MITSUBISHI MOTORS Corporate Social Responsibility Report 2018 Commitment of Mitsubishi Motors Performance Report: Performance Report: Performance Report: GRI Standards CSR Management ’ Editorial Policy Contents Top Management Material Issues Environment Social Governance Reference Chart Corporate Overview ..................................................... 02 Commitment of Top Management ................................. 04 CSR Management .............................................................. 06 .................................... Mitsubishi Motors’ Material Issues 08 Overview and Measures Regarding Improper Conduct in Fuel Consumption and Emissions Testing .................... 12 ESG Performance Report: E nvironment ........................................................... 14 Policies ............................................................. 15 Environmental Management ................................ 21 Products & Technologies ..................................... 25 Business Activities ............................................. 37 Collaboration with Society ................................... 46 Environmental Data ............................................ 51 S ocial ............................................................................ 54 Safety and Quality .............................................. 55 Employees ........................................................ 64 Human Rights .................................................... 76 Supply Chain Management .................................. 78 Social Contribution ............................................. 81 G overnance ................................................................... 83 Corporate Governance ........................................ 84 Editorial Policy ............................................................ 94 GRI Standards Reference Chart ...................................... 95 Mitsubishi Motors CSR Report 2018 01 Commitment of Mitsubishi Motors Performance Report: Performance Report: Performance Report: GRI Standards CSR Management ’ Editorial Policy Corporate Overview Top Management Material Issues Environment Social Governance Reference Chart Corporate Overview Company Name Mitsubishi Motors Corporation Brand Name MITSUBISHI MOTORS Established April 22, 1970 Capital Stock ¥284,382 million Head Office 5-33-8 Shiba, Minato-ku, Number of Shares Tokyo 108-8410, JAPAN Issued and Outstanding 1,490,282,496 (including treasury stock) (Common Stocks) Business Mitsubishi Motors Group carries out development, production and sales of vehicles Number of Employees Consolidated: 30,507 and vehicle parts and engages in the sales Non-consolidated: 13,693 finance and insurance agency businesses. as of March 31, 2018 Consolidated Net Sales (Billions of yen) Consolidated Operating Income, Ordinary Income and Net Income* (Billions of yen) Consolidated Operating Income Ordinary Income Net Income* * Net income attributable to owners of the parent 2,267.8 2,180.7 2,192.4 151.6 2,093.4 135.9 138.4 141.0 123.4 129.5 118.2 110.1 1,906.6 104.7 98.2 107.6 72.6 5.1 8.9 △198.5 2013 2014 2015 2016 2017 （FY） 2013 2014 2015 2016 2017 （FY） Mitsubishi Motors CSR Report 2018 02 Commitment of Mitsubishi Motors Performance Report: Performance Report: Performance Report: GRI Standards CSR Management ’ Editorial Policy Corporate Overview Top Management Material Issues Environment Social Governance Reference Chart Principal Facilities Worldwide Japan PCMA Rus GAC Mitsubishi Motors Co., Ltd. (GMMC) Mitsubishi Motors R&D of Mitsubishi Motors (China) Co., Ltd. (MMCh) America, Inc. (MRDA) Tokachi Research & Development Center Kyoto Plant Japan Kyoto Research & Development Center Mitsubishi Motor R&D Europe GmbH (MRDE) Mitsubishi Motors Philippines Corporation (MMPC) Kyoto Plant - Shiga Mizushima Plant Pajero Manufacturing Co., Ltd. Asian Transmission Corporation (ATC) Head Office Tokyo Design Studio Mitsubishi Krama Yudha Motors and Manufacturing (MKM) Mitsubishi Motors Krama Yudha Indonesia (MMKI) Okazaki Plant Research & Development Center EV Research & Development Center Mitsubishi Motors (Thailand) Co., Ltd. (MMTh) MMTh Engine Co., Ltd. (MEC) 104 sales companies in Japan Sales in more than 160 countries (including non-consolidated companies) Head Office Major Vehicle Production Bases Production Bases for Engines, Transmissions, Parts, etc. Development / Design Bases Six bases in the four countries of Japan, Major vehicle Global Sales and Production Volumes (Thousands of units) Thailand, the Philippines, and Indonesia models (including consolidated subsidiaries) Production FY2015 FY2016 FY2017 FY2015 FY2016 FY2017 Seven bases in the five countries of Japan, Bases Engines, Production volume 653 531 590 Production volume 490 533 661 