Ethics & Integrity Standards Conduct Confidentiality Values Gifts Attitude Reinvestment Accountability Referrals Privacy Customer Etiquette Respect Helping Ethics & Integrity Patient Centered Reinvestment Compliance Purpose Confidentiality Standards of Values Attitude Conduct Communication Privacy Customer Etiquette Respect Helping Ethics & Integrity Patient Centered Reinvestment Serving COMPLIANCE the Community Ethics & Integrity Purpose Confidentiality Values Privacy Customer Etiquette Ethics & Integrity Ethics & Integrity Standards Conduct Standards Conduct TABLE OF CONTENTS ConfidentialityPresident’s Letter...................................................... 3 Confidentiality Compliance Standards Values Gifts Attitudeof Conduct - Values Gifts Attitude Purpose ............. ..........................................................4 ReinvestmentGovernmental and Reinvestment Tax Exempt Entity.............................................. ......5 AccountabilityCompliance Hotline............................................... ..5 Dear Employees and Volunteers: Accountability Documentation and Record Retention............ 5 Lee Health’s mission is to be a trusted partner, empowering healthier Referrals lives through care and compassion. A key component of our mission is Referrals Billing and Claims................................................. ....6 trust, and as such, Lee Health is committed to conducting our business in Privacy CustomerVendor Selection and Use........ ............................6 accordance with all applicable laws and regulations. In recognitionPrivacy of these Customer responsibilities, we have created our Compliance Standards of Conduct as Gifts and Items of Value.........................................7 part of our business philosophy. Etiquette RespectBribes, Kickbacks, and Referrals......................... 7 Etiquette Respect Solicitation and The Compliance Standards of Conduct summarize the virtues and principles Helping EthicsDistribution & in the Workplace.............................8 that guide our actions in providing outstanding patient care.Helping It helps us set Ethics & priorities and improve quality and outcomes in our daily work. It also serves Conflicts of Interest................................................. 8 as a reference guide to assist you in performing your job responsibilities. Integrity PatientContractor Integrity........................................ .........9 Most importantly, it acts as a bridge to the ExceptionalLeeIntegrity Promise, We Patient promise to listen and communicate effectively, embrace empathy, act with Physicians’ Compliance Requirements........... .9 compassion and continually improve care – creating a safe, comforting and Centered ReinvestmentIneligible Entities and Individuals.......................9 healing environment for our patients, their familiesCentered and each other. If you Reinvestment encounter any situation you believe may violate the provisions outlined in our Comply With Copyright Laws............................10 Purpose Confidentiality Compliance Standards of Conduct, or if you Purposehave any questions or concerns, Confidentiality Safe Work Environment.......................................10 please consult your supervisor or the Lee Health Compliance Department at (239) 343-6432. You may also call the Compliance Hotline at (877) 807- Values AttitudeHIPAA - Privacy and Security.............................10 Values Attitude 5647. Be assured that you are protected against retribution or retaliation Avoid Anti-Competitive Activity........................ 11 of any kind for asking questions or raising concerns about our Compliance CommunicationGovernment and Media Inquiries...................... 11 Standards of Conduct, or for reporting possible improper conduct.Communication Protection and Your conduct is a reflection on you and our health system. Your cooperation Privacy CustomerProper Use of Company Assets.........................12 Privacy Customer in following our Compliance Standards of Conduct is crucial to the delivery Protection from Reprisal..................................... 12 of safe, high quality, patient-centered care, and the fulfillment of our mission, Etiquette Respect vision, and values. Every member of our team plays a criticalEtiquette role in bringing Respect Helping Summary ................................................................... 12 these powerful words to life. Helping Compliance Hotline Thank you for your commitment to being caring people, inspiring health. 