CLINTON GARCIA, COCOA PRODUCER AND PIERRE ABI HAILA, CRAFT CHOCOLATIER VALRHONA PARTNERS SINCE 2013 - BELIZE Together, bettergood becomes SUSTAINABILITY REPORT 2019 © Riot House Production This year, we wanted to pay tribute to the men and women who work every day to ensure Valrhona is making a positive impact both within its business and beyond. You will find their observations and accounts of their endeavors dotted throughout the pages of this report. The Valrhona CSR Team Carole, Julia & Alice live long live long live long live long COCOA ENVIRONMENT GASTRONOMY TOGETHER Thanks to Véronique H., Jean-François, Julien, Marianie, Cédric, Stéphane, Benjamin, Clinton, Pierre A, Pierre C, Elisande, Claude, Sébastien, Eloïse, Mathieu, Mickaël, Yves, Guillaume S, Samuel, Claudie, Pierre M, Christel, Raphaële, Franck, Benoît, Sylvain, Véronique Z, Armelle, Bassa, Mélissa, Alexis, Philippe, Thierry, Claire, Agathe, Agustina, Maria, Sandra, Eugenio, Rafaëlla, Fiona, Antonin, Véronique H., Guillaume L, Nathalie, Zeyneb, Frédéric, Mathilde, Nicolas, Benjamin, Joël, Claire, Aurélie R, Catherine, Lucile, Sylvie, Florian, Lauranne, Johan, Aurélie M, Tom, Léa, Muriel, Marina and Clémentine. 2 CONTENTS 5 live long COCOA 15 live long 22 ENVIRONMENT live long GASTRONOMY 30 live long TOGETHER 3 Editorial Clémentine Alzial CEO AT VALRHONA year, and they labor with company using a “triple the same energy and bottom line”: people, resources - so why should planet, profit. These three they earn less? We had elements must be given to make a commitment equal priority in all our and compensate them decision-making, as each for these unfair losses by one is as important as the Together, good becomes guaranteeing a minimum other. People, the planet better. We want to foster price, whatever the state of and profit can never be a collective movement the market. dissociated from one that unites everyone in Another of the things another. I always abide the cocoa, chocolate and which make me proud by the conviction that our gastronomy industries of Valrhona is that we business’ sustainability around the move towards set ourselves ambitious is what will enable us to a fair, sustainable cocoa goals because this is the make a positive impact. sector and gastronomy only way to effect real In my eyes, it is in all world which does good change in the face of these small successes, and tastes great. This is our current climatic and all these small steps that Valrhona’s mission and it environmental crises. Our the beauty of our work acts as our guiding star commitment to carbon lies. What could be more every day – as well as neutrality throughout motivating than getting motivating me personally! our value chain, from up every morning to work One of the things which plantation to plate, is proof for a company of which make me proud of of our ambition. I am proud, alongside Valrhona is its support One other thing which people – from suppliers for cocoa producers. In makes me proud of to employees and Ivory Coast, for example, Valrhona is that we are customers – I love to be producers’ livelihoods a B Corp™ company. around? depend on speculation Thanks to our successful on cocoa on the global business model, we will commodity markets. Yet be able to have a positive the producers’ crop is impact on society and the the same from year to environment. We steer the 4 About the Group Savencia alrhona has been part of the Savencia Saveurs & Spécialités Group V since 1984, and belongs specifically to the Savencia Gourmet division. The Savencia Group has two entities: A number of premium sweet gastronomy brands form part of the Food Service Premium division, including Valrhona, Weiss, República del Cacao, Chocolatree, Valrhona Signature, Sosa and Norohy. SAVENCIA FROMAGE SAVENCIA GOURMET FRO & DAIRY which focuses which offers very high NCIA MA VE GE SA ENCIA G & on cheese and dairy quality food specialties AV OU S R D specialties, with brands based around three M A I E R T in France such as Caprice activities: Food Service Y des Dieux and Elle & Vire. Premium, supermarkets, and shops & online sales. The Group, which is SAVENCIA’S CSR APPROACH based in 30 countries IS BASED ON FOUR KEY AREAS and sells its products in FOR PROGRESS: PRODUCTS; over 120, has always been INGREDIENTS AND MATERIALS; determined to stay true THE PLANET; AND PEOPLE. to its founding values and its goal of “Leading the way to better food”. TRADE TNE Savencia is committed Providing healthy, PAR RS Co-developing S to its responsibilities and responsible food that ER PR sustainable M O to meeting tomorrow’s tastes delicious U D agricultural sectors S U N C challenges, which is why E O R the group launched its C S “Oxygen” CSR strategy in 2018. The program’s S E ambition is to combine E E N Y meaning and company V O I R L O success, working with P Fostering