Bus Service Motion Support Warwickshire County Council 30290C July 20 Final Quality Assurance Document Management Document Title Bus Service Motion Support Name of File 30290 REP Bus Service Motion Support.docx Last Revision Saved On 21/07/2020 16:18:00 Version V1 V2 V3 Final Prepared by MM/JP/JA/JG MM/JP/JA/JG/SH MM/JP/JA/JG/SH MM et al Checked by SH SW SW SW Approved by SH SH SH SW Issue Date 20/03/2020 22/04/2020 6/5/2020 21/7/2020 Copyright The contents of this document are © copyright The TAS Partnership Limited, with the exceptions set out below. Reproduction in any form, in part or in whole, is expressly forbidden without the written consent of a Director of The TAS Partnership Limited. Cartography derived from Ordnance Survey mapping is reproduced by permission of Ordnance Survey on behalf of the Controller of HMSO under licence number WL6576 and is © Crown Copyright – all rights reserved. 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Guildhall House 59-61 Guildhall Street Preston PR1 3NU Telephone: 01772 204988 [email protected] www.taspartnership.co.uk Contents Executive Summary ................................................................................ 7 1 Introduction and Objectives ............................................................ 13 1.1 Introduction .......................................................................................... 13 1.2 Objectives ............................................................................................. 13 1.3 Our Approach ........................................................................................ 14 1.4 Effects of Coronavirus on the Bus Industry ................................................ 14 2 Engagement with Operators ............................................................ 17 2.1 Introduction .......................................................................................... 17 2.2 Role of the Council ................................................................................. 17 2.3 Existing Network .................................................................................... 17 2.4 Partnerships and Ticketing ...................................................................... 18 2.5 Concessions .......................................................................................... 18 2.6 Encouraging Bus Use including Section 106 Funding ................................... 19 2.7 Vehicle Investment ................................................................................ 19 2.8 Summary .............................................................................................. 20 2.9 Feedback from Consultation Round Two .................................................... 20 3 Consultation with WCC Officers ........................................................ 23 3.1 Introduction .......................................................................................... 23 3.2 The Current Situation ............................................................................. 23 3.3 Future Requirements – Resources ............................................................ 24 3.4 Future Requirements – Infrastructure ....................................................... 24 3.5 Future Requirements – Ticketing ............................................................. 25 3.6 Summary .............................................................................................. 25 4 Stakeholder Consultation ................................................................ 27 4.1 Introduction .......................................................................................... 27 4.2 DfT Funding .......................................................................................... 27 4.3 Multi-Operator Ticketing ......................................................................... 27 4.4 Shared Resources between Authorities ..................................................... 27 ©The TAS Partnership Limited ▪ July 20 Bus Service Motion Support ▪ Contents ▪ 1 4.5 Commonwealth Games ........................................................................... 28 4.6 Gaps in the Current Bus Network ............................................................. 28 4.7 Serving New Developments ..................................................................... 29 4.8 Car Parking ........................................................................................... 29 4.9 Other Comments ................................................................................... 30 4.10 Summary ........................................................................................... 30 5 Initiatives to Encourage Bus Use ...................................................... 31 5.1 Introduction .......................................................................................... 31 5.2 Lower or Simpler Fares ........................................................................... 31 5.3 Multi-Operator Ticketing ......................................................................... 32 5.4 Higher Quality Vehicles ........................................................................... 33 5.5 Branding and Marketing .......................................................................... 33 5.6 Simplified Network or Higher Frequency Services ....................................... 36 5.7 Bus Priority ........................................................................................... 36 5.8 Increasing the Cost of Motoring ............................................................... 41 5.9 Case Study – Brighton ............................................................................ 42 5.10 Case Study – Harrogate ....................................................................... 44 5.11 Case Study – Nottingham City Transport ................................................ 44 5.12 Summary ........................................................................................... 45 6 Analysis of the Concessionary Travel Market ..................................... 47 6.1 Introduction .......................................................................................... 47 6.2 Analysis of 2018/19 Data ........................................................................ 48 6.3 Options for Development ........................................................................ 50 6.4 Concessionary Scheme Recommendations ................................................ 51 7 Gaps in the Network ...................................................................... 53 7.1 Introduction .......................................................................................... 53 7.2 Locations .............................................................................................. 53 7.3 Links to Railway Stations ........................................................................ 55 7.4 Park and Ride ........................................................................................ 56 7.5 Access to Hospitals ................................................................................ 58 7.6 Community Transport ............................................................................. 59 7.7 Summary .............................................................................................. 61 ©The TAS Partnership Limited ▪ July 20 Bus Service Motion Support ▪ Contents ▪ 2 8 Information Provision ..................................................................... 63 8.1 Introduction .......................................................................................... 63 8.2 Current Online Provision for Warwickshire ................................................. 63 8.3 Journey Planner Comparison ................................................................... 67 8.4 Current Physical Provision in Warwickshire ................................................ 72 8.5 Best Practice Examples – Online .............................................................. 76 8.6 Best Practice Examples – Physical Information .......................................... 77 8.7 Summary .............................................................................................