CASE STUDIES Breaking Burghs battle with connectivity Established in 1929, Burgh Island Hotel is an iconic landmark, moored on its own tidal island, just off the South Coast of Devon. The eco-friendly haven boasts Kingston tennis courts, a helipad and its own ‘mermaid pool’, Bigbury attracting pleasure seekers worldwide. Challaborough Since establishment in 1929, a huge number of well- known guests visit Burgh Island Hotel for its privacy Burgh and exclusivity, two of Agatha Christie’s books were Island Bantham even written during her stay on the Island. Eisenhower Thurlestone and Churchill met there just before D-Day to allegedly agree the finishing touches to the invasion, which Plymouth ultimately brought WW2 to a close. The Challenge Due to Burgh being an Island, all services either come across, under or above the sea. Thus, presenting its unique challenges, be it transporting guests, supplies or utilities and of course communications. The lack of good communication services made the Island more remote, a challenge the owners were keen to remedy, despite the odds. To put the unique challenges into context, the hotel has a sea tractor to sustain guest transport throughout varying tides from Devon’s South Coast. Burgh Island Hotel needed internet connectivity services that were up to speed and cost effective. Unfortunately, most providers would not carry out such a complex and unique installation. However, Burgh Island’s largest shareholder’s business in London, exclusively use Voip Unlimited, and were aware of the competent track record for successfully installing communications to rural and secluded environments. Burgh Island Hotel are now able to offer High Solution speed internet free of charge to all its guests, Voip Unlimited successfully completed an over sea microwave connection, offering internet speed service no others locally can achieve. Despite along with providing their many overseas the harsh environment, the work was completed seamlessly, and the staff hassle-free connection to their family clients did not need to worry about anything but providing access for Voip and friends for the first time. By being a Voip Unlimited engineers. Unlimited customer, Burgh Island Hotel have Voip Unlimited were able to provide an end to end solution without the the ability to offer an Internet speed service need for other fitting suppliers to be involved. This now effectively allows the hotel to run much more smoothly, as communication issues are no others locally can achieve. no longer a problem. “Voip Unlimited is a current supplier to our largest shareholder’s business in London, their track record with them meant the decision to choose them as a provider was very easy. “ The project was made painless and the specialists at Voip are lovely people too. With great communication, efficiency and having a service that just works, hassle-free, “ Voip Unlimited will be doing all of our internet and wifi work as we expand our business in the future. I simply can no longer imagine being without the service, it would be like going back to the dark ages!” Duncan Gray, Managing Director, Burgh Island Hotel Limited To arrange a visit at Voip Unlimited’s HQ or to chat to the team 01202 612 000 [email protected] Registered Office: 6 Albany Park, Cabot Lane, Poole, Dorset, BH17 7BX. Registered in England No: 05225497.