OFFICIAL TICKETING GUIDE GC2018.COM/TICKETS SHARE THE DREAM Front cover image courtesy of Griffith University image courtesy cover Front There is nothing quite like competing on the world stage in front of your family and friends. As a proud Gold Coaster, I can’t wait to welcome you to the only city I’ve ever called home. I’m honoured to be an Official Ambassador for the Gold Coast 2018 Commonwealth Games (GC2018) and to be a part of Australia’s largest sporting event this decade. The Gold Coast is excited and ready for GC2018. Each week as I drive past the Commonwealth Games Village at Parkwood on the way to study at Griffith University, it fills me with a great sense of pride knowing that the Gold Coast is going to be showcased to the world from 4 April, 2018. With a range of affordable ticket prices on offer and free public transport for valid ticket holders on event day, spectators have no better reason than to make the most of this once-in-a-lifetime opportunity. I invite you to join me as we share the dream to showcase Queensland and Australia to the rest of the world. Cameron McEvoy, GC2018 Ambassador, dual Olympian and Commonwealth Games medallist Your chance to be part of history 11 incredible days of world class sporting competition The Gold Coast 2018 in the first large-scale multi-sport CONTENTS Commonwealth Games (GC2018) spectacle to be hosted in Australia represents a defining moment for over a decade. Transport and accommodation 6 for the Gold Coast, Queensland, For the first time in the history of a Schedule and prices 8 Australia and for the Commonwealth major multi-sport Games, there will Commonwealth Games history 10 Games. be an equal number of medal events Para Sport program 12 From 4-15 April 2018, over 6,600 for men and women across all sports. athletes and team officials from 70 Ceremonies 14 Whilst the action focuses on the nations and territories will converge Sports 16 on the Gold Coast to deliver 11 Gold Coast, events will also be unforgettable days of world class hosted in Brisbane, Cairns and Venue map 62 Townsville to ensure that the sporting competition. Queen’s Baton Relay 64 benefits and excitement of the Live, loud and Games spread far and wide. Festival 2018 65 For over a million lucky ticket Our city, our state 66 unforgettable holders, the experience will be live, GC2018 Merchandise 68 loud and unforgettable. An extravaganza of 18 Competition schedules 69 sports, including the first ever We want passionate fans in every FAQs 82 presentation of Beach Volleyball seat, so the ticketing program is at a Commonwealth Games, and inclusive, accessible and affordable Terms and conditions 84 the largest integrated para-sport to make it simple for everyone to GC2018 Sponsor Family 87 program ever, will be presented enjoy the Games. Six simple steps to witness greatness GC2018 will showcase the largest sports competition schedule in STEP TICKET REQUESTS BEGIN Commonwealth Games history. 1 Go to gc2018.com/tickets Boasting the largest medal event Take your time to consider what you want program and the most number of Midday sessions at a Commonwealth Games, Place a request for tickets up until 22 May GC2018 presents spectators with a 24 No orders will be confirmed, or payments wide variety of sports, venues and April taken, until after the ticket request phase closes experiences to choose from. (AEST) As a result, it is important to plan ahead prior to ticket requests opening on 24 April. STEP TICKET REQUESTS CLOSE Our six step graphic opposite explains the process simply and this guide 2 Ensure you have your ticket requests submitted will offer you all the information you Check your payment details are correct require to help you create the most 22 Confirm your card expiry date isn’t before memorable experience possible. May August 2017 In order to make it fair for everyone, tickets will initially be available via a Ticket Request phase. Ticket requests will be accumulated over a four-week period. No orders will be confirmed or STEP CONFIRMATION OF TICKET REQUESTS payments taken until after the Ticket AND PAYMENT Request phase closes. 3 You will receive an email prior to payments You can place a ticket request at any June being processed time during this phase. No preference Payments to be processed in late June will be given to the time of day or 2017 date a ticket request is placed. Check your account to see what tickets you have Any sessions that have more ticket requests than there is availability will have tickets awarded via a fair and equal draw by computer and will be STEP REMAINING TICKETS GO ON SALE processed randomly. Any remaining tickets will be available on Placing a ticket request does not 4 guarantee success, but it does a first-come, first-serve basis provide applicants with the best July 2017 Pay for your tickets at the time of order chance to secure tickets for the most -April 2018 in-demand sports sessions. On pages 8 and 9 of this guide you will find a breakdown of ticket prices STEP SEAT ASSIGNMENT and event