BlackBerry Z30 Smartphone Version: 10.2 User Guide Published: 2013-09-13 SWD-20130913112550360 Contents Get started.....................................................................................................................................................6 Getting to know your device............................................................................................................................6 How To demo videos....................................................................................................................................36 Device Switch.............................................................................................................................................. 46 Display........................................................................................................................................................ 52 Search.........................................................................................................................................................55 Phone..........................................................................................................................................................57 Phone..........................................................................................................................................................57 Visual Voice Mail.......................................................................................................................................... 65 BBM Video.................................................................................................................................................. 67 Ring tones, sounds, and alerts......................................................................................................................69 View and respond to Instant Preview notifications.........................................................................................70 Lock Screen Preview notifications................................................................................................................ 71 Troubleshooting: Ring tones, sounds, and alerts........................................................................................... 72 Messages.................................................................................................................................................... 73 BlackBerry Hub........................................................................................................................................... 73 Passwords and security................................................................................................................................97 Security....................................................................................................................................................... 97 Work space and BlackBerry Balance..........................................................................................................112 BlackBerry ID............................................................................................................................................ 118 Password Keeper.......................................................................................................................................121 Media........................................................................................................................................................126 Camera..................................................................................................................................................... 126 Pictures.....................................................................................................................................................132 Music........................................................................................................................................................ 137 Videos....................................................................................................................................................... 144 BlackBerry Story Maker............................................................................................................................. 148 Media sharing............................................................................................................................................149 Maps and locations....................................................................................................................................152 Maps......................................................................................................................................................... 152 Location services....................................................................................................................................... 156 Compass................................................................................................................................................... 158 Applications and features...........................................................................................................................160 Remember................................................................................................................................................ 160 Calendar....................................................................................................................................................164 Contacts....................................................................................................................................................173 Clock.........................................................................................................................................................179 Calculator..................................................................................................................................................185 Browser.....................................................................................................................................................187 Smart Tags................................................................................................................................................ 194 Voice Control............................................................................................................................................. 197 Games.......................................................................................................................................................202 Organizing apps.........................................................................................................................................204 Documents and files.................................................................................................................................. 206 Documents To Go...................................................................................................................................... 206 File Manager..............................................................................................................................................212 Storage space and media card................................................................................................................... 216 Settings and options.................................................................................................................................. 223 Connections.............................................................................................................................................. 223 Software Updates...................................................................................................................................... 240 Language.................................................................................................................................................. 241 Keyboard and typing.................................................................................................................................. 242 Battery and power..................................................................................................................................... 248 Accessibility.............................................................................................................................................. 254 BlackBerry Link features on your device..................................................................................................... 263 Legal notice............................................................................................................................................... 266 User Guide Get started Get started Getting to know your device New in this release Introducing BlackBerry 10 OS version 10.2 BlackBerry Hub Priority View: You can change the view in the BlackBerry Hub to show the most important messages and notifications as specified in a set of prioritization rules (for example, messages from people who are attending an upcoming meeting with you). Attachment View: You can filter the view in the BlackBerry Hub to show the message attachments that you receive. Attachments that are associated with a work space account are not shown when the work space is locked. With Instant Preview notifications, you can view email, BBM messages, text messages, and more almost anywhere on your device.