CONTENTS 02. Milestones 2010 07. Minister’s Message 11. Chairman’s Foreword 15. CEO’s Review of the Year 23. SSM’s Commission Members 31. SSM’s Executive Management 41. 2010 Economic Review and SSM’s Key Statistical Analysis 49. Report on Public Service Delivery System 63. Report on Enforcement Initiatives 93. Report on Stakeholders’ Engagements, Collaborations and Law Reform 113. Financial Statements COVER RATIONALE The 2010 Annual Report cover depicts a breathtaking view of ‘the reflection’ of SSM’s headquarters through the glass panels of another building: a clear ‘reflection of SSM 2010’ as it stands tall, committed to enhancing public service delivery and facilitating business. SSM is all set to achieve new heights in meeting business needs by creating a conducive and responsive business environment for the nation. 2 COMPANIES COMMISSION OF MALAYSIA MILESTONES 2010 27–29 JANUARY 2010 PUBLIC UNIVERSITIES Outreach programme: ‘Your Business Begins at SSM’ held at UniKL. Four Public Universities and seven Private Universities participated to encourage UNIVERSTI KEBANGSAAN MALAYSIA entrepreneurship among graduates. National University of Malaysia Public Universities • International Islamic University Malaysia (IIUM) • Universiti Kebangsaan Malaysia (UKM) • Universiti Teknologi Mara (UiTM) • University of Malaya (UM). Private Universities • Universiti Kuala Lumpur (UniKL) • Universiti Teknikal Malaysia, Melaka (UTeM) PRIVATE INSTITUTIONS • Management And Science University (MSU) • Advanced Management and Technology Centre (PTPL) College • Universiti Sains Islam Malaysia (USIM) • Universiti Tenaga Nasional (Uniten) • Kuala Lumpur Metropolitan University (KLMU). PTPLCollege Your Assurance Of Excellence 28 JANUARY 2010 Signing of the Memorandum of Understanding (MoU) between SSM and UNICEF with the main objective being to collaborate on enhancing the welfare of children in Malaysia through the practice of CR among the corporate and business community. ‘MoU between SSM and UNICEF on Corporate Responsibility (CR)’ COMPANIES COMMISSION OF MALAYSIA 3 Milestones 2010 (cont’d) 11 FEBRUARY 2010 Launching of the first phase of the Malaysian Corporate Identity (MyCoID) project by the Honourable Prime Minister at the Putrajaya International Convention Centre (PICC). 1st phase 18 MARCH 2010 AND 16 JULY 2010 SSM-IIM Corporate Responsibility & Corporate Integrity Forum aimed at providing a better understanding on the concept of CR and corporate integrity, and to further inculcate the culture of these two concepts among the small and medium enterprises (SMEs). 1 APRIL 2010 Introduction of SSM’s Second Economic Stimulus Package from 1 April 2010 to 31 December 2010 in support of the Government’s efforts in sustaining the nation’s economic recovery since the global economic slowdown of 2009. The initiative provided a temporary reduction of 15% on fees for the incorporation of new companies with an authorized capital of less than RM1 million. 4 COMPANIES COMMISSION OF MALAYSIA Milestones 2010 (cont’d) 1 APRIL 2010 Introduction of the 1-Day Company Incorporation service. This service enables SSM customers to go through registration procedures (name search and approval, lodgement of incorporation documents, stamping of the Memorandum and Articles of Association (M&A), and the purchase of statutory books, company common seal and share certificates) DAY quickly and efficiently at SSM within the same day. Provided that incorporation documents are presented COMPANY INCORPORATI ON before noon, the certificate of incorporation will be issued within the same day. 18 JUNE 2010 Endorsement by the Cabinet on the 19 Policy Statements as the basis for the drafting of the New Companies Bill. The 19 Policy Statements cover recommendations by the Corporate Law Reform Committee towards creating a robust and dynamic corporate legal framework. The New Companies Bill will articulate the desire for the simplification of law and procedures, facilitating growth of private companies while at the same time maintaining best practices of good governance. 