CITY OF KINGSTON PUBLIC TOILET STRATEGY June 2016 PROJECT CONTROL STATUS VERSION CHECKED PM CHECKED PD DATE RELEASED Draft Public Toilet Strategy 1 BH MS 4/03/16 Draft Public Toilet Strategy 2 BH MS 24/03/16 Final Public Toilet Strategy 3 BH MS 31/05/16 Final Public Toilet Strategy 4 BH MS 20/06/16 CONTENTS EXECUTIVE SUMMARY v Structure vi THE STRATEGY 1 Strategy Components 2 General Principles 3 Action Plan 4 Replacing or Refurbishing an Existing Toilet 8 New Toilets in Activity Centre, Public Open Space or 10 Foreshore Areas Removing an Existing Toilet 12 Siting & Design Principles 14 Other Considerations 15 Actions 18 BACKGROUND AND CONTEXT 19 Overview 20 Existing Conditions 22 Toilet Typologies 26 Strategic Context Review 28 Consultation Snapshot 32 What We’ve Heard 33 Barriers to Public Toilet Usage 42 Accommodating Demand 46 APPENDICES 50 Appendix A List of Attendees at Workshops 51 Appendix B Public Toilet Inventory 52 Appendix C Hierarchy of Activity Centres & Public 55 Open Space in Kingston Appendix D Matrix A: Replacing or Refurbishing an 56 Existing Toilet Appendix E Matrix B: New Toilet 57 Appendix F Matrix C: Removing an Exisitng Toilet 58 Appendix G Detailed Survey Results 59 “The Kingston Public Toilet Strategy sets out a 10 year action plan to replace, refurbish, remove or install new public toilets in Kingston”. iv EXECUTIVE SUMMARY The Kingston Public Toilet Safety Strategy sets out a framework The safety of the community will be prioritised over other decision making for the provision of public considerations including location and toilets within the municipality convenience, particularly in locations where there is a demonstrated need for over the next 10 years. surveillance. The Strategy sets out a 10 year action plan that establishes priority public toilet Inclusive access provision in Kingston. It also establishes Public toilets will be of high quality and guiding principles and key directions that accessible to all users. Council will strive to prioritise the replacement, refurbishment achieve DDA compliance across all facilities and removal of existing public toilets and and toilet types over time. the provision of new facilities in Major Activity Centres and large parks and foreshore areas. Cleanliness Public toilets will be regularly cleaned This Strategy has been prepared in and maintained to ensure Council’s public consultation with a wide range of public toilet infrastructure meets the needs of the and private stakeholders including user community and expectation at all times. groups, cleaning and maintenance Sites identified as high use facilities will be contractors and Council staff. cleaned and maintained more frequently Public toilets are an important community than others. asset and their provision, maintenance and operation will continue to be carefully Siting & Design monitored by Council to ensure the The replacement, refurbishment or addition following objectives are met. of a new public toilet facility will meet the design and siting principles outlined in this Provision strategy. The provision of public toilets will be prioritised on Council owned and managed Investment Priority & Community Benefit land. Opportunities to explore agreements The frequency of use will inform the context with private landowners could be explored of investment and priority. Public need will in the future subject to achieving net always be considered in conjunction with community benefit. the reasonable expectation of facilities, practicalities of provision, and expenditure. v STRUCTURE THE DOCUMENTS The Background and Context establishes the scope of works and the methodology behind The Kingston Public Toilet Strategy is the Strategy. It reviews relevant background structured in three parts: documents and assess future demand scenarios. The Strategy outlines the suite of tools which will assist Council in its decision making The Appendices provide more detailed process for public toilet provision. background information related to the Strategy. + + GLOSSARY Below is a list of acronyms and commonly used terms: ACRONYM USED MEANING BCA Building Code of Australia CPTED Crime Prevention Through Environmental Design DDA Disability Discrimination Act ESD Ecologically Sustainable Design NIMBY Not In My Back Yard TERMS USED MEANING Changing Places Toilet Public toilet facilities that cater for the severely disabled or handicapped. These facilities incorporate full sized change tables tracking hoist systems, large circulation spaces and centrally placed toilet with room for carers. Public Toilet A facility which contains one or more rooms/cubicles which is available for use by the public. The facility may be mechanised or automated and consist of stand-alone, service-hosted and privately provided