DELAWARE RIVER PORT AUTHORITY & PORT AUTHORITY TRANSIT CORP. BOARD MEETING Wednesday, November 16, 2016 9:00 a.m. Board Room One Port Center Camden, NJ John T. Hanson, Chief Executive Officer DRPA BOARD DELAWARE RIVER PORT AUTHORITY BOARD MEETING Wednesday, November 16, 2016 at 9:00 a.m. One Port Center, 11th Floor, Board Room Camden, New Jersey ORDER OF BUSINESS 1. Roll Call 2. Public Comment 3. Report of the CEO – November 2016 4. Report of the CFO 5. Approval of October 19, 2016 Board Meeting Minutes 6. Monthly List of Previously Approved Payments – Covering Month of October 2016 7. Monthly List of Previously Approved Purchase Orders and Contracts of October 2016 8. Approval of Operations & Maintenance Committee Meeting Minutes of November 1, 2016 9. Adopt Resolutions Approved by Operations & Maintenance Committee of November 1, 2016 DRPA-16-118 Contract No. PATCO-56-2016 – PATCO Birch Street Substation Ceiling and Wall Repairs DRPA-16-119 Extension of Consent to Access Agreement with The Environmental Protection Agency – Welsbach Superfund Site DRPA-16-121 Food Service Contract for One Port Center 10. Approval of Finance Committee Meeting Minutes of November 2, 2016 11. Adopt Resolutions Approved by Finance Committee of November 2, 2016 DRPA-16-122 Resolution Determining that Net Revenues Satisfy the Net Revenue Requirement for the 2016 Fiscal Year, in Accordance with Section 5.09 of the 1998 Indenture of Trust with TD Bank, N.A. DRPA-16-123 In-Kind Support for Employee-Funded Charitable Giving and Fund-raising Campaigns DRPA-16-124 2017 DRPA Capital Budget DRPA-16-125 Authorization for DRPA to Participate in New Jersey E-ZPass Group and Execute First Addendum to NJ E-ZPass Customer Service Center Services Contract 12. Unfinished Business 13. New Business DRPA-16-126 Consideration of Pending DRPA Contracts (Between $25,000 and $100,000) DRPA-16-127 2017 DRPA Board/Committee Meeting Schedules DRPA-16-120 Custodial Services for DRPA Bridges and Facilities 14. Citizens Advisory Committee Report 15. Adjournment CEO REPORT Report of the Chief Executive Officer NOVEMBER, 2016 Delaware River Port Authority of Pennsylvania and New Jersey One Port Center 2 Riverside Drive Camden, New Jersey 08101-1949 November 16, 2016 To the Commissioners: The following is a summary of recent DRPA activities. The appropriate reports are attached: Stewardship /Stewardship Administration Division Selects Recipients of its first “Golden Stewie” Award The Administration Division established a pilot employee recognition program called the “Golden Stewie” Award Program. The purpose of the program is to recognize employees in the Administration Division who demonstrate commitment to the Authority’s stewardship mission, vision and values and embody the attributes of a World-Class Steward. The pilot program will sunset in one (1) year and can be a model for an Authority- wide program that recognizes all World-Class Stewards. Any division staff member may nominate a division colleague on a nomination form. The nominator must provide detailed descriptions on how the nominee meets criteria in the following four (4) areas: (1) Attitude and Commitment; (2) Interpersonal Skills; (3) Work Performance; and (4) Personal Traits. The Golden Stewie Award Program was developed by DRPA Chief Administrative Officer (CAO) Toni P. Brown, HRS Director Kelly Forbes, Ann DuVall, Project Analyst, Office of the CAO, Marianne Staszewski, Director of Risk Management and Safety, Maria Mondile, Manager Customer Service (now retired), and Karen Fanning, Insurance Administrator (recently separated from service). On behalf of Chief Administrative Officer (CAO) Toni P. Brown, I am pleased to report that on Thursday, July 7, 2016, the Administration Division bestowed its first “Golden Stewie” award to two deserving recipients: Fritz Sims, Manager, Printing Services and Mike DiGiamberardino, Senior Reproduction Technician. I was pleased to be in attendance to congratulate both employees. Fritz and Mike were commended for “repeatedly impressing their internal customers, providing the Authority with remarkable products that we are able to share with immense pride.” The co- recipients were also complimented for providing “the highest possible internal customer service,” “delivering top quality products,” and doing so with “grace and humility,” taking great pride in their work”. The nomination form also mentioned that when they are called upon to handle a project on a tight deadline, they always “exude a calmness and composure that resonates,” reminding us that the job is in capable hands. Pictured left to right: Mike DiGiamberardino and Fritz Sims We congratulate Fritz and Mike on being selected the co-recipients of this very special award. They embody all of the attributes of a World-Class Steward. A grateful PATCO customer wrote in to commend Station Supervisor Lisa Stratton and the FREEDOM Card Service Center. “A shout out to the excellent, exceptional customer service at Woodcrest Station! My PATCO card wasn’t working. Your representative stopped me from buying a new card and tried my card at the gates – still didn’t work. She then walked me over to the FREEDOM Service Center, where that employee replaced it with a new card … stellar customer service.” John Martinsen DRPA Strategic Planning Update for November We recently initiated a new strategic planning process at DRPA & PATCO to help clarify our future direction, define priorities, and help build even greater capacity to carry out our mission and help us realize our vision to be highly regarded as a “World-Class Stewardship” organization. We are working to establish open dialogue, build community, and improve and enhance the services we deliver to our customers, our employees, and the community. During the initial phase of the process, the members of the Board of Commissioners and management participated in planning sessions to determine the key strategic objectives and goals for the next five years. As part of our commitment to ensure that the planning process reflects public participation and input, we conducted a series of public focus groups as well as an online public opinion survey designed to solicit input from customers, stakeholders and the general public. The input received from the planning sessions and public outreach will form the basis of the written strategic plan which will be completed early next year. Triennial Review Summary The Federal Transit Administration allots the Authority between $12 and $15 million dollars in grant funding per year. Every three years, the FTA reviews 15 applicable areas of our operations. Starting in December of 2015, staff collaborated on replies to 303 questions and assembled over 200 requested supporting documents. The reviewer was on site on August 9th and 10th to inspect files and discuss all of the submitted information in detail. I am happy to report that this Triennial Review contained only one deficiency. Staff gathered the necessary information and the final report issued on October 4th has listed this deficiency as closed. The successful review was a collaborative effort by a group of dedicated professionals. They are Amy Ash, Toni Brown; Michael Venuto; James White; John Rink; Raymond J. Santarelli; Jack Stief; John Lotierzo; Kelly Forbes; William Shanahan; Robert Traver; Pat McBride; Barbara Holcomb; Darcie DeBeaumont; Ann DuVall; Erin Watterson; Ronald Kelly; David Fullerton; Mike Howard; Susan Squillace; Thomas Zamorski; Karen Dougherty; Phil Spinelli and William Shaw. I would like to sincerely thank each one of them for their time and efforts. For a list of Bridge and Finance actions, see Attachment 1 For a list of Personnel Actions, see Attachment 2 For a list of Contracts and Purchases, see Attachment 3 For a list of Risk Management & Safety Actions, see Attachment 4 For the Affirmative Action Report, see Attachment 5 For a list of Legal Statistics, see Attachment 6 ____________________________________________________________ PATCO For PATCO Ridership and Financial Information, See the General Manager’s Report in the PATCO section Attached are reports from the appropriate departments. ____________________________________________________________ Respectfully Submitted, John T. Hanson Chief Executive Officer REPORT OF THE CHIEF EXECUTIVE OFFICER ATTACHMENT 1 BRIDGE AND FINANCE Activity for the Month of October 2016 Calls for Service: 7,077 Total Arrests: 118 Adults: 118 Juv.: CDS Arrests: 11 DWI Arrests: 23 Arrests: CBB: 2 BFB: 35 PATCO: 61 BRB: 1 WWB:19 Arrests NJ: 94 Arrests PA: 23 Reportable Accidents: CBB: 2 BFB: 12 PATCO: 4 BRB: 1 WWB:12 Non Reportable Accidents: CBB: 5 BFB: 18 PATCO: 4 BRB: 5 WWB:23 Accident with Injuries: CBB: 0 BFB: 2 PATCO: 0 BRB: 1 WWB:1 Incident Type CBB BFB PATCO BRB WWB Total 26 Assist-Routine PD Backup 74 433 241 135 376 1,263 33 MV Stop 131 391 28 174 407 1,134 25x Insufficient Funds 1 3 14 1 617 638 302 Security Check/Detail 25 156 81 149 120 531 25 Escort 136 34 1 30 220 422 35X Motorist Aid/Service To Patron 21 63 153 77 77 391 46 Construction/Trades Backup 39 49 2 67 124 282 88X Parking Viol./Compl. 18 259 1 278 47 Disabled MV 29 59 5 51 126 270 86 Removal 5 246 3 254 50X Leaving Jurisdiction 16 56 53 20 63 218 1 Headquarters Assignment 4 92 20 10 45 171 90 Other PD Assist 7 52 74 6 22 162 15 MV Accident 14 29 4 5 42 94 91 Ped Investigation/Stop 6 84 2 92 25EZ Easy Pass Redirect 1 2 85 88 82 Notification 4 14 55 6 7 86 33C CV Stop 18 23 7 21 69 309 Special Detail 1 10 48 1 4 64 78X Toll Evasion/TOS 22 14 1 1 5 43 12 Suspicious