China, Thailand, the Philippines, and Indonesia transmissions, Japan Asia (including consolidated subsidiaries, affiliates, Sales volume 102 80 98 Sales volume 322 315 429 parts, etc. and partners) North Production volume 38 － - Other Production volume 24 15 19 Nine bases in the five countries of Japan, America Sales volume 135 138 155 Regions Sales volume 283 214 230 Development / Design Bases United States, Germany, China, and Thailand Production volume 3 － 1 Production volume 1,208 1,079 1,270 (including consolidated subsidiaries) Europe Total Sales volume 206 179 189 Sales volume 1,048 926 1,101 * Production volume refers to the number of finished vehicles (including KD) produced, including vehicles supplied to other companies as OEM and joint-development vehicles produced by our company, but does not include local brand vehicles in China. Sales volume refers to retail units sold under the brand name of Mitsubishi Motors Mitsubishi Motors CSR Report 2018 03 Commitment of Commitment of Mitsubishi Motors Performance Report: Performance Report: Performance Report: GRI Standards CSR Management ’ Editorial Policy Top Management Top Management Material Issues Environment Social Governance Reference Chart Contributing to the Development of a Vibrant Society through CSR That Demonstrates Mitsubishi Motors’ Character Responding to Changes in the Motor, and Mitsubishi Motors established a technology Management Environment and partnership with Google. Through these types of partnerships, we are making advances in performance Pursuing New Possibilities of Mobility and the practical application of equipment that was considered difficult to realize before. The management environment of the automobile We believe that by focusing on social needs and industry is undergoing major changes. For example, addressing those needs in new car manufacturing, there new technologies such as AI and the Internet of Things is no limit to what we can contribute to society. (IoT) are being incorporated into mobility, and the value and roles of automobiles are changing. In addition, Solving Social Issues through the spread of car sharing is replacing the conventional Business Activities Based on wisdom that automobiles are something to be owned. Under these circumstances, Mitsubishi Motors became a Identified Material Issues member of the Renault-Nissan Alliance in 2016 and made a step toward sustainable growth. The United Nations adopted the Sustainable Development In order to transform these internal and external changes Goals (SDGs) in 2015. Mitsubishi Motors, recognizing the into opportunities, it is necessary that we take proactive importance of the SDGs, conducted repeated interviews action toward value creation. With this commitment, with experts and internal investigations. In FY2018 we Mitsubishi Motors established a new Corporate Vision identified 15 material CSR issues that the company should and Mission in FY2018 (see page 6). Our vision of creating address from among various issues in the environmental, a vibrant society by realizing the potential of mobility social, and governance fields (for details, see page 8). and the four missions on page 6 for carrying out this A person in the officer class responsible for each of the vision represents the stance that the entire Mitsubishi 15 material issues was appointed, and targets and key Motors Group is pursuing, from a long-term perspective. performance indicators were set. The progress and results It is also crucial that we collaborate with partners who of undertakings are monitored by the CSR Management have strengths different from ours so that we can Committee, of which I serve as chairman. respond to rapidly changing social needs. For example, Officers were appointed as leaders with regard to the battery performance is a major key to the success of following six material issues, which are particularly electric vehicles, and collaborating with battery makers important from the perspectives of stakeholder’s concern is essential. The situation is similar with regard to and impact on the company, creating a structure that connected cars, and in September 2018, Renault, Nissan allows for even more comprehensive follow-ups. Mitsubishi Motors CSR Report 2018 04 Commitment of Commitment of Mitsubishi Motors Performance Report: Performance Report: Performance Report: GRI Standards CSR Management ’ Editorial Policy Top Management Top Management Material Issues Environment Social Governance Reference Chart Thailand (MMTh) opened in June 2018, aiming to achieve ■ Responding to climate change and energy issues even higher customer satisfaction. ■ Delivering products which help prevent traffic accidents We are implementing a variety of initiatives in Japan and ■ Improvement of product, sales,