facilities. A public toilet is usually located on Council owned and managed land. vi THE STRATEGY 1 The Strategy STRATEGY COMPONENTS General Principles The General Principles set the key values that underpin the provision of public toilets in Kingston which include: › Provision › Safety › Inclusive access › Cleanliness › Siting & Design › Investment priority & community benefit Use when considering the replacement, refurbishment, removal or installation of any toilet in Kingston. Action Plan Sets out the 10 year plan which guides the delivery of public toilets in Kingston. Includes a strategy map that shows the priority locations and the spatial elements of the strategy. Key Directions Outlines a number of key strategic directions for the replacement, refurbishment or removal of an existing public toilet and the installation of new toilets in activity centres or public open space. These should be considered where there is a demonstrated community need for a new facility (or upgrade) that is not identified as a priority in the action plan. Siting & Design Principles Sets out a range of siting & design objectives which should be considered when installing new toilets or upgrading existing facilities. 2 The Strategy GENERAL PRINCIPLES PROVISION The provision of public toilets will be prioritised on Council owned and managed land. Opportunities to explore agreements with private enterprise could be explored in the future subject to achieving net community benefit. SAFETY The safety of the community will be prioritised over other decision making considerations including location and convenience, particularly in locations where there is a demonstrated need for surveillance. INCLUSIVE Public toilets will be of high quality and accessible to all users. Council will strive to achieve DDA compliance across all facilities ACCESS and toilet types over time. CLEANLINESS Public toilets will be regularly cleaned and maintained to ensure Council’s public toilet infrastructure meets the needs of the community and expectation at all times. High use facilities will be cleaned and maintained more frequently than others. SITING & The replacement, refurbishment or addition of a new public toilet facility will meet the design and siting principles outlined in DESIGN this strategy. INVESTMENT The frequency of use will inform the context of investment and priority. Public need will always be considered in conjunction PRIORITY & with the reasonable expectation of facilities, practicalities of COMMUNITY provision and expenditure. BENEFIT 3 The Strategy ACTION PLAN PRIORITY TOILETS STRATEGY MAP This strategy sets out an action plan which The Strategy Map shows the existing guides the delivery of public toilets in Kingston public toilets in Kingston and the location over the next 10 years. of proposed facilities. It also shows the hierarchy of open space, activity centres and The following pages outline the priority 400m/1,000m walking distance catchments locations for new or upgraded toilet facilities from existing public toilets. and the year of expected delivery. In some instances, the provision of toilets outlined in The mapping of these spatial elements assists the Action Plan is subject to the availability of Council in determining the distribution of water, sewer and electrical services in the area existing and future proposed facilities. It also such as the Mavis Hutter Reserve and along assists in determining the spatial proximity of Edithvale Road. existing and proposed facilities with regard to major attractors (i.e. the foreshore, large parks In total fourteen public toilet facilities are and activity centres). proposed for either construction or upgrade. The inclusion of 400m and 1,000m In situations where there is a demonstrated catchments illustrate the areas which are not community need for an additional toilet within accessible walking distances from a facility (or upgrade) that is not outlined in the public toilet. In many circumstances, these action plan, a set of key directions and siting & areas comprise established residential land, design principles have been developed. These green wedge land or industrial precincts should be taken into account when assessing which do not provide demand for public toilet the need for additional toilet provision in provision. Kingston. These measurements are often used as If an additional public toilet can be justified, strategic planning tools to determine walking meets the majority of strategic directions and catchments and appear in other municipal Siting & Design principles, it should then be public toilet strategies and strategic planning prioritised with reference to the following plans. 400m is approximately equivalent to a priority levels outlined in Figure 1. In addition 5 minute