TABLETABLE OF OF CONTENTS CONTENTS Welcome 3 Turkish Aviation Academy 4 Useful Information About The Training Courses 5 Atatürk Airport 14 Transportation Services From Atatürk Airport 15 Important Phone Numbers 21 About Turkey 22 About Istanbul 23 Museums 24 Shopping 26 Cafés & Restaurants 28 Accommodations 31 City Tours 34 TURKISH AVIATION ACADEMY USEFUL INFORMATION ABOUT THE TRAINING COURSES urkish Aviation Academy was founded to meet the training needs of Turkish Airlines, TTurkey’s first airline as well as one of Europe’s leading airlines. It has transformed over the years into an institution that offers training courses to people from many different companies both in Turkey and abroad. The Academy has been offering training courses for over 30 years. Located at Gate B of Atatürk Airport, Turkish Aviation Academy continues to be one of the leading aviation training centers in Turkey. It utilizes expert trainers and a quality training approach. An average of 25,000 people receive training annually in the 32 classrooms and the 120-person capacity conference hall that are located in the main building and the New Hangar facility. n addition to its main function of training airline personnel, Turkish Aviation Academy Icombines years of experience with the latest developments in the aviation industry to train employees from courier companies, travel agencies, and universities and members of Training Course Program: You can find information about the program on the billboard that maintenance facilities. The types of trainings offered includes: is just to the left of the entrance of the main building and on the plasma display panels. Technical Trainings Reservations Trainings Transportation: The Academy is just 100 meters from the domestic and international flight Ticketing Sales Trainings Cargo Operations Trainings terminals of İstanbul Atatürk Airport. Course participants whose accommodation is arranged Passenger Services Trainings by the Academy can take advantage of the hotel’s shuttle service. Participants can also Ground Operations Trainings take the metro or the buses run by İETT to reach Atatürk Airport and the Academy. (For Management and Personal Development Trainings more detailed information on how to reach the Academy, please visit the section entitled National and International Accreditations and Partnerships: “Atatürk Airport.”) IATA Regional Training Partner and Authorised Training Center EASA-Part 147 Maintenance Training and Accredited Exam Center Lunch: Participants who attend courses in the main building are offered free lunch at SHGM (Directorate General of Civil Aviation)-Accredited Dangerous Goods Training the Turkish Airlines Employees Restaurant, which is located behind the Academy building; SHGM Accreditation Those taking courses in the technical training building eat at the restaurant located in that MEB (Ministry of National Education) Accreditation building. Lunch is served between 11:30 a.m. and 1:30 p.m. Course participants can enter SHY (Regulation on Civil Aviation) / JAR (Joint Aviation Requirements) 147 Certification ICAO (International Civil Aviation Organization) Authorization for Commercial Training these restaurants by signing their names on the course attendee lists located on the tables TS-EN-ISO 9001: 2008 Quality Management System Certificate at the entrances. They can also take advantage of the cafeteria located on the ground EAMTC (European Aviation Maintenance Training Committee) Membership floor of the Academy building as well as the vending machines located to the left of the ICAO Trainair Plus Membership main entrance. For more details, please visit akademi.thy.com or www.thyaviationacademy.com 4 5 Gate B Entry Permit: All course attendees who receive trainings in the technical training Course Attendance Policy: Attendance on the first day is compulsory. 100% attendance is classrooms located in the apron must receive a Gate B entry permit. Course attendees who compulsory for courses that last five days or fewer. For courses that last longer than five are Turkish citizens but who do not have the required permit must submit a copy of their days, however, 90% attendance is required. Course attendees who fail to comply with the national ID cards. Foreign nationals must submit a copy of their passports to the Customer aforementioned attendance requirements waive their right to take exams. Relations Office within seven working days prior to the start of training. Course attendees who will use Gate B throughout the duration of the course are required to present their Passing Grade: The passing grade for technical training is 75%. The passing grades for national ID cards or passports for entry and exit. Commercial and Ground Services Training are 70% and 80%, respectively, depending on the specific