schedules. You will be assigned your seats based on the FURTHER INFORMATION 5 price category, or categories, you selected We understand that there is a lot to October consider when buying tickets, so we have created a handy Frequently 2017 Asked Questions section within this guide to help you (see Page 82). Our friendly GC2018 Ticketing STEP TICKET DISTRIBUTION BEGINS Customer Service Centre staff are also available to answer your 6 Tickets will be distributed from January 2018 questions and, if required, assist in A courtesy email will be sent prior to tickets placing your request for tickets. January being distributed 2018 Phone 1300 21 2018 Keep up to date on all GC2018 news by signing up International +61 7 3404 6735 to our newsletter by visiting gc2018.com Accommodation to suit everyone visit gc2018.com/accommodation As one of Australia’s premier holiday and cottages for the ‘Glampers’. Track Cycling in Brisbane, consider destinations and a city famous for Holiday houses, bed and breakfasts, accommodation options in the Gold its thriving tourism industry, the houseboats, resorts and hostels are Coast hinterland, northern Gold Coast Gold Coast has an abundance of also possible options, while Homestay or even Brisbane. accommodation options to choose offers international visitors a true The beauty of South East Queensland from. ‘Aussie’ home-style experience with is there in a richness of fantastic places Spectators planning their GC2018 Australian families. to stay, see and experience all within experience can explore hundreds of Spectators are encouraged to tailor an 80km radius of the heart of the city different accommodation options, their accommodation to suit their – including the Gold Coast hinterland, designed to suit all tastes and budgets. Games itinerary. Spectators planning Brisbane and Northern NSW. Hotels and motels are a convenient to attend the Beach Volleyball at Event cities Townsville and Cairns also choice, while apartment Coolangatta and enjoy some of the offer unique accommodation options accommodation caters for those who Festival 2018 entertainment are urged that cater to all tastes and budgets. may want to prepare their own meals. to look at accommodation options at For more information regarding the Southern end of the Gold Coast. Happy campers will find a variety accommodation availability and of tourist parks with great tent and For those planning to attend venue proximity information visit caravan sites, along with cabins the Gymnastics at Coomera and gc2018.com/accommodation. Accessible seating All ticket fees included GC2018’s vision to deliver an inclusive Games also stretches further than the sporting arena and people with an accessible requirement Opening Ceremony from will be provided with appropriate access at all competition venues. For sports sessions, accessible seating tickets for wheelchair and ease- Adult of-access will be charged at the lowest price category within each Children's $50 $100 session. For those spectators requiring a companion (a person who is essential for assistance), a ticket will be provided at no additional cost. Closing Ceremony from GC2018 will cater for a large number of people with accessible needs. However, it is recommended to request these tickets as early as Adult possible to avoid disappointment. Children's $35 $70 6 Free public transport on event day To help make your GC2018 experience great, we want to make travel during the event as easy as possible. Free public transport will be available for ticketed spectators travelling to and from competition events on the Gold Coast and in Brisbane on the South East Queensland TransLink public transport network. In Cairns and Townsville, free travel will be available on TransLink and qconnect bus services. Spectators will be required to present a valid GC2018 ticket for the day of travel. Comprehensive travel and transport advice will be available for spectators in advance of and during GC2018 through a range of communication channels including a GC2018 visit gc2018.com/tickets journey planner, spectator travel guides and online travel information. The GC2018 journey planner will enable spectators to plan their trip ahead of time and Adult Half price Children's access all travel options available. Children’s tickets tickets for tickets ages 16 from and under from Competition Sessions Including 4 free events TRANSPORT OPTIONS 278 Spectators will be able to access competition venues and key GC2018 precincts via a range of travel options, including: Active modes such as walking and cycling GC2018 shuttle bus services from heavy rail stations and park ‘n’ ride sites 80% OVER Local bus 55% Heavy rail Gold Coast Light Rail (G:Link) Extra transport services will help ensure Closing Ceremony from people can efficiently get to where they of all of all need to be, with dedicated Games tickets tickets shuttle bus services and temporary priced $80or below priced $40or below transport interchanges to provide a seamless end-to-end journey for spectators.