About this Report 03 Deepening Corporate 44 Corporate Social Responsibility 110 03 Governance Culture 07 Management Overview Message From the Chairman 04 and CEO Corporate Governance Structure 45 Economic 110 About this Report Legal Compliance 49 Environmental 111 Message From the Chairman Important Achievements and 05 Internal Audits 52 Social 112 and CEO Recognition in 2017 Risk Management 53 Important Achievements and Recognition in 2017 CSR Highlights 07 Cultivating Technology, 57 GRI Guidelines 113 CSR Highlights 04 Looking to the Future 08 Laying Foundations, Independent Limited Assurance Report 113 1 United Nations Sustainable Development Goals 58 Expanding Blueprints Laying Foundations, 08 Greenhouse Gas Inventory 114 Innovation and Research 65 01 Expanding Blueprints GRI Standards Index Comparison Table 115 2 Sustainable Values, Customer Service 68 Sturdy Models 3 Deepening Corporate About the Company 09 Governance Culture Brand Values 10 Mission Green: 72 Status of Operations 12 05 Protect the Environment 4 Cultivating Technology, Looking to the Future Circular Economies and Product Life Cycle 73 5 Mission Green: About the Cover Sustainable Values, 13 Responding to Energy and Climate Change Issues 79 Protect the Environment 02 Sturdy Models Our Operations and the Environment 81 6 Thinking Humanely, A confident young woman walks through a forest, Caring for Society looking hopefully out to the future and ready to use her Corporate Responsibility Policy and 14 talents to contribute to a sustainable future. This cover 7 Corporate Social Responsibility Commitments Thinking Humanely, 85 represents Acer in its third transformation, wherein we Management Overview Corporate Social Responsibility Governance 17 06 Caring for Society will fully unleash our core competencies to “make our Stakeholder Engagement mark,” responding to changes in the external 8 GRI Guidelines 18 Employee Care and Development 86 environment by daring to Sustainable Supply Chains 33 Health and Safety in the Workplace 97 Employing Skills to Impact Society 101 be different to innovate to be ourselves 78 CONTENTS 2017 ACER CORPORATE RESPONSIBILITY REPORT 03 ABOUT THIS REPORT About this Report Message From the Chairman and CEO Since 2008 Acer has issued annual corporate responsibility (CR) reports simultaneously Report Compilation Principles Important Achievements and in English and Chinese, disclosing information and future plans on the three aspects of corporate governance, environment, and society. Such reports enable stakeholders to Recognition in 2017 The content and framework of this report follows the Global Reporting Initiative’s GRI better understand Acer’s efforts and achievements in sustainable development are Standards; appended to this report is an index of GRI indicators and report content. CSR Highlights available at the Acer Group’s sustainability website. 1 Laying Foundations, https://www.acer-group.com/ag/en/TW/content/high-level-statement Expanding Blueprints Policies and Measures for Internal Verification and 2 Sustainable Values, External Assurance Sturdy Models Report Boundaries and Scope This report has been checked by internal department managers to verify the accuracy 3 Deepening Corporate of the information herein, and our corporate sustainability officer has reviewed the ESG Governance Culture performance and strategic goals. This report commissioned the accounting firm KPMG This report is based on the principles of consolidated financial statements with regard to Certified Public Accountants in accordance with the limited assurance standards of organizational boundaries. In scope, this report includes the Acer Group’s subsidiaries, 4 Cultivating Technology, ISAE3000 and in line with the GRI Standards Core Option. All financial data in this the Acer Foundation and the Gateway Foundation, but does not include reinvestment Looking to the Future report are annual information that has been verified by KPMG. GHG-related data have matters, and some performance is not yet fully incorporated; where there are issues of undergone assurance by SGS. Management including the CSO also participated in the 5 Mission Green: data adjustment or estimation, they will be stated in the report text. For more details on assurance process and took interviews. Protect the Environment finance and organizational information, please refer to the Acer Group’s investor 6 Thinking Humanely, Relations page (https://www.acer-group.com/ag/en/TW/content/ir-overview) and the company’s annual reports. Caring for Society 7 Corporate Social Responsibility Response and Feedback Management Overview Report Issuing Dates and Frequency If you have any questions or suggestions regarding the Acer 2017 CR Report or GRI Guidelines 8 This report, released in June 2018, disclosed