Mike Howard IT Works Computer Solutions 10/17/2017 About Me - IT Consultant since 2004, specializing in Macs in Small-Medium Business - Work closely with the Apple as member of Apple Consultants Network - Started IT Works Computer Solutions in 2013 3 Core Benefits of Apple Hardware Devices Software & Features Ecosystem Software & Features Mobile Devices Desktop & Notebook Computers iOS macOS iOS iOS Features • Good built-in apps • App Store • Integrations • iCloud • Music • iBooks iOS - App Store • 2.2 million+ apps • Secure - Apps verified • Health Apps • Kindle Books • Dropbox • Google Chrome • Instagram • Pandora Radio • Microsoft Office iOS - Integrations • Google • Facebook • Twitter • Yahoo • AOL • Exchange • Cable Providers iOS - FaceTime iOS 11 - What’s New? • New Control Center,one screen • Drag and Drop • Files App,browse files on device and in Apps • Dock for iPad • Augmented Reality support • Keyboard modifications • Security,security,security! macOS macOS Features • Good built-in applications • Siri • App Store • Creative Apps • iWork Productivity Apps • Integrations • Major Software Titles • iCloud • Windows • Easy to back up your data macOS - Built-In Apps • Safari • Mail • Photos • Maps • FaceTime • Contacts / Calendars / Reminders • iTunes • iBooks macOS - App Store • Secure • ~30,000 Apps • Simple macOS - Creative Apps Photos iMovie GarageBand macOS - iWork Apps Pages - Word Processor Keynote - Presentations Numbers - Spreadsheets macOS - Integrations • Google • Facebook • Twitter • Linkedin • Exchange • AOL macOS - Professional Apps • Office • Adobe Photoshop / CC • Dropbox • Skype • Chrome / Firefox macOS - Windows / Boot Camp • Boot Camp - Restart Mac into Windows • VMWare Fusion / Parallels - Run Windows on your Mac macOS - Backup • Time Machine • Easy to setup • Backs up every hour • Easy to restore macOS 10.13 - What’s New? • “Refinement” release, like Snow Leopard, Mountain Lion, El Capitan • Better Photos App • Better Safari (faster, stops autoplaying videos,reduces tracking) • VR support • New Video and Photo compression • New File System (snapshots, automatic encryption, instant copies • Security,security,security! Apple Ecosystem • iCloud • App/M usic Store • Airplay/Airprint • HomeKit / Health / CarPlay • FaceTime / iMessage iCloud • iCloud Drive • Documents/Desktop Files • iCloud Photo Library • Calendar/Contacts/Notes • Reminders • Passwords (Keychain) iCloud Photo Library Shared Purchases Apps Music Books “Kits” HealthKit HomeKit CarPlay Health HomeKit HomeKit Wake Up CarPlay Voice Touch Knobs & Controls Apple Pay • Secure payment method • Never exchange CC number • In Stores with iPhone or Apple Watch • On the web • In Apps Apple Devices Mobile Devices Computers Other Devices Mobile Devices - iPhone • iPhone X - 5.8”Screen • iPhone 8 Plus - 5.5”Screen • iPhone 8 - 4.7”Screen • iPhone SE - 4”Screen • Now Water/Dust resistant • Wireless charging Mobile Devices - iPhone X • Full screen display • Removed Home Button, now swipe • Face ID unlock • OLED Screen • Animoji Mobile Devices - iPad • iPad - 9.7”Screen • iPad Mini 4 - 7.9”Screen • 10-hour battery life Mobile Devices - iPad Pro • iPad Pro 12.9” • iPad Pro 9.7” • Apple Pencil • Incredible screen color accuracy Storage - Hard Drive vs SSD/Flash Hard Drive SSD / Flash 75-210 MB/sec 500-3100 MB/sec 4.8-8.8 ms latency 0.1-0.8 ms latency $/GB $$$/GB Storage - Apple Fusion Drive Best of both worlds Fast storage for often used files / OS Slow storage for seldom used files Computers - Macbook (Pro/Air) MacBook MacBook Pro MacBook Air Computers - Macbook Pro Computers - Macbook Pro Computers - iMac Computers - Mac Mini Computers - (i)Mac Pro Apple Watch Apple Watch Notifications Fitness Maps Apple Pay Apple TV • TV • Movies • Music • Apps • 4K The“Cloud” • Provides a service • Syncing • Storage • Backup • Almost anything • Always available • Professionally maintained • Better security • Bigger target? The“Cloud” The“Cloud” The“Cloud” Apple’s“Cloud” Apple ID (email address) Boring/Fu iCloud iTunes Bnusiness Stuff Photos Notes iOS Backup MDM Mobile Only TV DEP VPP iCloud Drive Movies Files Developer Music Contacts Much More! App Store Find My iPhone iBooks Lock/Erase/Ping Lost Device Apps App Updates 111 AT&T · 12 :42 PM 111 AT&T 12 :43 PM ( Apple ID iCloud ( Accounts IT Works iCloud 11.7 GB of 50 GB Used GMAIL • Backup • Docs Account [email protected] > Manage Storage > Mail APPS USING ICLOUD Contacts Photos Off > 1 Mail .. .·•.·... Calendars Contacts Notes ...·•·. Calendars Delete Account ·• - Reminders Notes Safari E) News Home iCloud - Setup & Troubleshooting • How to fix? Log out of iCloud and log back in. Maybe throw a reset in between. • On Mac - Apple Menu (top left) -> System Preferences -> iCloud -> Sign Out • On iOS - Settings -> iCloud -> scroll to bottom -> Sign Out • Make sure Services are turned on. • In iCloud, make sure the slider you want is turned on • Don’t have an iCloud Apple ID? • Link to create one from iCloud Settings/System Preferences • On web - https://appleid.apple.com/account • When signing in to new device • Can’t log in? Go to www.icloud.com and test / reset pw / unlock • “Out of storage” - What is out of storage? Your iPhone or iCloud? Security - 2 Step/Factor Apple Store - Tucson Apple Store - Services Free Free $500/yr Apple Store - Business Team 520-209-7443 [email protected] • Weekly Training Workshops • Special Events - professional development • Briefing Consultations for business efficiency • Business Loyalty Pricing - new purchases Apple Store - Information Address 2905 East Skyline Drive Tucson, AZ 85718 (520) 209-7440 Hours Mon - Wed: 10:00 a.m. - 7:00 p.m. Thu - Sat: 10:00 a.m. - 8:00 p.m. Sun: 11:00 a.m. - 6:00 p.m. Apple Store - Online Apple Store app apple.com Mike Howard - IT Works • Business • Consulting • Networking • Servers • Backup Strategies • Proactive Monitoring & Maintenance • Email and Collaboration • Mixed Mac and PC Environments • iPad/iPhone Deployments & Management • On-site and Remote Support.