2018/19 ANNUAL REPORT MTUBATUBA MUNICIPALITY MR SR NTULI – MUNICIPAL MANAGER TABLE OF CONTENTS 0. CHAPTER 1: MAYOR’S FOREWORD AND EXECUTIVE SUMMARY .......................... 1 COMPONENT A: FOREWORD BY THE MAYOR ............................................................ 1 COMPONENT B: FOREWORD BY THE MUNICIPAL MANAGER ................................... 4 1. INTRODUCTION TO MTUBATUBA MUNICIPALITY ANNUAL REPORT ................... 1 1.1.1. SPATIAL ANALYSIS ........................................................................................ 2 1.1.2. SPATIAL LOCATION WITHIN KZN ................................................................. 3 1.1.3. REGIONAL CONTEXT .................................................................................... 4 1.1.4. DEMOGRAPHIC PROFILE .............................................................................. 4 1.1.5. MTUBATUBA WARDS AND TRADITIONAL COUNCILS................................. 5 1.1.6. MUNICIPAL FUNCTION, POPULATION AND ENVIRONMENTAL OVERVIEW 6 1.1.7. ENVIRONMENTAL OVERVIEW .................................................................... 14 1.1.8. AGRICULTURAL POTENTIAL ...................................................................... 15 1.1.9. GEOLOGY AND SOILS ................................................................................. 17 1.1.10. WATER RESOURCES AND CATCHMENT ................................................... 18 1.1.11. Biodiversity And Protected Areas ................................................................... 21 1.1.12. Areas which require conservation .................................................................. 23 1.1.13. Heritage And Culture ..................................................................................... 25 1.1.14. Key environment characteristics within the municipality ................................. 26 1.1.15. SERVICE DELIVERY OVERVIEW ................................................................ 28 1.1.16. Service Delivery Achievements, Challenges and Measures Undertaken to Address Challenges ..................................................................................................... 31 1.1.17. FINANCIAL HEALTH OVERVIEW ................................................................. 35 1.1.18. ORGANISATIONAL DEVELOPMENT OVERVIEW ....................................... 36 1.1.19. AUDITOR GENERAL REPORT 2018/19 ....................................................... 46 1.1.20. a STATUTORY ANNUAL REPORT PROCESS ............................................. 46 1.1.21. The relationship and timing of the different accountability .............................. 47 1.1.22. Strategic Plans ............................................................................................... 48 1.1.23. Annual Performance Plans / SDBIPs ............................................................. 48 1.1.24. Legal requirements and guidelines ................................................................ 49 1.1.25. Legal requirements and guidelines ................................................................ 52 2. CHAPTER 2: GOVERNANCE ..................................................................................... 58 INTRODUCTION TO GOVERNANCE ............................................................................. 59 Administrative Governance Structure ......................................................................... 62 i Inter-Governmental Relations....................................................................................... 62 COMPONENT C: Public Accountability and Participation .......................................... 63 2.1.1. THE STATUS OF THE STRUCTURES ESTABLISHED AS PER IDP PROCESS PLAN ......................................................................................................... 63 2.1.2. Communication Plan/Strategy ........................................................................ 69 COMPONENT D: CORPORATE GOVERNANCE ........................................................... 72 2.1.3. Council........................................................................................................... 72 2.1.4. EXCO ............................................................................................................ 73 2.1.5. Portfolio Committees (Representatives And Functionalities) .......................... 73 2.1.6. Municipal Public Accounts Committee (MPAC) .............................................. 75 2.1.7. Internal Audit.................................................................................................. 77 2.1.8. Performance and Audit Committee ................................................................ 77 2.1.9. Risk Management Committee And Members ................................................. 79 2.1.10. ANTI-CORRUPTION AND FRAUD ................................................................ 80 2.1.11. SUPPLY CHAIN MAGAGEMENT .................................................................. 80 COUNCIL APPROVED BY-LAWS .................................................................................. 81 website ........................................................................................................................... 82 public satisfaction on municipal services ................................................................... 83 3. CHAPTER 3: SERVICE DELIVERY PERFORMANCE REPORT (PART1) .................. 85 INTRODUCTION: BASIC SERVICES ............................................................................. 86 COMPONENT A: BASIC SERVICES.............................................................................. 86 3.1.1. WATER PROVISION ..................................................................................... 86 3.1.2. WASTE WATER (SANITATION) PROVISION ............................................... 92 3.1.3. ELECTRICITY ............................................................................................... 94 3.1.4. Municipality Co-Ordination Of Its Development Activities With The Relevant Sector Departments And Service Providers ................................................................. 97 3.1.5. WASTE MANAGEMENT (THIS SECTION TO INCLUDE: REFUSE COLLECTIONS, WASTE DISPOSAL, STREET CLEANING AND RECYCLING) ........ 98 3.1.6. Solid Waste Management ............................................................................ 100 3.1.7. HOUSING .................................................................................................... 103 3.1.8. CONCLUSION: COMMENT ON THE PERFORMANCE OF THE HOUSING SERVICE OVERALL .................................................................................................. 106 3.1.9. FREE BASIC SERVICES AND INDIGENT SUPPORT ................................ 106 COMPONENT B: ROAD TRANSPORT ........................................................................ 107 3.1.10. ROADS ........................................................................................................ 107 3.1.11. TRANSPORT (INCLUDING VEHICLE LICENSING & PUBLIC BUS OPERATION) ............................................................................................................ 115 ii 3.1.12. WASTE WATER (STORMWATER DRAINAGE) .......................................... 118 COMPONENT C: PLANNING AND DEVELOPMENT .................................................. 118 3.1.13. PLANNING .................................................................................................. 118 3.1.14. LOCAL ECONOMIC DEVELOPMENT (INCLUDING TOURISM AND MARKET PLACES) ................................................................................................................... 126 COMPONENT D: COMMUNITY & SOCIAL SERVICES ............................................... 132 3.1.15. LIBRARIES; ARCHIEVES; MUSEUMS; GALLERIES; COMMUNITY FACILITIES; OTHER (THEATRES, ZOOS, ETC) ...................................................... 132 3.1.16. CHILD CARE; AGED CARE; SOCIAL PROGRAMMES .............................. 133 3.1.17. Special Programmes Unit ............................................................................ 134 COMPONENT E: ENVIRONMENTAL PROTECTION ................................................... 137 3.1.18. POLLUTION CONTROL .............................................................................. 137 3.1.19. BIO-DIVERSITY; LANDSCAPE (INCL. OPEN SPACES); AND OTHER (EG. COASTAL PROTECTION) ......................................................................................... 138 COMPONENT F: HEALTH ........................................................................................... 138 3.1.20. CLINICS ...................................................................................................... 138 3.1.21. AMBULANCE SERVICES ............................................................................ 138 3.1.22. HEALTH INSPECTION; FOOD AND ABBATOIR LICENSING AND INSPECTION; ETC .................................................................................................... 138 COMPONENT G: SECURITY AND SAFETY ................................................................ 139 3.1.23. POLICE and traffic management ............................................................... 139 3.1.24. FIRE ............................................................................................................ 139 3.1.25. OTHER (DISASTER MANAGEMENT, ANIMAL LICENCING AND CONTROL, CONTROL OF PUBLIC NUISANCES AND OTHER) ................................................. 139 COMPONENT