the Company’s performance in key issues sustainability issues, you are welcome to contact us. of sustainable development during 2017 (January 1, 2017-December 31, 2017) ; however, for the sake of information completeness and comparability, a portion of the Acer Corporate Sustainability Office performance data disclosed dates back to before 2017 or forward into 2017. Acer Address: 10F, 88, Sec. 1, Xintai 5th Rd. Xizhi, New Taipei City 221, Taiwan issues CR reports each year, with the previous report issued in June 2017. Telephone: +886 2 2696 3131 E-mail: [email protected] Report download QR code: 78 ABOUT THIS REPORT 2017 ACER CORPORATE RESPONSIBILITY REPORT 04 MESSAGE FROM THE CHAIRMAN AND CEO About this Report Message From the Chairman and CEO As a multinational company and one of the world’s top Sustainable development is a powerful driving force behind corporate social responsibility. In 2017, we made Important Achievements and PC brands, corporate social responsibility is a key focus significant efforts to support the United Nations Sustainable Development Goals (SDGs), including affordable and Recognition in 2017 for Acer, parallel to our ongoing pursuit for innovation, clean energy, health, and sustainable production models. And as a result of our steady internal communication, we are and fully aligned with our long term mission of breaking glad to see how SDGs are gradually becoming a part of Acer’s culture. We held the first Acer CSR Awards, recognizing CSR Highlights barriers between people and technology. In 2017, our the SDG efforts of our global operations including poverty eradication, digital learning, employment for the disabled, 1 Laying Foundations, top priorities included sustainable development to marine conservation, social care, renewable energy, and more. We will continue to encourage Acer employees to care Expanding Blueprints protect our environment, corporate responsibility, and and take actions for the wellbeing of our society and environment. risk management; and we began applying the True Externally, Acer has constantly been recognized by renowned sustainability indices around the world. We have been 2 Sustainable Values, ValueNote1: methodology that measures total costs and listed on DJSI’s Emerging Markets Index and MSCI Global Sustainability Indexes for four consecutive years; and on the Sturdy Models effectiveness, and developing strategies that guard FTSE4Good Emerging Index for the second year. both commercial and social values. 3 Deepening Corporate In regards to energy and environmental protection, we have actively increased After more than 40 years since our founding Acer Governance Culture the use of green energy. We built a solar power plant with a total of four ground continues to evolve with the times. The results of our and roof-type solar power farms, generating about 3.52 million kWh of energy 4 Cultivating Technology, latest efforts indicate that we have steered our company per year. Acer’s US subsidiary also continued to participate in the US Looking to the Future onto the path of transformation with positive growth. In Environmental Protection Agency's Green Power Partnership program, with 2017, Acer’s strategy for corporate social 5 Mission Green: our office buildings using 100% green electricity that come from renewable responsibilities is aligned with the company’s three core Protect the Environment sources such as wind and solar energy. beliefs: Value Creation, Balance of Interests, and 6 Thinking Humanely, Sustainable Development, the foundations for a In the field of preventive medicine for the future, Acer has taken considerable Caring for Society forward-looking organization. steps forward in the research and development of high-performance computing used for genetic sequencing in the Cancer Moonshot Project, a 7 Corporate Social Responsibility collaboration with the US National Cancer Institute (NCI), and Taiwan’s Management Overview Academia Sinica and Chang Gung University. With the capability to shorten computational work that would have required 13 days to a mere 2.5 hours, the 8 GRI Guidelines Cancer Moon Shot Project expects to significantly shorten the program of cancer prevention and treatment that includes diagnosis and patient care. As a global citizen Acer will continue to explore new ways to fulfill our responsibilities to help society and the environment as a whole. Chairman and CEO Note1:KPMG’s True Value methodology: https://home.kpmg.com/content/dam/kpmg/pdf/2015/06/introduction-kpmg-values.pdf 78 MESSAGE FROM THE CHAIRMAN AND CEO 2017 ACER CORPORATE RESPONSIBILITY REPORT 05 IMPORTANT ACHIEVEMENTS AND RECOGNITION IN 2017 About this Report Message From the Chairman and CEO Sustainability Social Inclusion Important Achievements and MSCI ESG Leaders Indexes