1-877-807-5647 Ethics & Integrity Yours in Health, Ethics & Integrity Compliance Office Patient Centered 239-343-6432 Patient Centered Reinvestment Serving Larry Antonucci, M.D. Reinvestment Serving the Community President/CEO, Lee Health the Community Ethics &2 Integrity Ethics & Integrity3 Purpose Confidentiality Purpose Confidentiality Ethics & Integrity Ethics & Integrity Standards Conduct Standards Conduct TABLE OF CONTENTS ConfidentialityPresident’s Letter...................................................... 3 Confidentiality Compliance Standards Values Gifts Attitudeof Conduct - Values Gifts Attitude Purpose ............. ..........................................................4 ReinvestmentGovernmental and Reinvestment Tax Exempt Entity.............................................. ......5 AccountabilityCompliance Hotline............................................... ..5 Dear Employees and Volunteers: Accountability Documentation and Record Retention............ 5 Lee Health’s mission is to be a trusted partner, empowering healthier Referrals lives through care and compassion. A key component of our mission is Referrals Billing and Claims................................................. ....6 trust, and as such, Lee Health is committed to conducting our business in Privacy CustomerVendor Selection and Use........ ............................6 accordance with all applicable laws and regulations. In recognitionPrivacy of these Customer responsibilities, we have created our Compliance Standards of Conduct as Gifts and Items of Value.........................................7 part of our business philosophy. Etiquette RespectBribes, Kickbacks, and Referrals......................... 7 Etiquette Respect Solicitation and The Compliance Standards of Conduct summarize the virtues and principles Helping EthicsDistribution & in the Workplace.............................8 that guide our actions in providing outstanding patient care.Helping It helps us set Ethics & priorities and improve quality and outcomes in our daily work. It also serves Conflicts of Interest................................................. 8 as a reference guide to assist you in performing your job responsibilities. Integrity PatientContractor Integrity........................................ .........9 Most importantly, it acts as a bridge to the ExceptionalLeeIntegrity Promise, We Patient promise to listen and communicate effectively, embrace empathy, act with Physicians’ Compliance Requirements........... .9 compassion and continually improve care – creating a safe, comforting and Centered ReinvestmentIneligible Entities and Individuals.......................9 healing environment for our patients, their familiesCentered and each other. If you Reinvestment encounter any situation you believe may violate the provisions outlined in our Comply With Copyright Laws............................10 Purpose Confidentiality Compliance Standards of Conduct, or if you Purposehave any questions or concerns, Confidentiality Safe Work Environment.......................................10 please consult your supervisor or the Lee Health Compliance Department at (239) 343-6432. You may also call the Compliance Hotline at (877) 807- Values AttitudeHIPAA - Privacy and Security.............................10 Values Attitude 5647. Be assured that you are protected against retribution or retaliation Avoid Anti-Competitive Activity........................ 11 of any kind for asking questions or raising concerns about our Compliance CommunicationGovernment and Media Inquiries...................... 11 Standards of Conduct, or for reporting possible improper conduct.Communication Protection and Your conduct is a reflection on you and our health system. Your cooperation Privacy CustomerProper Use of Company Assets.........................12 Privacy Customer in following our Compliance Standards of Conduct is crucial to the delivery Protection from Reprisal..................................... 12 of safe, high quality, patient-centered care, and the fulfillment of our mission, Etiquette Respect vision, and values. Every member of our team plays a criticalEtiquette role in bringing Respect Helping Summary ................................................................... 12 these powerful words to life. Helping Compliance Hotline Thank you for your commitment to being caring people, inspiring health. 1-877-807-5647 Ethics & Integrity Yours in Health, Ethics & Integrity Compliance Office Patient Centered 239-343-6432 Patient Centered Reinvestment Serving Larry Antonucci, M.D. Reinvestment Serving the Community President/CEO, Lee Health the Community Ethics &2 Integrity Ethics & Integrity3 Purpose Confidentiality Purpose Confidentiality Ethics & Integrity Ethics & Integrity Standards Conduct Standards Conduct ConfidentialityCOMPLIANCE STANDARDS OF CONDUCT – PURPOSE GOVERNMENTAL ENTITY Confidentiality The Compliance Standards of Conduct provide guidance to Lee Health is a special district created