February 24, 2020 BSE Limited National Stock Exchange oflndia Corporate Relationship Department Limited Exchange Plaza 1st Floor, New Trading Ring, Bandra Kurla Complex Rotunda Building, P. J. Towers, Bandra (E) Dalal Street, Fort, Mumbai 400 051 Mumbai - 400 001. • cnn _ode: I DHOTEL Scrip Cod -·: 500850 Sub: Intimation of Schedule of Analyst/Institutional Investor Meetings under the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 Dear Sir, This has reference to Regulation 30(6) of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015 ("Regulations"). In accordance with the said Regulations, kindly note that the Company is orgaruzmg Capital Market Day on February 24, 2020 at Taj Lands End, Mumbai at 11.00 A.M. The said event is expected to be attended by Chief Investment Officers and Senior Portfolio Managers of Financial Institutions. A copy of the presentation has been enclosed herewith. You are requested to kindly take the same on record. Y smccrcy. l •. (;al.; J~ · or Vice President Corporate Affairs & Company Secretary (Group) THE INDIAN HOTELS COMPANY LIMITED CIN L74999MH1902PLC000183 CORP Office: 9th Floor, Express Towers, Barrister Rajni Patel Marg, Nari man Point, Mumbai 400 021, Maharashtra, India T +91 22 6137 1637, F +91 22 6137 1919 REGD Office: Mandlik House, Mandlik Road, Mumbai 400 001, Maharashtra, India www.theindianhotels.com T +91 22 6639 5515, F +91 22 2202 7442 'AOJ SELEQ.:::,IONS V IVANTA G INGER EXPRESSION,. A TI\TI\ Enterprise Iconic Like Always, Profitable Like Never Before CAPITAL MARKET DAY | 24th February, 2020 PIONEER LEGACY SOUTH ASIA’S of 116 years of Indian hospitalityREACHES A KEY MILESTONElargest OF hospitality company 200 HOTELS $1 BILLION+ 100+ 32,000+ LOCATIONS IN THEASSOCIATES PORTFOLIO REVENUES across 12 countries serving with heart and soul at an enterprise level 2 INDIAN HOTELS – A STORY OF ASPIRATION, EXECUTION AND TURNAROUND ₹ / crores Where Where Where we we we were landed are 4,595 4,123 4,076 4,165 3,495 3,013 2,601 1,875 370 355 310 249 101 287 -231 r------- -- -63 -- 1 2005/06 2006/07 2007/08 2015/16 2016/17 2017/18 2018/19 I 9m 2019/20 I L------- ■ Revenue ■ PAT *9m 2019/20 PAT is reported basis PRE IND AS (like-for-like for comparison purposes). Reported 9m 2019/20 PAT on POST IND AS basis is ₹ 280 crores 3 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j INDIAN HOTELS – ON A JOURNEY OF RE-IMAGINATION SINCE FEBRUARY 2018 What if the symbol of iconic hospitality took center stage and wrote the next 100 years? 4 ASPIRATION 2022 Unveiled on Capital Market Day, Feb 2018 Hospitality 15 Company NEW PROJECTS _,- EVERY YEAR Re-imagine Service, Brandscape,,,' Portfolio ,. ,/ Re-engineer 8% Scale, Simplify, , , / Margins, Technolog EBITDA Sell People MARGIN Strong Brand Equity High Customer EXPANSION Engagement 50-50 Market Leaders in Leisure & Pan-India Footprint PORTFOLIO Palaces Segment INTEGRITY, EXCELLENCE, UNITY, TRUST, AWARENESS, JOY RESPONSIBILITY, PIONEERING 5 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ ASPIRATION 2022 – 8% MARGIN EXPANSION Drivers of Margin Expansion PARTICULARS MARGIN IMPROVEMENT Revenue RevPAR Growth Other Operating Income 3 to 4 % Management Fee Income Incremental Income from New Inventory 8% EBITDA Costs MARGIN Operational Payroll EXPANSION Procurements (Raw Materials, Stores & Supplies) Corporate Overheads 3 to 5% Admin and General Expenses Fuel, Power & Light Asset Contract Costs EBITDA Margin Improvement 8% 6 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j STRATEGIC INITIATIVES Path to Execution Re-imagine Re-structure Re-engineer Manage Brandscape Scale up Inventory Expand Margins Multiply Portfolio Sell Non Core Assets Embrace Technology Manoeuvre Excellence Simplify Holding Structure Engage People 7 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j From Aspiration to Execution RE-IMAGINED Brandscape, Portfolio and Operational Excellence 8 RE-IMAGINED l BRANDSCAPE Brand Equity Like Always, Diverse and Enabling Like Never Before 9 FROM A BRANDED HOUSE TO A HOUSE OF BRANDS 10 DIVERSE BRANDSCAPE CATERING TO DIFFERENT CUSTOMER SEGMENTS LUXURY SELECT HOTELS UPSCALE L E A N L U X E 25,000+ KEYS / 200 HOTELS SELE~IONS VIVANTA G I N G ER 13,000 KEYS / 88 HOTELS 1400 KEYS / 14 HOTELS 4,700 KEYS / 34 HOTELS 5,900 KEYS / 64 HOTELS *Portfolio figures include operational hotels and hotels under various stages of development 11 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ a1 01v1n1ty Trails Stx Taj hotels at five spin for a divine experience In the lap of luxury 100 Days Campaign Like Always. Like Never Before. 12 EXECUTING THE RE-IMAGINED BRANDSCAPE G ER TAI --~ ~• L---? 13 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ SCALING UP OUR NEW BRANDS a n1u• you. nau SELE~IONS 14 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ RE-IMAGINED l GINGER Value Like Always, Lean Luxe Like Never Before 15 GINGER – EVOLUTION ORIGIN METAMORPHOSIS - I 2004 Dec 2018 onwards GE R ROOMS CENTRIC BRAND NEW GINGER Vibrant & Interactive Self Service Smart Basics Spaces Lifestyle Approach F&B offering 16 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ BRAND CHARACTERISTICS Work & Play Individual & Collective Global & Local Ginger - the first Indian brand to adopt a lifestyle approach in the Midscale segment 17 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~17 LEAN LUXE FOOTPRINT › GOA, PANAJI › GOA, DONA PAULA › GOA, MADGAON › MUMBAI, ANDHERI EAST › PUNE, WAKAD › AURANGABAD › DWARKA, GUJARAT › AHMEDABAD, SANAND › SURAT, CITY CENTRE › NOIDA, CITY CENTER › BHUBANESHWAR › PATNA REFRESHING, LIBERATING AND LIVELY 18 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ LEAN LUXE IMPACT REVAMPED ENHANCED AGGRESSIVE PORTFOLIO PERFORMANCE GROWTH Achieved TH *****111111 ARR 111111 50 HOTEL 12 Growth in Q3 % MILESTONE Lean Luxe Hotels 26 Of 24% portfolio 4.27 5 New Hotels in 2019 in FY20 Rating of across Ginger of 1,000 + % 50 portfolio Launch of new rooms signed by FY21 New restaurant concept Café et cetera Hotels 10 signed 19 TAJ SELEQIONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICI~ EXPERIENCE LEAN LUXE Website: www.gingerhotels.com 20 RE-IMAGINED l TajSATS Leadership in Volume Catering Like Always, F&B Offerings Like Never Before 21 TAJ SATS: WHO ARE WE.. TAJ SATS AIR CATERING LTD, IS A JOINT VENTURE COMPANY FORMED IN 2001 BETWEEN THE INDIAN HOTELS COMPANY LTD (IHCL) HOLDING A STAKE OF 51% AND SATS LTD, HOLDING 49% Over 40 years of catering 23 million meals prepared Over 40 Domestic & International Over 65,000 meals crafted daily experience annually Airlines handed ~ ~t=J Only flight caterer in India with Only flight caterer in India Market Leader with 34% Market Exclusive Caterer to Vistara Halal certification from producing Fresh Kosher Meals Share & 6 Kitchens and Tata