Iberia, Líneas Aéreas de España, S.A Operadora CTA(A) No. 1 CTA(A) No. 1 Tariff Containing Rules Applicable to Scheduled Services for the Transportation of Passengers and their Baggage Between Points in Canada and Points Outside Canada Issue Date: April 10, 2018 Issued By: IBERIA Effective Date: April 11, 2018 Iberia CTA(A) No. 1 Original Page 3 Table of Contents Table of Contents .......................................................................... 3 Part I – General Tariff Information ................................................. 8 Explanation of Abbreviations, Reference Marks and Symbols............................ 8 Rule 1: Definitions ................................................................................................... 9 Rule 5: Application of Tariff .................................................................................. 14 (A) General ............................................................................................................................. 14 (B) Gratuitous Carriage ........................................................................................................... 15 (C) Passenger Recourse......................................................................................................... 15 Rule 7: Protection of Personal Information ......................................................... 16 (A) Accountability ................................................................................................................... 16 (B) Identifying Purpose of Collection ...................................................................................... 16 (C) Consent ............................................................................................................................. 17 (D) Limiting Collection ............................................................................................................. 18 (E) Limiting Use, Disclosure and Retention ............................................................................ 18 (F) Accuracy ........................................................................................................................... 19 (G) Safeguards ....................................................................................................................... 19 (H) Openness ......................................................................................................................... 19 (I) Individual Access ............................................................................................................. 19 (J) Challenging Compliance ................................................................................................... 19 Part II – Before Departure ........................................................... 22 Rule 10: Application of Fares and Charges ......................................................... 22 (A) General ............................................................................................................................. 22 (B) Fares in Effect ................................................................................................................... 22 (C) Routing .............................................................................................................................. 23 (D) Taxes and Charges ........................................................................................................... 23 (E) Currency of Fares ............................................................................................................. 24 Rule 15: Taxes ........................................................................................................ 25 (A) General ............................................................................................................................. 25 Rule 20: Methods of Payment ............................................................................... 26 (A) General ............................................................................................................................. 26 Rule 25: Currency of Payment .............................................................................. 27 (A) General ............................................................................................................................. 27 Rule 30: Classes of Service .................................................................................. 28 (A) Premium Economy Class or Class “W”............................................................................. 28 (B) Economy Class or Class “Y” ............................................................................................ 28 (C) Business Class or Class “J” .............................................................................................. 28 (D) Premium Economy Class or Class “W”............................................................................. 28 (E) Economy Class or Class “Y” ............................................................................................ 28 Rule 35: Capacity Limitations ............................................................................... 29 (A) General ............................................................................................................................. 29 Issue date: November 17, 2017 Effective date: November 28, 2017 As per CTA SP#59855 Iberia CTA(A) No. 1 Original Page 4 Rule 40: Reservations ........................................................................................... 30 (A) General ............................................................................................................................. 30 (B) Seat Assignment ............................................................................................................... 30 (C) Cancellation of Reservations ............................................................................................ 31 (D) Passenger’s Responsibility ............................................................................................... 31 (E) Failure to Occupy Seat ..................................................................................................... 31 (F) Check-in Time Limits......................................................................................................... 32 Rule 45: Stopovers ................................................................................................ 33 (A) General ............................................................................................................................. 33 Rule 50: Routings .................................................................................................. 34 (A) Application ......................................................................................................................... 34 Rule 54: Interline Baggage Acceptance ............................................................... 35 Definitions ...................................................................................................................................... 35 (A) Applicability ....................................................................................................................... 37 (B) General ............................................................................................................................. 37 (C) Baggage Rule Determination by Selecting Carrier .......................................................... 38 (D) Baggage Rule Application by Participating Carrier ........................................................... 38 (E) Disclosure of Baggage Rules ............................................................................................ 38 Rule 55: Baggage Acceptance .............................................................................. 41 (A) Applicability ....................................................................................................................... 41 (B) General Conditions of Acceptance of Checked and Unchecked Baggage ...................... 41 (C) Free Baggage Allowance .................................................................................................. 42 (D) Collection and Delivery of Baggage .................................................................................. 42 (E) Excess Baggage ............................................................................................................... 44 (F) Excess Value Declaration Charge .................................................................................... 44 (G) Items Unacceptable as Baggage ...................................................................................... 45 (H) Right to Refuse Carriage of Baggage ............................................................................... 46 (I) Right of Search ................................................................................................................. 46 Part III – At the Airport/During Travel .......................................... 48 Rule 60: Acceptance of Children for Travel ......................................................... 48 (A) General ............................................................................................................................. 48 (B) Acceptance of Infants and Children .................................................................................. 49 (C) Documentation 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