Vnesheconombank Group Sustainability Report Vnesheconombank Group Sustainability Report 2013 VNESHECONOMBANK / Vnesheconombank Group Sustainability Report 2013 Contents About the Report ..............................................................................................................................................................................................4 Chairman’s Statement .................................................................................................................................................................................6 Vnesheconombank Group: Key Highlights ........................................................................................................................ 10 Highlights 2013 ............................................................................................................................................................................................. 12 Vnesheconombank’s History ............................................................................................................................................................ 14 1. Vnesh econom bank’s Strategy ................................................................................................................................................. 16 1.1. Priority Business Lines ................................................................................................................................................................ 18 1.2. Strategy Implementation. Sustainability Objectives and Initiatives ......................................... 26 1.3. Investment Management ......................................................................................................................................................... 32 2. Development Projects ...................................................................................................................................................................... 42 2.1. Integrated Territorial Development ..............................................................................................................................44 2.2. Support to Innovative Projects .......................................................................................................................................... 56 2.3. Environmental Stewardship and Energy Efficiency Projects .............................................................. 63 2.4. Vnesh econom bank’s Olympic Projects ...................................................................................................................... 68 3. Impact on Investment Climate Improvement .................................................................................................... 72 3.1. Support to Small- and Medium-sized Enterprises ..........................................................................................74 3.2. Development of PPP Mechanisms .................................................................................................................................. 84 3.3. Support to Exports ......................................................................................................................................................................... 92 3.4. Attracting Foreign Investments and Technologies ...................................................................................... 99 3.5. Developing the Talent Pool for Investment Operations ......................................................................105 3.6. Development Award...................................................................................................................................................................110 4. Investing in the Community ................................................................................................................................................. 112 4.1. Investment of Pension Savings....................................................................................................................................... 114 4.2. Charity .......................................................................................................................................................................................................118 4.3. Participation in the UN Global Compact and Promotion of Sustainability Principles ...............................................................................................................................................................................................123 2 5. Vnesh econom bank Group Governance .................................................................................................................... 128 5.1. Corporate Governance System ........................................................................................................................................130 5.2. Risk Management in Vnesh econom bank Group ............................................................................................137 5.3. Responsible Business Practices ...................................................................................................................................... 142 5.4. Stakeholder Engagement ......................................................................................................................................................149 5.5. Personnel Management ..........................................................................................................................................................154 5.6. Social Policy ........................................................................................................................................................................................162 5.7. Occupational Health and Safety ....................................................................................................................................167 5.8. Volunteering .......................................................................................................................................................................................169 5.9. Management of Internal Environmental Impact ..........................................................................................172 Appendices ........................................................................................................................................................................................................... 182 Appendix 1. Table of Compliance with GRI Guidelines, Financial Services Sector Supplement and UN Global Compact’s Principles ...............................................................................................183 Appendix 2. Share of employees trained and briefed on anti-corruption policies and procedures and AML/CTF initiatives in 2013 ................................................................................................197 Appendix 3. Occupational injury, occupational disease, lost day and workplace absence rates in 2013 by gender ............................................................................................................................................198 Appendix 4. Total headcount and personnel turnover rate in 2013, by age group and gender ..................................................................................................................................................................................................... 200 Appendix 5. Share of employees subject to periodical performance and career development appraisals in 2013, by gender ..............................................................................................................201 Appendix 6. Average number of training hours per employee in 2013, by employee gender and category ............................................................................................................................................................................202 Appendix 7. Statistics of customer inquiries in 2013 ......................................................................................205 Appendix 8. Contact Information ...........................................................................................................................................205 Appendix 9. Conclusion Based on the Results of the Non-Financial Audit of the Report ................................................................................................................................................................................................206 Appendix 10. The Certificate of Public Assurance by Russian Union of Industrialists and Entrepreneurs ......................................................................................................................................208 3 VNESHECONOMBANK / Vnesheconombank Group Sustainability Report 2013 About the Report This Report discusses the sustainability // OJSC Federal Centre for Project Finance; performance by Vnesh econom bank Group in 2013. This is the 5th non-financial report // OJSC Export Insurance Agency of Russia; prepared by Vnesh econom bank and the 3rd consolidated report of Vnesh econom bank // OJSC North Caucasus Development Group. The 1st non-financial report that Corporation; included information on all entities of the Group was issued in 2012.1 // OJSC The Far East and Baikal Region Development Fund. For the purposes of this Report, Vnesh- econom bank Group includes Vnesh econom-