Lao People’s Democratic Republic Department of Transport of Ministry of Public Works and Transport Department of Public Works and Transport of Vientiane Capital Vientiane Capital State Bus Enterprise Lao People’s Democratic Republic The Project to Enhance the Capacity of Vientiane Capital State Bus Enterprise Project Final Report March 2015 Japan International Cooperation Agency (JICA) Katahira & Engineers International (KEI) EI JR 15-093 Exchange Rate Currency Exchange Rate（/Yen） KIP 0.014 USD 117.93 （as of February, 2015） VCSBE Town Bus Route Map (as of December 2014) Photos Arrival of all 42 bus of Grant Aid Inauguration Ceremony （13, June, 2012） （6, July, 2012） Installation of Digital Tachograph Training on Digital Tachograph （24 - 29 October, 2012） （October nad November, 2012） Special Meeting on BRT with the Mayor The Pilot Project of BRT (Bus Exclusive lane) (7 June, 2013) （17-21 June, 2013） The 3rd Trining in Japan The 8th Workshop for Financial Analysis （18 -30 August, 2013） （16 September, 2013） Traffic Safety Campaign for Bus Use Bus Seminar by Japanese Bus Operators in （26 October, 2013） Vientiane Capital （14 March, 2014） The 4th Training in Japan by Eagle Bus The 4th Training in Japan by Yokohama City （August, 2014） （August, 2014） Student Bus Pass Promotion at Secondary School Student Bus Pass Promotion at Secondary School （December, 2014） （February, 2015） Temporary Bus Station（TBS-B） ICT Bus Pass Training on Drivers （January, 2015） （February 2015） Commencement Ceremony of ICT Bus Pass Students commuting by ICT Bus Pass （4 March, 2015） （March 2015） Table of Contents Town Bus Route Map Photos Abbreviation 1. Project Outline ............................................................................................................ 1 1.1 Project Background ................................................................................................. 1 1.2 Objectives of the Project ......................................................................................... 2 1.3 Scope of the Services .............................................................................................. 2 1.4 The Project Outline ................................................................................................. 2 1.4.1 Revised Project Design Matrix (PDM) .............................................................. 3 1.4.2 Project Period .................................................................................................. 6 1.4.3 Project Organization ......................................................................................... 7 1.4.4 Schedule of JICA Project Team ........................................................................ 8 1.5 Method of Project Implementation ......................................................................... 12 1.5.1 Preparations for the Project ............................................................................ 12 1.5.2 Procurement of Equipment ............................................................................. 14 1.5.3 Improve Financial Management (Activity 1) ................................................... 15 1.5.4 Improve Competence of Human Resource (Activity 2) .................................... 18 1.5.5 Improve Public Bus Policy and Plan (Activity 3) ............................................. 19 1.5.6 Conduct Safe and Smooth Bus Operation at Temporary Bus Station (Activity 4)20 1.5.7 Maintain New CBS Function (Activity 5)........................................................ 20 1.6 Achievement of the Project .................................................................................... 21 2. Project Activities ...................................................................................................... 24 2.1 Arrangement of the Meeting .................................................................................. 24 2.1.1 Joint Coordinate Committee (JCC) ................................................................. 24 2.1.2 Special Meeting ............................................................................................. 25 2.1.3 Seminar and Workshop ................................................................................... 26 2.1.4 Related Activity ............................................................................................. 28 2.2 Bus Delivery ......................................................................................................... 29 2.3 Corporate Management of VCSBE (Act 1) ............................................................. 29 2.3.1 Improve Financial Management (Act 1-1) ....................................................... 29 2.3.2 Improve Competence of Human Resources (Act 1-2) ....................................... 35 2.3.3 Improve Equipment for O&M and Relevant Facilities (Act 1-3) ...................... 41 2.3.4 Conduct Public Bus Transportation Pilot Program (Act 1-4) ............................ 43 i 2.4 Public Bus Service Improvement Measures Responding to Citizen’s Request (Act 2) .................................................................................................................. 52 2.4.1 Establishment of Transport Committees for Effective Bus Use (Act 2-1) ......... 52 2.4.2 Collect Requests and Needs for Public Bus Service (Act 2-2) .......................... 53 2.4.3 Set Criteria to Evaluate Bus Service and Target Levels of Public Bus Service (Act 2-3) ........................................................................................................ 54 2.4.4 Plan and Review Bus Routes and Bus Stop Locations Responding to Community Demand (Act 2-4) ........................................................................ 59 2.4.5 Implement Bus Services Improvement Measures (Act 2-5) .............................. 61 2.5 Improve Public Bus Policy and Plan (Act 3) ........................................................... 65 2.5.1 Review and Establish a Proper Fare Structure (Act 3-1) .................................. 65 2.5.2 Review Subsidy Policy for Public Bus Transportation (Act 3-2) ...................... 65 2.5.3 Develop Medium-term Public Bus Transportation Plan (Act 3-3) ..................... 70 2.5.4 Promote Establishment of Collaboration Mechanism with Other Public Transportation Modes of Para-transit (Tuk-tuk, Jambo, Sonteo) (Act 3-4) ........ 73 2.5.5 Promote Public Bus Transport Preference Measure (Act 3-5) ........................... 74 2.5.6 Update Public Transportation Policy and Plan (Act 3-6) .................................. 74 2.6 Conduct Safe and Smooth Bus Operation at Temporary Bus Station (TBS) (Act 4) . 76 2.6.1 Advice for TBS Construction (Act 4-1) ........................................................... 76 2.7 Maintain New CBS Functions (Act 5) .................................................................... 85 3. Issues and Practices .................................................................................................. 86 4. Recommendation ...................................................................................................... 87 Appendix App1 Project Design Matrix (PDM) App2 Minutes of Meeting App3 Mid Term Management Plan (2015-2019) App4 Workshop Materials App5 Comment on the new CBS construction ii List of Tables Table 1.4-1 Project Environmental Change and Correspondence .............................. 2 Table 1.4-2 Project Design Matrixes (PDM) Revised ............................................... 3 Table 1.4-3 Schedule of the JICA Project Team (First Year) .................................... 9 Table 1.4-4 Schedule of the JICA Project Team (Second Year) .............................. 10 Table 1.4-5 Schedule of the JICA Project Team (Third Year) ................................ 11 Table 1.5-1 Public Transportation Project in Vientiane Capital .............................. 12 Table 1.5-2 Delivery Date of New Buses ............................................................... 13 Table 1.6-1 Project Achievement .......................................................................... 21 Table 2.1-1 Joint Coordinate Committee Meetings ................................................ 24 Table 2.1-2 Special Meeting ................................................................................. 25 Table 2.1-3 Number of Seminar/ Workshop ........................................................... 26 Table 2.1-4 Related Activity ................................................................................. 28 Table 2.3-1 Procedure for Preparation of Financial Statement ................................ 30 Table 2.3-2 Seminars for ICT Ticketing System .................................................... 31 Table 2.3-3 Campaigns for Pilot Program .............................................................. 34 Table 2.3-4 Bus Pass Seminar ............................................................................... 35 Table 2.3-5 Workshops for Account and Management ........................................... 35 Table 2.3-6 Workshops for Bus Operation Planning .............................................. 36 Table 2.3-7 Workshops for Transportation Planning .............................................. 36 Table 2.3-8 Workshops for Maintenance ............................................................... 37 Table 2.3-9 Workshop and Seminar for Bus Deriver .............................................. 39 Table 2.3-10 Prepared Manuals for VCSBE in the Project ....................................... 40 Table 2.3-11 Training