Starbucks Malaysian Airlines in Mumbai 1976 1982 1987 1996 1999 2001 2008 2019 Taj Flight Kitchen Opened unit in Taj Flight Kitchen New unit in Kolkata Opened unit in JV with SATS New unit in Acquired Taj formed by the Taj Delhi name changed to Chennai (Taj Bengaluru Madras Flight Group with a unit Taj Air Caterers Madras Flight Kitchen in Mumbai Brand new kitchen in Kitchen) Mumbai commissioned New unit in Goa 22 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j OUR STRATEGY OVER LAST 4+ YEARS.. › Re-invigorate Taj SATS Brand and launch a new Brand for 03 Non-Aviation Business › Simplify shareholding ,, › Diversify revenue base to increase contribution from 02 “International Airlines” and “Non Aviation Sources” › Focus on ‘Operational Excellence’ and “getting 01 basics right” 23 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j DELIVERING TO OUR STRATEGY… Geographical Diversification Driving Operational Excellence Simplification of Shareholding › Secured many new international airline › Won Platinum award worldwide (from Structure accounts across different geographies amongst 60 countries and 270 kitchens) › Won Gold award in Asia Pacific › Completed acquisition of Taj Madras Flight Kitchen making it a 100% subsidiary PROUD WINNER › Financial consolidation from 1st October 2019 AWARD OF EXCELLENCE ASIA AND WORLDWIDE L--------------------------------------------------------------- L----------------------------------------------------------- 24 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ. 11--ICl__.j INVIGORATING THE TAJSATS BRAND • In February 2019, TajSATS launched its new brand identity. • The brand evolution encompasses everything, right from our new logo and visual identity to the way we communicate with the world. ,, THE ~ HINDU In .. 0 44mins On valentine's 0 47mins Gold prices 0 50mins Smriti ~y. transwomiln~man rise US, silver gains '147 Milndhana rises to < wedding in Coimbiatore 1cc no ~nkings MENU 30 days " " HOME NEWS OPINION BUS INESS DELHI 2020 SPORT CRICKET CROSSWORD+ BUSINESS WWW.TAJSATS.COM BUS INESS 65,000• 370,000• 6 f nCATTiltD llOMfSTll"MOltiT[!IHATIO'tll.L Airline caterer TajSATS gets new identity AVCA• AIIU.ht~YRvtO • SPECIAL CORRESPONDENT NUMBAI, FEBR UARY 26, 2019 22:15 IST UPDATED:HBRUARY 26, 2019 22:15 IST .,, SHARE ARTICLE 19 • 0 Q PRINT A I IA Indian Hotels Company Ltd. (IHCL) of the Tata Group has unveiled a new visual brand identity for TajSATS, which controls about 45% of the airline catering business in India. The TajSATS joint venture works with over 40 domestic and international airlines, serving over 65,000 meals a day. The launch of the new identity is a part of the ongoing evolution ofTajSATS, the company sald. OJLINARY ART IN MOTION OFFICE HI LOADERS 25 TAJ SELEQIONS VIVANTA GINGER EXPRESSIONS TAJ. 11--ICI~ OUR ASPIRATION… ASPIRATION 2022 Market Share of 34% Enhanced Revenue Growth, Profitability Continued Profitable Input Output Profitably Operate Operations R6CDA I largest kitchen capacity in India Unlevered Balance Market Share Sheet @ I exceeding 50% Healthy Cash Flows Growth in the $60B › Consolidation in Airline Catering Market 0 1F&B Market in India › Launch of Anuka Brand Support of strong “Taj” › Investment into Central Kitchen Production Model Export of frozen and “SATS” Brand Indian Food › Presence in top 15 Airports in India 8 1 26 TAJ SELE~IONS VIVANTA GINGER EXPRESS IONS TAJ.