or in dealing with an aging family member. Brooks is to continue to enhance our programs and services and to be here to help people achieve their highest level of recovery the leader in our industry. We will continue to build on the and participation in life. principles of compassion, service, innovation and servant leadership our founder, Dr. J. Brooks Brown, instilled in our I am so proud of how our dedicated team of professionals culture. We will also prepare for the future and our next 50 handled the unpresented challenges of the pandemic. years as a company. In the words of Dr. Brown, “Change is Some team members whose operations were reduced were constant and essential...Blessed are they that look to the redeployed and contributed to our mission in any way that future… the past is history, the present is fleeting…the future was needed to continue to serve our patients and families. presents the opportunity.” The pandemic accelerated innovations in the use of virtual technology to keep family members connected to their loved ones if they could not visit in person, provided therapy services, connected staff members with COVID-19 patients safely and allowed remote work for those who could perform 4 BEYOND BEYOND | |2020 2020 SYSTEM OF CARE About Brooks BROOKS REHABILITATION SYSTEM OF CARE REHABILITATION PHYSICIAN HOSPITALS PRACTICE SKILLED NURSING OUTPATIENT FACILITIES THERAPY & SERVICES ASSISTED LIVING HOME HEALTH & MEMORY CARE COMMUNITY PROGRAMS & SERVICES ADAPTIVE SPORTS & RECREATION • APHASIA CENTERS • BRAIN INJURY DAY TREATMENT PROGRAM • BRAIN INJURY CLUBHOUSE CONTRACT THERAPY SERVICES • HELEN’S HOUSE • INSTITUTE OF HIGHER LEARNING • NEURO RECOVERY CENTERS • PEDIATRIC RECREATION RESEARCH • SCHOOL RE-ENTRY PROGRAM • SPINAL CORD INJURY DAY TREATMENT PROGRAM • SUPPORT GROUPS • WELLNESS “Patients are at the center of all we do at Brooks Rehabilitation. Through our coordinated system of care, not only can we provide seamless transitions for our patients between levels of care, we can also effectively treat patients in the right setting for their individual needs resulting in the best possible outcomes.” - Doug Baer, President & CEO BEYOND | 2020 5 PROMOTIONS People on the Move A major part of providing exceptional rehabilitation care is ensuring that our best people are in the right positions to do the most good and meet the needs of our growing organization. We’re excited to report the following promotions as an expansion of our executive leadership team. Kris Roberts, RHIA, is our new Chief Operating Officer for the Inpatient and Home Health divisions. Ms. Roberts has been with Brooks for 17 years in various roles, most recently as Senior Vice President of the Home Health division. In 2015, she led the integration for the AmeriCare Home Health acquisition, which increased Brooks’ service area to 23 counties in Northeast Florida. Victor DeRienzo, PT, is now Chief Operating Officer for the Aging Services and Outpatient divisions. Mr. DeRienzo most recently served as Vice President of Outpatient, which under his leadership grew to more than 40 locations throughout Florida, all while expanding service specialties and programs. (Additional outpatient clinics are due to open in the Orlando area.) Mr. DeRienzo joined Brooks Rehabilitation in October 2004. Kerry Maher, MD, PT, is now Senior TREVOR PARIS, MD Vice President, Physical Medicine and Rehabilitation Consulting and Education. Dr. Paris is now our Chief Medical Officer for Her duties include overseeing the the entire Brooks Rehabilitation system of care, admissions team for all inpatient settings including the Brooks Clinical Research Center of care, the Worker’s Compensation and the Brooks Medical Group (physician group and the Institute for Higher practice). Dr. Paris has been with Brooks for Learning. She started as a consulting 14 years, serving in various Medical Director physician with Brooks 16 years ago. Dr. roles. Dr. Paris is board certified by both Maher earned her medical degree and the American Board of Physical Medicine & bachelor’s degree in physical therapy at Rehabilitation and the American Board of the Medical College of Georgia. Independent Medical Examiners. He received his medical degree from the Medical University These promotions created additional of South Carolina. leadership positions and new roles for other talented individuals within Brooks: 6 BEYOND | 2020 Stephanie Hoover, LPN, has been Kenneth Ngo, MD, has been promoted to promoted to Administrator for Bartram Medical Director of Brooks Rehabilitation Lakes and the Green House® Residences. Hospital. He will continue to serve as Brain Ms. Hoover has more than five years of Injury Medical Director, where he has led his experience in the skilled nursing setting, team in the development of new programs including nurse manager for Brooks Bartram and community outreach. Dr. Ngo has been Lakes and the Green House® Residences. with the Brooks organization for 10 years. Maria Interiano, NHA, MHSA, has been Amanda Osborne, PT, MBA, is now the promoted to Vice President of our Aging Vice President of Hospital Operations and Services division. In her new position, Ms. Administrator for Brooks Rehabilitation Interiano will oversee the operations of Hospital. Ms. Osborne joined Brooks in Brooks Bartram Crossing and Lakes, Green 2001 as a staff physical therapist and House® Residences, University Crossing and steadily advanced her career as a center Helen’s House. She joined Brooks in 2012. manager, regional manager and Director of the Outpatient division. Lisa M. Kemph, SPHR, SHRM-SCP, recently joined Brooks as Vice President, Joshua Schuette, DPT, MBA, M.E.S.S., CFCE, Human Resources. Ms. Kemph has more has been promoted to Executive Director than 25 years’ experience in human of National Worker’s Compensation Sales resources in various industries including and Account Management. Mr. Schuette banking, education and health insurance. has been with Brooks for 12 years and She is a graduate of the University of remains clinically active performing North Florida. Functional Capacity Evaluations for many injured workers. Ann Leinenwever, PT, MPT, is now our Vice President of the Outpatient division. Parag Shah, MD, now serves as Medical Ms. Leinenwever joined Brooks in 2002 Director of our new Bartram inpatient as a staff physical therapist and steadily rehabilitation facility. He will continue advanced her career as a center manager, his position as Medical Director for Data regional manager and Director of the Solutions. Dr. Shah has been with Brooks Outpatient division. for four years and has served in various medical leadership roles. Cassandra List, MD, has been promoted to Stroke program Medical Director. She Bethany Stevenson, OTR/L, has been will continue to provide medical leadership promoted to Regional Director of for our spasticity management program Operations within Aging Services.

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