22–24 JUNE 2010 THE REGIONAL The Inaugural Regional Cambridge International Symposium on Economic Crime with the theme CAMBRIDGE ‘Attaining Corporate Resilience through Governance INTERNATIONAL and Integrity’ was successfully organized by SSM SYMPOSIUM ON in association with the Centre for International ECONOMIC CRIME Documentation on Organised and Economic Crime (CIDOEC). With 24 speakers and role- players from CIDOEC, along with local experts, 2010 the Symposium was attended by 342 delegates KUALA LUMPUR comprising local and international participants. COMPANIES COMMISSION OF MALAYSIA 5 Milestones 2010 (cont’d) 29 JULY 2010 Launching of SSM’s new corporate office ‘Menara SSM@Sentral’. A modern 31-storey building constructed with world-class infrastructure and equipped with state-of-the-art facilities, it has enabled SSM to provide better services to the public. Menara SSM@Sentral TWENTY-EIGHTH INTERNATIONAL SYMPOSIUM 7 SEPTEMBER 2010 ON ECONOMIC CRIME SUNDAY 5TH SEPTEMBER - SUNDAY 12TH SEPTEMBER 2010 Delivery of the Keynote Address by SSM’s CEO, JESUS COLLEGE, UNIVERSITY OF CAMBRIDGE Dato’ Azmi Bin Ariffin at the 28th Cambridge The New Deal - Ensuring Integrity, International Symposium on Economic Crime Stability and Survival themed ‘The New Deal — Ensuring Integrity, Stability and Survival’ at Jesus College, University of Cambridge, United Kingdom in acceptance of Principal Sponsor an invitation by the Centre for International Serious Fraud Office England & Wales Documentation on Organised and Economic Crime (CIDOEC). Centre for International Documentation on Organised and Economic Crime 6 COMPANIES COMMISSION OF MALAYSIA Milestones 2010 (cont’d) 19 OCTOBER 2010 Tuanku Ja’afar Law Conference on contemporary issues pertaining to CG and CR. It was officiated by the Yang Di-Pertuan Besar of Negeri Sembilan, DYMM Tuanku Muhriz Ibni Almarhum Tuanku Munawir, who is also UKM’s Chancellor. The Conference was co-organized by UKM’s Law Faculty and SSM. The event was held at the Tun Dr. Siti Hasmah Auditorium at Menara SSM@Sentral Kuala Lumpur. Pembangunan Sumber Manusia Berhad PERKESO 3 NOVEMBER 2010 Launching and mobilization of the second phase of the MyCoID system. MyCoID enables simultaneous registration with the Employees Provident Fund (EPF), the Inland Revenue Board of Malaysia (IRBM), the Social Security Organisation SIMULTANEOUS REGISTRATION (SOCSO), Small and Medium Enterprise Corporation (SME Corp) and the Human Resources Development Fund (HRDF) once a company is incorporated at SSM via a single submission. 2nd phase 9 NOVEMBER 2010 Launch of the SSM-UNICEF tool-kit on ‘How to Set Up a Child Care Centre at the Work Place’ by YABhg. Datin Paduka Seri Rosmah Mansor. The tool-kit reflects SSM’s strong support in encouraging the practice of social responsibility at the work place among the corporate community in Malaysia. MINISTER’S MESSAGE 8 COMPANIES COMMISSION OF MALAYSIA MINISTER’S MESSAGE I have observed with great The year 2009 was the worst global economic recession since the period post-World War II. Even interest the efforts of the though the global economy is on the road to recovery, the speed of recovery is still tepid at best. Companies Commission of In advanced economies such as the United States, Malaysia (SSM) in supporting Japan, the European Union and the United Kingdom, households and financial institutions were seeking the national agenda as well to repair balance sheets and manage constrained credit growth due to, among others, employment as meeting the challenges of uncertainty and an increase in household debts. tomorrow through its Second Each region had experienced the economic crisis in Strategic Direction Plan varying measures. However, recovery in emerging economies was more apparent, evidenced by a (SDP II). steady growth in their domestic demand. These emerging economies are not just leading the recovery but are increasingly an important source of stability, with many of the risks to global growth centered on high-income countries. The strong growth in domestic demand in developing countries COMPANIES COMMISSION OF MALAYSIA 9 Minister’s Message (cont’d) will continue to lead growth in the world economy. • promoting and driving good governance and The Government’s continuing efforts to boost the corporate responsibility coupled with efforts in economy proved to be fruitful. In 2010 the Malaysian ensuring a conducive and sustainable business economy rebounded with a 7.2% growth in GDP environment from a 1.7% contraction in 2009. Public spending through the two economic stimulus packages and • delivering innovative products and services to an accommodative monetary policy helped the meet stakeholder needs nation regain its growth momentum. • providing superior service delivery through The services sector has been a key contributor operational excellence towards the nation’s economic growth, expanding by 6.8% per annum during the Ninth Malaysia Plan • generating synergies through strategic period (2006–2010) and contributing a 58.0% collaboration share to GDP in 2010. A strong performance in finance, insurance, real estate and business services, • evolving to a knowledge driven organization to wholesale and retail trade, accommodation develop competitive advantage and restaurants, as well as the transport and communications subsectors also contributed • driving a high performance culture through significantly toward the expansion. capacity and capability building, and Malaysia has become an