well-being N M M E Reducing E N T partners and innovating and a supportive for a better world. our environmental environment in the C IV TY impact workplace IL SOCIE 5 About Valrhona WE WANT TO FOSTER s a partner to chefs A COLLECTIVE A since 1922, we at MOVEMENT Valrhona believe that, together, we can imagine the best of chocolate. By joining forces with Valrhona, you contribute to creating a more sustainable cocoa sector. Together: To shift the momentum And a gastronomy towards a fair and world which sustainable does good and cocoa sector tastes great. The Chocolaterie L’École Valrhona is du Vivarais opened and the Coupe The Fondation is founded by Albéric du Monde de la Pâtisserie Valrhona Guironnet. is co-founded is created 1922 1947 1989 1997 2006 2013 The Valrhona The first long-term The Cité du brand is born partnerships with Chocolat producers are signed is opened 6 IN FIGURES 862 5 employees, subsidiaries and including 48 in commercial offices: the United States, New-York, Tokyo, 2 38 in Japan, Hong Kong, Milan, chocolate factories 23 in Spain and 15 Barcelona in Tain l’Hermitage in Italy 18,208 Our products are sold cocoa producers in in 85 countries 16 countries 0.13% of all the cocoa bought around the world 40,000 customers: chocolatiers & pastry chefs, hotels 4 & restaurants, selected Écoles Valrhona: outlets and distributors Tain, New York, Tokyo, Paris Valrhona becomes a joint shareholder in the Millot Valrhona commits Valrhona plantation in Madagascar and to becoming carbon becomes a B launches its Live Long initiative neutral by 2025 Corp™ 2015 2016 2017 2018 2019 2020 Launch of the Cacao Price compensation Valrhona’s mission Forest project scheme comes into “together, good becomes force in Ivory Coast better” is launched 7 Together, good becomes better our mission At Valrhona, we want to foster a collective movement that unites everyone in the cocoa, chocolate and gastronomy industries around the move towards a fair and sustainable cocoa sector and gastronomy which does good and tastes great. THE CHALLENGES alrhona is by your side WE FACE ARE: V to create increasingly fair and sustainable cocoa and chocolate. We are leading multiple, multi- faceted actions as part of Developing the cocoa and Better connecting the the Live Long program. chocolate sectors upstream cocoa and gastronomy These actions need to be and downstream. sectors. more visible, and we will Upstream, the major Forging links between never be able to change challenge is improving cocoa upstream and the game on our own. production conditions, both downstream parts of It is our clients, artisans, for producers (in terms of the supply stream and chocolatiers, pastry chefs, income, living conditions securing cooperation chefs and bakers who work and human rights) and for between different daily to promote fairer the environment (protecting players are ways of both consumption habits. They forests). Downstream, changes creating chocolate that have the power to drive are needed to foster a more benefits everyone, and a change with us. responsible gastronomy which is “conscious” cuisine that not only delicious and beautiful, does good and tastes but also healthier, more great. transparent, and respectful of people and the planet. 8 Being B CorpTM means Valrhona is much more than having a certification, it is a philosophy TM embraced by more than 3,200 companies worldwide, including B Corp nearly a hundred in France. We are very proud to be part of it. We are proud to have been a B CorpTM-certified company since January 2020. This label rewards socially and environmentally committed businesses. WHAT IS THE B CORPTM A CERTIFICATION THAT OUR EFFORTS HAVE CERTIFICATION? EMBODIES OUR LONG- ONLY JUST BEGUN The B CorpTM label is a leading STANDING COMMITMENT Armed with this label and, corporate certification which While we are proud of this most importantly, our belief uses a demanding audit to recent recognition, our in our mission that “together, identify companies which sustainable approach has been good becomes better,” set themselves high social an integral part of our culture we fully intend to continue and environmental standards and DNA for many years. down this path. as part of their continuous We also had our company’s In future, we want to go improvement efforts. Articles of Association even further in limiting Specifically, this certification changed to include concepts our environmental impact recognizes businesses that required by B CorpTM. They and helping our customers seek not only to be the best in commit our managers and implement more responsible the world but the best for the employees to taking social and practices. Here are some world too. environmental consequences examples: To obtain the label, companies into account in all their day-to- are assessed in five areas: day decisions.