Adam Cohn /CC BY-NC-ND 2.0 Annual Report 2019 socialprotection.org Designed by the IPC-IG Publications team: Roberto Astorino, Flávia Amaral, Priscilla Minari and Manoel Salles. Acknowledgements In 2019, we celebrated the fourth anniversary of socialprotection.org. Over the years, the platform has become a reference in the field of social protection, by supporting knowledge sharing and capacity-building, and establishing a community of practitioners around the world. These past 12 months were marked by important achievements related to the design, structure, and services provided by the platform, reflecting the demands for improvements and new features. We would like to express our most sincere gratitude to our socialprotection.org’s users, members, stakeholders and partners. In this report, the socialprotection.org team is proud to present the culmination of four years of dedicated efforts to bring together the leading content and practitioners in the field of social protection. We are thankful for the support of our main funders, the Australian Department of Foreign Affairs and Trade (DFAT) and the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH, on behalf of the German Federal Ministry of Economic Development and Cooperation (BMZ). We also appreciate the endorsement of the Social Protection Inter-Agency Cooperation Board (SPIAC-B), as well as the International Policy Centre for Inclusive Growth (IPC-IG) of the United Nations Development Programme in Brazil (UNDP Brazil), which hosts and leads the development of the platform. As a member-based collaborative platform, socialprotection.org expresses its gratitude towards its members, who are an integral part of the platform’s success and evolution. Last, but not least, our gratitude and recognition go to our wholeheartedly dedicated team—whose enthusiasm and eagerness have driven the platform’s growth and development. Annual Report 2019 ● socialprotection.org | 3 Copyright© 2019 International Policy Centre for Inclusive Growth [email protected] ■ www.ipcig.org The International Policy Centre for Inclusive Growth is jointly supported by the United Nations Development Programme and the Government of Brazil. Rights and Permissions All rights reserved. The text and data in this publication may be reproduced as long as the source is cited. Reproductions for commercial purposes are forbidden. The International Policy Centre for Inclusive Growth disseminates the findings of its work in progress to encourage the exchange of ideas about development issues. This publication is available online at www.ipcig.org and www.socialprotection.org. Introduction socialprotection.org emerged in 2015 as a response to demands from global policymakers for a platform that would gather the most comprehensive and up-to-date content on social protection, while promoting networking and exchange. Over the past four years of activities, socialprotection.org has achieved great progress in sharing knowledge and promoting capacity-building on the topic, with constantly-improving features and sustained growth in members and collaborating stakeholders. The international community came together in 2019 to celebrate the year of social protection, with the topic being addressed at leading international events, including: Together to achieve Universal Social Protection by 2030; the 57th Session of the United Nations Commission for Social Development; the 63rd Session of the United Nations Commission on the Status of Women; Asia Pacific Social Protection Week 2019; and the ILO’s 100th anniversary celebrations. The recognition of the platform as an important tool for social protection resulted in substantial growth and consolidation of its role in the field over the year. Today, we are a thriving worldwide community of almost 4,500 practitioners. Since its launch, the platform has directed access to almost 5,000 publications; organised 95 webinars and nine livestreams in cooperation with several partners; hosted eight e-courses and now hosts over 40 online communities. During its first years, the focus of the platform was in expanding our reach and growing in members, publications, and stakeholders. Following this evolution, the focus now is on improving and consolidating our features and services, while keeping our audience updated on the most relevant discussions around social protection. In 2019, we launched a new interface to facilitate user-friendly navigation, enhanced existing features, and created a Social Space to foster networking and exchange. socialprotection.org’s main objective is to become integrated into the routines of policymakers, practitioners and government officials, encouraging dialogue and providing a solid, evidence-based foundation for policy design and implementation. In this report, we present the platform’s results from September 2018 through August 2019, as well as comparisons against previous years. Future developments and potential challenges are also highlighted, considering the way forward for the platform. We hope our efforts make socialprotection.org even more meaningful in the coming years—and we look forward to keeping you on board! Annual Report 2019 ● socialprotection.org | 5 Summary Acknowledgements.......................................................................................................3 Introduction...................................................................................................................5 Social protection trends and the development agenda............................................8 Achievements and new developments ...................................................................11 2.1 Achievements................................................................................................................................................11 2.2 New developments......................................................................................................................................12 Main features and content.......................................................................................15 3.1 Members........................................................................................................................................................15 3.3 Publications...................................................................................................................................................19 3.4 Webinars........................................................................................................................................................24 3.5 Online Communities....................................................................................................................................38 3.6 Online courses..............................................................................................................................................39 3.7 Programmes.................................................................................................................................................40 3.8 Blog...................................................................................................................................................................41 3.9 Livestreams...................................................................................................................................................42 3.10 Events............................................................................................................................................................44 Communications strategy........................................................................................45 4.1 Social media.................................................................................................................................................46 4.2 Newsletter.....................................................................................................................................................48 6 | Annual Report 2019 ● socialprotection.org Outreach and engagement.......................................................................................50 5.1 Events and meetings....................................................................................................................................50 5.2 Ambassadors programme........................................................................................................................52 User satisfaction survey..........................................................................................53 6.1 Respondents’ profile and initial feedback............................................................................................54 6.2 Frequency and purpose of access.........................................................................................................55 6.3 Most popular features...............................................................................................................................56 6.4 Recent changes and socialprotection.org attributes.......................................................................57 6.5 Overall user satisfaction...........................................................................................................................58 Analytics and performance......................................................................................60 The way forward........................................................................................................62