Downtown Dallas Emergency Response Plan Revised: August 2019 Contents Frequently Used Numbers & Websites ........................................................................................................... 3 Downtown Dallas Emergency Response Plan ................................................................................................. 4 I. INTRODUCTION ........................................................................................................................................ 4 II. SITUATIONS AND ASSUMPTIONS ............................................................................................................. 5 SITUATIONS .............................................................................................................................................. 5 ASSUMPTIONS ......................................................................................................................................... 5 III. DIRECTION AND CONTROL ....................................................................................................................... 6 ACTIVE SHOOTER ...................................................................................................................................... 6 BOMB THREAT .......................................................................................................................................... 7 FIRE ........................................................................................................................................................... 7 FLOOD ....................................................................................................................................................... 8 HAZMAT ................................................................................................................................................... 8 MAJOR UTILITY/POWER OUTAGE ............................................................................................................ 9 SEVERE WEATHER/STORMS ..................................................................................................................... 9 TERRORISM............................................................................................................................................... 9 TORNADO ............................................................................................................................................... 10 WORKPLACE VIOLENCE .......................................................................................................................... 10 IV. TYPES OF EMERGENCY ACTIONS ........................................................................................................ 11 V. ROLE OF PROPERTY MANAGEMENT PERSONNEL .............................................................................. 13 Pre-Incident Planning ............................................................................................................................. 14 Emergency Management ....................................................................................................................... 15 VI. ROLE OF DALLAS EMERGENCY RESPONSE TEAM (DERT) ................................................................... 16 VII. ROLE OF OTHER AGENCIES AND CITY DEPARTMENTS ........................................................................ 17 Dallas Police Department (DPD)............................................................................................................. 17 Dallas Fire-Rescue .................................................................................................................................. 18 Stormwater Management, Transportation, Sanitation and Public Works ............................................ 18 Dallas Independent School District Police Department (DISDPD) ......................................................... 19 Dallas County Community College District Police Department (DCCCD PD) ......................................... 19 Appendix A – Emergency Evacuation Map ................................................................................................... 20 Appendix B – Dallas Area Rapid Transit (DART) Service .............................................................................. 21 Appendix C – Disaster/Emergency Plan – Homeless Populations ............................................................... 23 Appendix D – Hotel & Lodging Association Emergency Guide ..................................................................... 24 Appendix E – – Downtown Tunnel/Skybridge System................................................................................. 24 Acronyms ................................................................................................................................................... 248 2 Downtown Dallas Emergency Response Plan Revised: August 2019 Frequently Used Numbers & Websites Downtown Dallas, Inc. Texas Division of Emergency Management 214-744-1270 512-424-2208 – Main https://www.downtowndallas.com http://dps.texas.gov/dem/ Office of Emergency Management DPS Stranded Motorist Hotline 214-670-4275 800-525-5555 www.dallasemergencymanagement.com https://www.dps.texas.gov/director_staff/public _information/strandedmotoristhotline.htm Dallas Area Rapid Transit (DART) 214-979-1111 Texas Department of Transportation https://www.dart.org/about/contactdart.asp 800-558-9368 – Toll free https://www.txdot.gov/ DART Police 214-928-6300 – Emergencies Only Statewide Road Conditions 214-749-5900 – Non-Emergency 800-452-9292 https://www.dart.org/about/dartpolice/dartpo http://conditions.drivetexas.org/current/ licecontact.asp Oncor Dallas City Services 888-313-4747 – 24-hr. Emergency Reporting 311 http://www.oncor.com/en/pages/i-need- 214-670-3111 to.aspx https://dallascrm.force.com/public/servicet ypes Atmos Energy 886-322-8667 – 24-hr. Emergency Reporting Downtown Safety Patrol http://www.atmosenergy.com/contact/ 214-741-1151 – Dispatch http://www.downtowndallas.com FBI – Joint Terrorism Task Force 972-559-5000 Dallas Police Department https://www.fbi.gov/dallas/ 214-671-4413 – CBD Main http://www.dallaspolice.net/ Department of Homeland Security https://www.dallaspolice.net/division/central/ www.dhs.gov/index.shtm welcome U.S. Citizenship and Immigration Services Dallas Fire Department https://www.uscis.gov/about-us/find-uscis- 214-670-5466 – DFR Main office/field-offices/texas-dallas-field-office http://www.dallasfirerescue.com/ FEMA Dallas Independent School District Police 1-800-621-3362 972-925-3700 -Main www.fema.gov https://www.dallasisd.org/pd American Red Cross Dallas County Community College District 1-800-733-2767 El Centro Campus – 214-860-2000 – Main 214-678-4800 – Dallas DCCD PD – 214-378-1500 – Main http://www.redcross.org/local/north-texas.html https://www.dcccd.edu/services/police/pages/ default.aspx Dallas County Office of Homeland Security & Emergency Management 214-653-7980 – Main http://www.dallascounty.org/department/ose m/osem_intro.php 3 Downtown Dallas Emergency Response Plan Revised: August 2019 Downtown Dallas Emergency Response Plan I. INTRODUCTION "It is not if, but when." The Central Business District composes the heart of downtown Dallas, which remains the ninth largest city in the nation. Downtown Dallas has a daytime population of well over 130,000 people and is the home of one of the nation's largest convention centers. Special events hosted in the Central Business District attract over a million visitors annually. The Dallas area is the home to over 20 Fortune 500 companies are located within downtown Dallas, along with two entertainment districts, two colleges, and two high schools, several of the largest hotels in the city, and city, county, state, and federal facilities. The Central Business District also boasts a growing full-time resident population. Residents are projected to number about 10,000 by the end of 2016. Emergency planning for any critical incident is essential to ensure safety of those who work, live, and play in downtown Dallas. No matter the size of your property or organization, everyone needs to be prepared to safeguard their workforce and recover business operations in an emergency. The importance of this preparedness was highlighted on September 11, 2001, during the terrorist attacks on the World Trade Center in New York City. Nationwide, the compelling need for effective emergency preparedness and business recovery was clearly illustrated. Increased security has become viewed as an investment as opposed to an expense. Existing Public/Private Partnerships The Downtown Emergency Response Team (DERT) This team formed in April 2001 to address the components of an emergency response plan that specifically addresses the needs of the downtown Dallas stakeholder and to ensure that the stakeholders are educated on the aspects of the plan. This manual is one of the results of the team members’ commitment to mitigating any critical incident in downtown Dallas. The team meets quarterly, or as the need arises if particular security concerns warrant. Dallas Alert Website The website www.dallasalert.org is an additional means for property managers, security directors, and chief engineers to communicate issues of emergency management with the public safety sector and with each other. A fixed message window is used to communicate any information that will assist the downtown community before, during, and after a critical incident. Downtown Security Directors