Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org Other resources from ZATZ Publishing OutlookPower Magazine (at OutlookPower.com) is our general email publication covering Outlook (the email client) and Exchange (the server). Because it covers both sides, we get readers ranging from basic mail users up through enterprise IT staff. There are a few key common denominators among all our readers, the most measurable being that these folks are intense email users. DominoPower Magazine (at DominoPower.com) is our Lotus publication and is all about Lotus messaging and collaboration. It’s read by virtually all the Lotus network managers, systems engineers, developers, business partners, and key Lotus and IBM personnel. Computing Unplugged (at ComputingUnplugged.com) covers, quite literally, unplugged computing. It covers handheld computers, WiFi, GPS devices, laptops, wireless and cell phone issues, and even robotics. Like OutlookPower, coverage and readership range from general consumer coverage through enterprise solutions. Connected Photographer (at ConnectedPhotographer.com) is all about doing cool things with your photographs. We cover everything from studio technique to Photoshop plug-ins, to taking eBay and personals pictures, to cameras, gadgets, sharing, and even cameras in phones, PDAs, and more. This definitely ain’t your Daddy’s gearhead camera reviews mag! WebSpherePower Magazine (at WebSpherePower.com) provides news and information about IBM’s WebSphere initiatives, the open-source Eclipse system, and enterprise Java development. Resources for this book can be found online at EmailsGone.com. Questions and comments on Where Have All The Emails Gone? may be sent to: David Gewirtz ZATZ Publishing Email: [email protected] Web: ZATZ.com Phone: 321-722-4620 Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org Palm Bay • Florida Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org Where Have All The Emails Gone? by David Gewirtz Copyright © 2007 David Gewirtz and ZATZ Publishing, an imprint of Component Enterprises, Inc. All rights reserved worldwide. Cover design: David Gewirtz About the cover photograph: The original, un-retouched White House photograph was taken by Andrea Booher. This image is a work of a Federal Emergency Management Agency employee, taken or made during the course of an employee’s official duties. As works of the U.S. federal government, all FEMA images are in the public domain. The negative-style photo image of the White House and the image of the White House with a “deleted” stamp or mark over it are trademarks of ZATZ Publishing, an imprint of Component Enterprises, Inc and are expressly not in the public domain. The ZATZ name, the ZATZ logo, and Where Have All The Emails Gone? are trademarks and DominoPower Magazine, OutlookPower Magazine, WebSpherePower Magazine, Computing Unplugged Magazine, and Connected Photographer Magazine are service marks of ZATZ Publishing, an imprint of Component Enterprises, Inc. Lotus, Lotus Notes, and Domino are trademarks or registered trademarks of IBM. Outlook and Exchange are trademarks or registered trademarks of Microsoft Corporation. All other trademarks are owned by their respective companies. Reproduction in whole or in part in any form or medium without express written permission of Component Enterprises is prohibited. Where Have All The Emails Gone? is a publication of Component Enterprises, Inc. All items submitted to the author and/or any ZATZ publication, including but not limited to articles, tips, email messages, review items, and letters become the sole property and/or copyright of Component Enterprises, Inc. Component Enterprises reserves the right, with respect to submissions, to revise, republish, reproduce, resell, and authorize its readers to use material submitted for personal and commercial use without restriction or obligation. Information furnished in this book is believed to be accurate and reliable; however, no responsibility is assumed by the author or the publisher for inaccuracies or for the information’s use. Published by ZATZ Publishing, an imprint of Component Enterprises, Inc. PO Box 110579, Palm Bay, Florida 32911 • (321) 722-4620 • (321) 406-1001 FAX Printed in the United States of America Library of Congress Control Number: 2007937415 ISBN (10-digit): 0-945266-20-0 ISBN (13-digit): 978-0-945266-20-4 Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org AT-A-GLANCE For Secret Service, Congressional investigators, and White House staff I know you’re busy, so here’s a quick cheat-sheet: • If you take anything at all away from this book, let it be this: email in the White House needs to be fixed. It’s not just about politics. It’s about security. • For a quick understanding of the root causes and what you can do to fix them, read Chapter 11, “Understanding the root causes” and Chapter 12, “Our final recommendations.” • If you want the hairs on the back of your neck to stand up, if you want to get all freaked out, or if you’re with the Secret Service, you’ll want to read Chapter 1, “Prepare to be freaked out” and then Chapter 7, “The nightmare scenario.” • If you think this is just a rant on the George W. Bush administration, you’re mistaken and you should read Chapter 2, “A historical perspective.” • And, if you think email messages can’t just disappear, read Chapter 3, “Can email just disappear?” Of course, if you really want to understand this issue thoroughly, read the whole book. It’s a heck of a story. Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org About the free digital version of this book Through a grant of rights from ZATZ Publishing to the U.S. Strategic Perspective Institute, we are giving away free digital copies of Where Have All The Emails Gone? and How To Save Jobs to anyone who wants a copy. The grant of rights allows you to go ahead and give away digital copies as well. So if you have digital copies of Where Have All The Emails Gone? or How To Save Jobs and you want to give them to one friend or 100 friends, go ahead and do so. You can download PDF copies of the both complete books by visiting HowToSaveJobs.org and clicking the Download button. You are also welcome to post copies of the PDFs on your Web site, if you’d like, and distribute them that way. All we ask is you don’t change the content of the books and don’t sell them, but you’re welcome to distribute the digital copies of the books as far and as wide as you wish. Of course, if you prefer, printed copies of this books are available for purchase from Amazon and better bookstores everywhere. See HowToSaveJobs.org for more details. HowToSaveJobs.org Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org About the author David Gewirtz is Executive Director of the U.S. Strategic Perspective Institute and Editor-in-Chief of the ZATZ magazines. According to the Independent Computer Consultants Association, he is “one of America’s foremost email experts.” He has been described by CNN as “a leading Presidential scholar specializing in White House email.” He is the Cyberterrorism Advisor for the International Association for Counterterrorism & Security Professionals, a columnist for The Journal of Counterterrorism and Homeland Security, and a special contributor to Frontline Security Magazine. He is a member of the FBI’s InfraGard program, the security partnership between the FBI and industry. David is also a member of the U.S. Naval Institute and the National Defense Industrial Association, the leading defense industry association promoting national security. David regularly writes commentary and analysis for CNN’s Anderson Cooper 360 and has been a guest commentator for the Nieman Watchdog of the Nieman Foundation for Journalism at Harvard University. He is the author of five traditional books and nine digital books, and has written more than 700 articles about technology, competitiveness, and national security policy. David is an advisory board member for the Technical Communications and Management Certificate program at the University of California, Berkeley extension. He is also a member of the instructional faculty at the University of California, Berkeley extension. David is also a former professor of computer science, has lectured at Princeton, Berkeley, UCLA, and Stanford, has been awarded the prestigious Sigma Xi Research Award in Engineering, and was a candidate for the 2008 Pulitzer Prize in Letters. Where Have All the Emails Gone? Gifted to the public from the Make a difference at by David Gewirtz U.S. Strategic Perspective Institute HowToSaveJobs.org David is best known for his non-partisan national security analysis of the Bush White House email controversy. He is the author of the book Where Have All The Emails Gone? How Something as Seemingly Benign as White House Email Can Have Freaky National Security Consequences, which explores the controversy from a technical perspective and, according to The Intelligence Daily, is “the definitive account about the circumstances that led to the loss of administration emails.” He is also the author of The Flexible Enterprise: How to Reinvent Your Company, Unlock Your Strengths, and Prosper in a Changing World. Earlier in his career, he was an executive at Symantec Corporation.