content of the training courses. Only “Train the Traineer Course” has an exam Bank and ATMs: There are two Yapı Kredi ATMs. There is one Yapı Kredi ATM on the 3rd among Management & Personel Development Trainings and passing grade is 75%. floor of the main building and another one on the ground floor of the New Hangar building. Healthcare & Ambulance: Course attendees should contact the Customer Relations Office Phone and Internet: There are two pay phones next to the Yapı Kredi ATM located on the 3rd floor of the main building. In addition, there is an Internet kiosk located just to the left in case of emergencies. Turkish Airlines employees, who are authorized to enter Gate B, of the entrance of the main building. Course attendees can use this kiosk to access their can go to the doctor’s office located in front of Gate B while others can go to the Health training course program and to check their test results. There is another Internet kiosk Department located on the ground floor of the Turkish Airlines’s Headquarters. Health in front of the Technical Training Department located in the New Hangar building. Course Department at the Turkish Airlines’s Headquarters phone: +90 212 463 63 63 (ext.: 11088) attendees can access the Internet using the TKGuest connection by obtaining a wireless connection password from the Customer Relations Department. Information Desk: Course attendees can go to the Information Desk located at the entrance of the Academy building to make inquiries or requests that will be relayed to the relevant Course Hours: Unless stated otherwise, courses are held between 9:00 a.m. and 4:00 p.m. unit. on weekdays. While lunch breaks usually start at 12:00, the actual durations of lunch and breaks are determined by the instructors. Contact Details Turkish Airlines Telephone Central +90 212 463 63 63 Directorate Extension line : 17045 egitim@thy.com Accounting Extension line : 13303 osmandikici@thy.com Customer Relations Extension line : 13738 kursiyeriliskileri@thy.com Marketing Extension line : 13308 aviationacademy@thy.com Planning Extension line : 12363 egitimplanlama@thy.com Administrative Affairs Extension line : 13117 hkoseoglu@thy.com Information Desk Extension line : 12376 guvenlik@thy.com Turkish Airlines Customer Relations Extension line : 16644 customer@thy.com 6 7 8 Floor plans pending Emergency Exit Emergency Exit Emergency Exit Emergency Exit Emergency Exit 9 10 Emergency Exit Emergency Exit CLASSROOM NO:15 110M2 ELEVATOR ELEVATOR Exit Emergency Exit Emergency EQUIPMENT ARCHIVE CAFETERIA CLASSROOM LIBRARY NO:14 STORE ROOM 63M2 Emergency Exit CLASSROOM CLASSROOM CLASSROOM W.C. CLASSROOM CLASSROOM CLASSROOM NO:10 NO:11 NO:12 NO:7 NO:8 NO:9 65M2 65M2 61M2 OFFICIAL 81M2 81M2 70M2 EMPLOYEE CUSTOMER W.C. RELATIONS CLASSROOM CLASSROOM CLASSROOM CLASSROOM CLASSROOM CLASSROOM CLASSROOM NO:MEGEP NO:6 NO:5 NO:4 NO:3 NO:2 NO:1 MEETING 81M2 84M2 80M2 78M2 80M2 80M2 99M2 ROOM FRONT OFFICE INSTRUCTOR TECHNICAL EXAMINATION EXAMINATION TRAINING ROOM DEPARTMENT MANAGER 11 12 TGS RESTAURANT I. HANGAR (Old Hangar) BRAKE DEPOT CAFETERIA MAINTENANCE CENTER MEDICAL CENTER WAITING HALL GATE B TURKISH AIRLINES AVIATION ACADEMY SERVICE PARKING AREA Domestic Flights BASIN EKSPRES ROAD RETURN POINT RETURN POINT FROM AVCILAR FROM MECİDİYEKÖY BEŞYOL TURN ÇOBANÇEŞME METROBUS - METRO CROSSING STATIONS DIRECTION TO ROAD D 100 MECİDİYEKÖY DIRECTION TO BEYLİKDÜZÜ FLORYA TURN AIRPORT ROAD D 100 CROSSING 96T, YH-1 BUS STATIONS YEŞİLKÖY STREET DIRECTION TO BAKIRKÖY COASTAL ROAD FLORYA CROSSING RETURN POINTS FROM THE ROUTES OF TURKISH AIRLINES AIRPORT ENTRANCE - EXIT GATE ŞİRİNEVLER STATION, METROBUS - METRO TRANSFER POINT VEHICLE ROAD AVIATION ACADEMY BASIN EKSPRES ROAD, TEM HIGHWAY AND FOLLOW THE PEDESTRIAN ROAD FROM THE EXIT GATE OF AIRPORT D 100 ROAD. 96T ATATÜRK AIRPORT - TAKSİM FOLLOW THE PEDESTRIAN ROAD FROM RETURN POINTS FROM THE ROUTES OF RETURN POINTS FROM THE ROUTE OF YH-1 YENİKAPI İDO - ATATÜRK AIRPORT PEDESTRIAN 13 THE EXIT GATE OF AIRPORT BAKIRKÖY, COASTAL ROAD YEŞİLKÖY For lines routes, please visit www.iett.gov.tr ROAD ATATÜRK AIRPORT TRANSPORTATION SERVICES FROM ATATÜRK AIRPORT tatürk Airport is located 25 km from Taksim, 15 km from Sultanahmet Square, and 32 Akm from Kadıköy. Metros, buses, ferries, metrobuses, and taxis provide transportation between the airport and these central locations across the city. Detailed information about departure and arrival areas as well as schedules of various forms of transportation and their fees are provided below. You can also use the interactive map on http://www.ataturkairport.com/TR_EN_ist/index_tr.html to access similar information. Havataş There are Havataş shuttle buses that run between Atatürk Airport and Taksim between 4:00 a.m. to 1:00
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