ANNUAL REPORT (July 2018- March 2019) STATE OF THE ROYAL CIVIL SERVICE Royal Civil Service Commission ROYAL GOVERNMENT OF BHUTAN Royal Civil Service Commission Annual Report 2018-2019 Table of Contents List of Acronyms ...................................................................................................xi INTRODUCTION .................................................................................................... 1 i. Commission Meeting ..........................................................................................7 ii. Representation of Commission in Boards/Committees and Lead Role in Reforms ...............................................................................................................7 iii. Visits by the Commission ....................................................................................9 iv. Meeting of the Constitutional Offices ...............................................................10 v. Budget Summary of RCSC Secretariat for the Last Five Years ...........................11 vi. Royal Audit of RCSC ..........................................................................................12 vii. RAA’s Performance Report (February 2018) on In-country Travel ....................13 viii. Annual Performance Targets of the RCSC Secretariat .......................................13 ix. RCSC Human Resource Committee Meetings ...................................................14 x. OD Exercise of RCSC Secretariat........................................................................14 PART 1: CIVIL SERVICE STATISTICS ....................................................................... 15 1.1 Civil Service Staffing Trends ..............................................................................15 1.2 Age Profile of the Civil Service ..........................................................................16 1.3 Gender Profile of the Civil Service ....................................................................16 1.4 Age and Gender Profile of Executives/Specialists .............................................18 1.5 Length of Service ..............................................................................................19 1.6 Civil Service by Location ....................................................................................19 1.7 Civil Servants by Superstructure .......................................................................20 1.8 Civil Servants by Major Occupational Group ....................................................20 PART 2 - CIVIL SERVICE REFORMS ........................................................................ 22 2.1 Organisational Development Exercise (ODE) ....................................................23 2.1.1 Background ...........................................................................................23 2.1.2 Organisational Development Exercise Coverage ...................................23 2.1.3 Status of Implementation of OD Recommendations (C1, C2 & C3) ......24 2.1.4 OD Recommendations Dependent on Amendment/Enactment of Act .....................................................................................................25 2.1.5 OD Recommendations approved for 12th FYP .......................................25 2.1.6 OD Recommendations not Approved ...................................................25 2.1.7 Selected OD Recommendations Piloted ...............................................25 2.1.8 Agencies Created/Delinked ...................................................................27 2.1.9 Directorate Services ..............................................................................27 2.1.10 Local Government Common Framework ..............................................27 2.1.11 Other Key Benefits of ODE ....................................................................28 2.1.12 Way Forward on the Organisational Development Exercise .................28 2.2 Bhutan Civil Service System ..............................................................................29 2.2.1 Background ...........................................................................................29 2.2.2 Outputs/Outcomes of the BCSS ............................................................30 2.2.3 Superstructure ......................................................................................30 2.2.4 Career Progression ................................................................................31 Excellence in Service Page iii Royal Civil Service Commission Annual Report 2018-2019 2.2.5 Bhutan Civil Service Rules and Regulations 2018 .................................32 2.2.6 Way Forward on the Bhutan Civil Service System .................................33 2.3 Succession Planning and Leadership Development ..........................................34 2.3.1 Background ...........................................................................................34 2.3.2 Succession Planning ..............................................................................35 2.3.3 Performance Management of Executives .............................................36 2.3.4 Leadership Development ......................................................................37 2.3.5 Way Forward on Succession Planning and Leadership Development ...39 2.4 Performance Management System - Managing for Excellence (MaX) ..............40 2.4.1 Background ...........................................................................................40 2.4.2 Moderation Exercise .............................................................................42 2.4.3 Agency Scoring on APA/APT ..................................................................42 2.4.4 Moderation Results for FY 2017 – 18 ....................................................43 2.4.5 Benefits of Managing for Excellence Reform ........................................43 2.4.6 Comparative Study on the Performance Rating before and after MaX System ..................................................................................44 2.4.7 Challenges .............................................................................................44 2.4.8 Way Forward on the Performance Management and MaX ..................45 2.5 Civil Service Well-being .....................................................................................46 2.5.1 Background ...........................................................................................46 2.5.2 Civil Service Support Desk .....................................................................46 2.5.3 Civil Service Retirement Services ..........................................................49 2.5.4 Civil Servants’ Welfare Scheme .............................................................50 2.5.5 Royal Civil Service Awards .....................................................................53 2.5.6 Way Forward on the Civil Service Well-Being .......................................54 PART 3 - HUMAN RESOURCE DEVELOPMENT AND MANAGEMENT ...................... 57 3.1 Human Resource Development ........................................................................57 3.1.1 Overall Human Resource Development Programme implementation Status (2014 until February 2019) ........................................................57 3.1.2 Major HR Development Programmes/Scholarships Implementation Status ....................................................................................................57 3.1.3 Update on Human Resource Development initiatives ..........................63 3.1.4 Major HRD Issues ..................................................................................67 3.2 Human Resource Management ........................................................................68 3.2.1 Staffing & Structure Review ..................................................................69 3.2.2 Decentralisation of HRM Functions ......................................................79 3.2.3 ESP and GSP Standards Established and Decentralised ........................79 3.2.4 Recruitment ..........................................................................................80 3.2.5 Health Standards and Teacher Requirement Exercise Tool ...................81 3.2.6 Entry Rationalisation .............................................................................82 3.2.7 PMC Recruitment Projection till 2030...................................................82 3.2.8 Support to Local Government ...............................................................83 3.2.9 Redeployment of Excess Civil Servants .................................................84 3.2.10 Promotion .............................................................................................84 3.2.11 Transfer .................................................................................................85 iv Page Excellence in Service Royal Civil Service Commission Annual Report 2018-2019 3.2.12 Separation .............................................................................................85 3.2.13 International Volunteers .......................................................................86 3.2.14 Secondment ..........................................................................................87 3.2.15 Officer on Special Assignment (OSA) ....................................................87 3.2.16 Parent Agency Framework ....................................................................87 3.2.17 RGoB Scholarship