11-12 December, University of Liverpool Management School Preliminary programme #PMAC2017 UK business schools are a vital part of the higher education landscape and have a unique ability to create economic value and contribute to the health of their university and local community. Professional services teams make a critical contribution to the success and sustainability of their institutions and play a key role in managing financial, social and environmental risks, obligations and opportunities. The Chartered ABS’ Professional Managers’ Annual Conference (PMAC) provides a unique opportunity for senior representatives of the professional services community working within business schools to come together to reflect on common challenges, share best practice and develop new networks. PMAC 2017 features a unique mix of high-quality workshops, presentations and poster sessions evidencing innovative ways in which professional managers are delivering value to their institutions. