TRANSFORMATION in Progress 2018 Sustainability Report 2018 Sustainability Report Chevrolet Bolt with Cruise Automation We’re accelerating progress toward an era of safer, better and more sustainable personal mobility by transforming how General Motors approaches every aspect of its business. IN THIS REPORT 03 Aspirations 25 Impacts 163 GRI Content Index 04 Our Purpose 25 Customers 176 UNGC 06 Our Scale and Scope 37 Safety 177 UNSDG 07 Leadership Message 56 Products 180 SASB 12 2018 Highlights 74 Personal Mobility 183 TCFD 13 Sustainability Road Map Q&A 87 Supply Chain 192 Statement of Assurance 15 Sustainability Strategy 101 Talent 196 Forward-Looking Statements 16 GM and Climate Change Action 118 Governance & Ethics 20 Stakeholder Engagement 131 Operations 22 Reporting Practices 147 Community 2018 Sustainability Report ASPIRE ASPIRATIONS We Achieve Sustainable Progress by Setting Our Sights High. CUSTOMERS SAFETY PRODUCTS Earn Customers for Life Zero Crashes and Zero Emissions Zero Workplace Injuries PERSONAL MOBILITY SUPPLY CHAIN TALENT Zero Congestion Positive Environmental Realize Everyone’s & Social Impact Potential GOVERNANCE & ETHICS OPERATIONS COMMUNITY Full Transparency Positive Environmental Safe, Smart & Sustainable & Integrity – Always & Social Impact Communities 3 2018 Sustainability Report ASPIRE: Our Purpose OUR VISION WE SEE A WORLD WITH ZERO CRASHES ZERO EMISSIONS ZERO CONGESTION and our people are the driving force behind making this a reality. We Are General Motors We are committed to SAFETY in everything we do. We earn CUSTOMERS for life. We build BRANDS that inspire passion and loyalty. We translate breakthrough TECHNOLOGIES into vehicles and experiences that people love. We create SUSTAINABLE solutions that improve the COMMUNITIES in which we live and work. 4 2018 Sustainability Report ASPIRE: Our Purpose OUR VALUES CUSTOMERS EXCELLENCE We put the customer at the center of We act with integrity. We are driven by everything we do. We listen intently to ingenuity and innovation. We have the our customers’ needs. Each interaction courage to do and say what’s difficult. matters. Safety and quality are Each of us takes accountability for foundational commitments, results, drives for continued efficiencies never compromised. and has the tenacity to win. RELATIONSHIPS SEEK TRUTH Our success depends on our We pursue facts, responsibly challenge relationships inside and outside assumptions and clearly define the company. We encourage diverse objectives. When we disagree, we thinking and collaboration provide additional context and consider from the world to create great multiple perspectives. customer experiences. How We Behave I consider the customer’s I see things not as I make decisions now I collaborate cross- needs in everything I do. they are but as they with the long-term view functionally to achieve could be. in mind, and I anticipate enterprisewide results. what lies ahead. I respectfully speak I take accountability for I have a relentless up, exchange feedback safety and my own actions, desire to win and do and boldly share ideas behaviors and results. it with integrity. without fear. 5 2018 Sustainability Report ASPIRE: Our Scale and Scope Our Scale and Scope PEOPLE BRANDS 2018 Employees by Segment ◼ GM North America ◼ GM International Buick Cadillac OnStar ◼ GM Financial Chevrolet GMC Maven 10,000 Holden Baojun Cruise 39,000 173,000 Jiefang Wuling Total Employees 124,000 Worldwide REACH MARKET POSITION 5 12,509 #1 #1 #2 #3 Continents Dealers North South China Asia, Middle America America East, Africa Selling in 86 Countries SALES 2018 Sales by Region Total Sales* U.S. Sales as a Percentage of Industry ◼ Nor th America ◼ International (millions of units) ◼ Europe 10.0 9.6 25.4% 14.8% .08% 8.4 Trucks Crossovers 25.45% 10.4% Cars 74.47% 2016 2017 2018 * Includes sales from Europe DISTRIBUTION 7,716 Authorized Dealerships by Region 14.5% 4,793 Fleet sales as a percentage ◼ Nor th America of global sales ◼ International 6 2018 Sustainability Report ASPIRE: Leadership Message Navigating the Road to Zero Crashes, Zero Emissions and Zero Congestion A Message from Chairman and CEO Mary Barra Leadership Message To Our Stakeholders, Two years ago, amid a sweeping business and cultural transformation at General Motors, we revealed our vision to create a world with zero crashes, zero emissions and zero congestion. Since then, that vision drives our business decisions because it is the right thing to do for our customers, our employees and future generations. We are moving quickly to reshape the future of personal mobility to save lives, create a cleaner environment and end the traffic jams that waste our time and money. As you will see in this report, our journey is already well underway. In 2018, we accelerated our transformation to position the company for long-term success in a rapidly changing world. As we continue to strengthen our core business, we are placing smart bets on technologies that will drive a future that is electric, autonomous, connected and shared. Chevrolet Bolt 7 2018 Sustainability Report ASPIRE: Leadership Message Committed to an All-Electric Future conduct nearly all battery testing to reduce Climate change is real, and we take the challenges development time and cost. The investment funded it presents seriously. We also recognize the new test chambers and advanced equipment that transportation sector needs to be part of the solution, will help us accelerate our next-generation battery which is why we believe in an all-electric future. architecture. We continue to build lithium-ion batteries at our Brownstown Battery Assembly Plant. To this end, over the next two years we will double our resources allocated to electric and autonomous Where it makes sense, we work with like-minded vehicle programs, and we will prioritize future partners to bring EVs to market more quickly. In investments in next-generation battery-electric 2018, we announced a partnership with Honda to vehicles. Here’s a look at our recent progress in collaborate on advanced chemistry battery electric vehicles (EVs): components, with Honda ultimately sourcing battery modules from General Motors. Our • In June, we reconfirmed we are preparing a full combined scale and manufacturing efficiencies lineup of electric vehicles, including an electric will help each of us accelerate our EV programs. truck that is currently in development. • In March, we announced a $300 million investment Advocating for an EV Ecosystem in our Orion Township, Michigan assembly plant to While the transition to an all-electric future will not produce a new Chevrolet electric vehicle, creating happen overnight, we are tackling the numerous 400 new jobs. The vehicle will be built alongside hurdles to adoption. We understand that consumers the award-winning Chevrolet Bolt EV. want zero-compromise EVs that are highly desirable • In January, we announced Cadillac will be General and attainable, with long range and a robust Motors’ lead EV brand when we launch our next- charging network. generation, battery-electric vehicle architecture. This global architecture will be flexible and versatile, To address concerns about range, we recently allowing us to build everything in our portfolio from announced we will work with Bechtel to build a public “ While the transition just three drive units. This flexibility will allow us to EV fast-charging infrastructure in the U.S. We will to an all-electric deliver profitable EVs that also meet our customers’ leverage our scale, flexibility and proprietary data to future will not happen needs for affordability and range. provide convenient charging options to EV customers overnight, we are • In 2018, we introduced two new all-electric vehicles as awareness and adoption continue to grow. tackling the numerous in China, based on what we have learned from hurdles to adoption." developing the Chevrolet Bolt EV: the Buick Velite 6 Earlier this year we announced our intentions to EV and the Baojun E200. China is the world’s largest collaborate with EVgo, ChargePoint and GreenLots EV market, and a major driver of EV adoption. — three of the nation’s leading EV charging networks — to give our EV customers access to more than 31,000 To support our growing EV portfolio, last fall we charging ports, data about charge station availability invested $28 million in our battery lab at our Global and compatibility, and other real-time, data-driven Technical Center in Warren, Michigan, where we features through the myChevrolet app. Cadillac’s first fully-electric EV Buick Velite 6 8 2018 Sustainability Report ASPIRE: Leadership Message Chevrolet Bolt with Cruise Automation On the policy front, we endorse the recently expertise. When it comes to developing and introduced Driving America Forward Act, a bipartisan deploying self-driving vehicles, General Motors and measure that would encourage greater sales of its Cruise AV subsidiary are in a unique leadership electric vehicles by extending the federal EV tax credit. position, with everything from design, engineering, validation and testing all under one roof. Another step toward an all-electric future is our proposed National Zero Emission Vehicle (NZEV) We believe this seamless integration is the safest program. It is a comprehensive approach to help way to develop autonomous vehicles, and with help move the U.S. faster toward zero emissions, while from investments from the SoftBank Vision Fund encouraging American innovation and preserving ($2.25 billion), Honda ($2.75 billion), and