Education Transformation Framework Guide to digitally empowered schools and education systems Developing a Learning Community Curriculum and Teacher and Assessment Leader Capacity 21st Century Pedagogy Establishing a Vision Leadership and Policy Physical Learning Designing Technology Environments for Efficient and Effective Schools Organizational Capacity, Partnerships and Local Personalized Strategic Planning and Capacity Building Learning Quality Assurance Inclusion, Accessibility and Sustainability This guide is designed to underpin the Microsoft Education Transformation Framework – a process that helps fast track system-wide transformation by summarizing decades of quality research into the ten critical components of transformation. Building an IT Platform Why transform your IT? Current Technology The Impact on Your School for Learning Transformation Your IT infrastructure is mostly hosted on-premises. • The cost of infrastructure is high You have multiple, often overlapping applications • There is confusion and frustration when users are forced to do and services, both cloud-based and on-premises with multiple manual logins for each service and application no single sign-on so teachers and students juggle • Identity management is also challenging and costly This technology guide simplifies transition by proposing The technology guide uses the CityNext for multiple identities, user names and passwords Education platform to provide schools and incremental changes and upgrades to existing school set-ups in order to minimize risk and disruption. Your infrastructure is usually outsourced to local • It’s difficult to move quickly on school initiatives and it can be costly education systems with technology guidance services providers The recommended technology is cloud-based and includes on their journey towards a more automated Microsoft Office 365 Education, Microsoft Intune, Windows 10, There is little IT automation so you are dependent • Configurations, installations, patching and change management is not and cost-efficient IT environment that Cortana Intelligence Suite and Microsoft Azure Active Directory on manual processes efficient supports learning transformation. (AD). This makes investment in new solutions manageable by • Your set-up is time-consuming and insecure moving schools from a Capital Expenditure to an Operational • TCO on devices is high Once deployed, students, teachers, parents Expenditure model where IT costs are aligned with usage and Your current environment is not capable of fully • You have security concerns and issues calculated on a per user fee. and school leaders enjoy a better user stopping security risks and DoS attacks experience, with effective security and easy Transition involves using these components and solutions efficiently, as well as building automation and self-service Your school documentation and data are stored in • Sharing and maintaining security of information can be challenging access to services and applications. capabilities to further reduce Total Cost of Ownership (TCO). multiple locations such as local disks, USB-sticks and 3rd party cloud based services To use this blueprint, simply identify your stage of CityNext for Education transformation and follow the best practice guidance on how You allow BYOD, but students´ and teachers’ personal • Device management is inadequate and may cause security concerns Microsoft CityNext solutions transform education to create to move to a more personal computing experience supported devices are unidentified but there are no mobile • There is little or no self-service more-innovative schools and teaching practices that lead to by a secure and holistic user-centric IT environment. device management (MDM) solutions in place • There are multiple manual processes related to device configuration, prosperous, competitive cities where families want to raise installations, and support functions their children and businesses thrive. You’ve invested in initial cloud adoption (e.g. O365 • You’re missing opportunities for next level learning – using all the To find out more about our smart solutions, visit Education) but not gone beyond the basics – e.g. capabilities for collaboration, communication and creativity enterprise.microsoft.com/en-us/industries/citynext/ school email educated-cities/ 2 | Guide to digitally connected schools and education systems Guide to digitally connected schools and education systems | 3 How Technologies Support Learning Transformation The combination of Windows 10, Office 365 Education, Azure and Microsoft Intune enables schools to support anywhere, anytime learning with brilliant tools for collaboration, creativity and communication. Plus they can reduce traditional infrastructure and costs while providing a more efficient, user-centric environment. Devices, Mobility and Tools for Learning Learning Systems • Windows devices cater for different subjects and learning • Schools can simplify registration and administration and styles with digital ink, touch, keyboard, voice and video improve course management with online services. allowing students to sketch notes, type essays, video • BYOD devices are connected to mobile device management lessons and more. services giving your school a better view and understanding • Office 365 Education provides a suite of cloud-based of which devices are using which services, as well as smart productivity tools for student and staff collaboration and reporting and proactive security. communication at home, at school and on the go. • BYOD and/or school devices are managed with Microsoft School and Campus Administration Intune, providing secure single-sign on access to school • Through Microsoft Enterprise Mobility Suite (EMS), services, applications and safe social media. students and staff can access IT services with self-service • Schools can register multiple third-party cloud applications password reset, application and device installations, and in Azure Active Directory providing single sign-on access to group management. a portfolio of relevant resources. • Microsoft CityNext education solutions enable schools to • Windows 10 helps students and staff organize schoolwork operate more sustainably using Internet of Things sensors with easy ways to snap apps in place, optimize their screen to control lighting, heating and cooling. They can also use space, group items and create virtual desktops. smartcards and biometrics for secure access to school areas. • Minecraft is a powerful and engaging way to teach • Technology provides inclusive and accessible learning spaces creative problem-solving. with mobile access for students learning outside school, speech recognition in Windows 10 for physically challenged Education Analytics and Research students, Skype real-time transcripts for the hearing impaired and Kinect for those who find it easier to use gestures whilst • To improve institution effectiveness, schools can extract preparing for a new world with HoloLens. data and track and evaluate different criteria for informed planning and decision-making. • A 360-degree view of performance and operations with easy-to-use reporting tools simplifies access to data and report-sharing with stakeholders. 4 | Guide to digitally connected schools and education systems Building an IT Platform for Learning Transformation Starting at the departure point, which identifies where many schools now stand, you can move to option 2, which provides a gradual introduction to cloud services or to 3, which is more integrated. 3. The final stage 4 is completely cloud-based. @ School Users Offsite Users Learning Innovation – 1. On premises or @ School Users Microsoft Azure Active Directory hosted Active Cortana Intelligence Suite Towards Cloud Directory Departure Student and identity management The Learning Innovation state can Student and identity Synchronized Directory Services management Point On premises or hosted Active Directory be achieved in as little as 12 months, Synchronized mostly using existing investments in Directory Services Student and identity management At many schools, the ICT infrastructure your school’s own infrastructure, as well LDAP Application portfolio provides a rich UX Synchronized Directory Services still contains the same components and as Office 365 Education, Azure AD and elements as ten years ago, such as local Cortana Intelligence Suite. It allows you directory services, local infrastructure, to retain school databases on premises Analytics Email Office 365 application and database servers. Usually Email but still use the cloud. Power BI Third-party staff and students can only access services Instant messaging Skype Instant Messaging Device and cloud Applications Yammer inside the school network, putting Applications user mgmt platforms E-learning SharePoint constraints on an ‘anywhere, anytime’ E-learning Intune learning model. 2. @ School Users Offsite Users 4. @ School Users Offsite Users Transition – Learning First Steps Transformation On premises or Microsoft Microsoft Azure Active Directory The transition phase involves taking The learning transformation state is Student and identity management your first steps towards a more cost- hosted Active Azure Active focused on eliminating IT infrastructure Synchronized Directory Services efficient user-centric IT model. This Directory Directory Third- purchasing, managment and entails moving some services to the Student and identity Student and identity party cloud maintenance costs by moving to an cloud while continuing