THOUGHT LEADERSHIP ANNUAL REPORT 2015–2016 CONTENTS OVERVIEW MISSION, VISION, VALUES 1 ABOUT BREASTSCREEN VICTORIA 2 SCREENING, READING AND ASSESSMENT LOCATIONS 3 CHAIR AND CHIEF EXECUTIVE OFFICER’S REPORT 4 2015–2016 AT A GLANCE 6 ACHIEVEMENTS STRATEGIC PLAN 2014–2018 8 INCREASING PARTICIPATION 9 RESEARCH 13 CLIENT–CENTRIC CARE 14 IMPROVING OUR QUALITY 16 IMPROVING BUSINESS SUSTAINABILITY 18 WORKFORCE DEVELOPMENT 22 RELATIONSHIPS 24 OUR PEOPLE ORGANISATIONAL STRUCTURE 26 BREASTSCREEN COORDINATION UNIT 27 NINA AND MARJORIE – OUR MOBILE SCREENING SERVICES 28 WOMEN WHO MADE A DIFFERENCE 29 SCREENING, READING AND ASSESSMENT SERVICES 30 SCREENING AND ASSESSMENT PATHWAY 2015 35 GOVERNANCE BOARD OF MANAGEMENT 36 OUR EXECUTIVE TEAM 38 COMMITTEES AND ORGANISATIONAL INFORMATION 39 APPENDIX STATISTICAL REPORT 2015 40 BreastScreen Victoria gratefully acknowledges the support of: Australian Government Department of Health and the Department of Health and Human Services, Victoria MISSION, VISION, VALUES OUR MISSION We will assist women to make informed decisions about their approach to the early detection of breast cancer and target our breast mammography services to Victorian women aged 50–74. OUR VISION BreastScreen Victoria will be both a world class cancer screening provider that saves lives and a trusted source of information on breast cancer. OUR VALUES Client focus – Women’s health is our primary focus Quality – We pursue excellence Partnerships – We work with our partners to achieve our mission Flexibility – We are innovative and creative Efficiency – We make best use of resources Transparency – We are forthright and accountable BreastScreen Victoria Annual Report 2015–2016 1 ABOUT BREASTSCREEN VICTORIA MILDURA ROBINVALE BreastScreen Victoria is part of a national WHO WE ARE MURRAY VALLEY breast cancer screening program inviting BreastScreen Victoria is made up screening clinics, regional reading women aged 50–74 to have free breast and assessment services and a central coordination unit: SWAN HILL screens every two years. BreastScreen The BreastScreen Victoria Coordination Unit is an Victoria aims to reduce deaths from independently incorporated association that: administers KERANG breast cancer through early detection funding for the Screening, Reading and Assessment Services, BIRCHIP of the disease. manages the centralised information and appointment service, coordinates the Mobile Screening Service (MSS), ECHUCA YARRAWONGA CORRYONG manages client information, coordinates statewide WARRACKNABEAL TALLANGATTA communications and recruitment, monitors service provision WANGARATTA BEECHWORTH About 3,800 women are diagnosed with breast cancer each and coordinates quality improvement and special projects. MYRTLEFORD year, making it the most common cancer affecting women in HORSHAM BENDIGO RUMBALARA 41 permanent screening clinics are located across Victoria. SHEPPARTON MT BEAUTY Victoria. BreastScreen Victoria is an accredited part of MARYBOROUGH MANSFIELD BreastScreen Australia, and is jointly funded by the Victorian SEYMOUR 26 sites are visited every two years by the MSS including two OMEO and Commonwealth Governments. ALEXANDRA Aboriginal Cooperatives. BROADFORD From 1 July 2014, the Australian Government expanded Eight regional Reading and Assessment Services. These BreastScreen Australia’s target age range by five years, from BALLARAT services read images from multiple sites in their catchment MALLACOOTA women 50–69 years of age to women 50–74 years of age. area, including the MSS. Screening, Reading and Assessment HAMILTON MELBOURNE ORBOST Services provide all clinical services from the initial breast BAIRNSDALE WARRAGUL screen to any further procedures required to the point SALE GEELONG TRARALGON BREASTSCREEN VICTORIA of diagnosis. PORTLAND WARRNAMBOOL SAVES LIVES BreastScreen Victoria is proud to have developed strong LEONGATHA relationships with both the public and private health service WONTHAGGI YARRAM The BreastScreen Australia Evaluation Report June 2009 concluded providers who manage the daily operation of the Screening, FOSTER that, at the national participation rate of 56%, the Program has Reading and Assessment Services. been successful in reducing mortality from breast cancer for women aged 50–69 years by approximately 21–28%. BREASTSCREEN VICTORIA TIMELINE BROADMEADOWS EPPING 1987 1995 2011 SUNBURY GREENSBOROUGH A small breast cancer screening service Bendigo Service opens. Appointments available online. HEIDELBERG begins at Essendon Hospital, one of ten Service Model Renewal (SMR) project ESSENDON 1997 LILYDALE pilot sites for the national evaluation of begins. MAROONDAH mammography screening. All services accredited. SMS reminders used for first time. PARKVILLE ST VINCENT'S MONT ALBERT 1990 1998 FOOTSCRAY CARLTON 2012 SUNSHINE CAMBERWELL BORONIA The Australian Health Ministers’ Conference Awarded inaugural Victorian Public Health ROSE CLINIC (DAVID JONES) GLEN WAVERLEY $1.5 million media campaign commences. ELSTERNWICK endorses the establishment of a national Award for Excellence in Service Delivery. New BreastScreen Victoria website EAST BENTLEIGH screening program for the early detection 2001 of breast cancer. launched. MELTON MOORABBIN Radiographer Training Centre opens. 1991 2013 WERRIBEE 2004 First meeting of the Board of Management. Completion of DMP and SMR projects. DANDENONG Second Mobile Screening Service added. 1992 Electronic Records Management project BERWICK 2005 begins. Coordination Unit established. North CRANBOURNE Western BreastScreen joins the Program. $3.9 million funding for pilot Digital Target age range extended to 50–74. Mammography Project (DMP). New client 2014 FRANKSTON 1993 information management system ‘Gecko’. Screening begins in February. Monash, 70-74 age invitations commenced. Maroondah, Geelong and St. Vincent’s 2009 Launch of BreastScreen Victoria online Services open. State and Commonwealth Government newsroom. 1994 provide $42m in funding for a 3-year DMP. 2015 ROSEBUD Grampians, Gippsland and Mobile 2010 Screening target exceeded and a record Screening Services open. The Rose Clinic at David Jones opens. number of women screened. 2 BreastScreen Victoria Annual Report 2015–2016 SCREENING, READING AND MILDURA ASSESSMENT LOCATIONS ROBINVALE MURRAY VALLEY SWAN HILL KERANG BIRCHIP ECHUCA YARRAWONGA CORRYONG WARRACKNABEAL TALLANGATTA WANGARATTA BEECHWORTH MYRTLEFORD HORSHAM BENDIGO RUMBALARA SHEPPARTON MT BEAUTY MANSFIELD MARYBOROUGH SEYMOUR ALEXANDRA OMEO BROADFORD BALLARAT MALLACOOTA HAMILTON ORBOST MELBOURNE BAIRNSDALE WARRAGUL SALE GEELONG TRARALGON PORTLAND WARRNAMBOOL LEONGATHA WONTHAGGI YARRAM FOSTER BROADMEADOWS EPPING SUNBURY GREENSBOROUGH The maps show HEIDELBERG the location of ESSENDON LILYDALE BreastScreen Victoria MAROONDAH PARKVILLE ST VINCENT'S MONT ALBERT services throughout FOOTSCRAY CARLTON metropolitan SUNSHINE CAMBERWELL BORONIA ROSE CLINIC (DAVID JONES) ELSTERNWICK GLEN WAVERLEY Melbourne and EAST BENTLEIGH regional Victoria. MELTON MOORABBIN SCREENING CLINIC WERRIBEE DANDENONG READING AND ASSESSMENT SERVICE BERWICK MOBILE SCREENING SERVICE CRANBOURNE ABORIGINAL COOPERATIVE FRANKSTON BreastScreen Coordination Unit (Carlton) ROSEBUD BreastScreen Victoria Annual Report 2015–2016 3 CHAIR AND CHIEF EXECUTIVE OFFICER’S REPORT THOUGHT LEADERSHIP Exceeding our performance targets and screening a record number Finding innovative ways to increase the participation of traditionally of women are certainly proud achievements for BreastScreen under-screened groups has been a high priority for the Program, as Victoria in 2015-16 but of equal importance is our ability to these women are more likely to have later stage cancer diagnosis be thought leaders in the field. Saving lives through the early and therefore poorer outcomes. Opening dialogue directly with detection of breast cancer is a goal that requires a commitment under-screened groups and forming partnerships with service to continually reflect upon the way we deliver our service. With providers is the way forward. The Ophelia Project run in partnership a screening cohort and an operating environment that continues with BreastScreen Victoria, Deakin University and the Department to change, we need to be open and ready to implement new of Health and Human Services commenced work this year with approaches which are both effective and sustainable. We must the intention of increasing the participation of Italian, Arabic and engage with new ideas – demonstrating not only a commitment Aboriginal and Torres Strait Islander women in the north-west to innovative thought but also to developing a set of best practices region. We look forward to the findings of this major project and which turn these ideas into reality. A strong evidence base must will use the evidence to customise health promotion interventions always underpin our thinking. for these under-screened women. Throughout the past year we have sought to identify and apply new Recognising the need for improved access to screening for evidence to improve women’s experience and our performance women with disabilities, we participated in the development across all areas of the Program. Improved data analysis, forming of the Overcoming the Barriers training program, an online new alliances with other health service providers, watching and training module designed to assist disability support workers responding to developing research trends, expanding our digital and carers facilitate supportive screening. Launched in February media presence and using digital technology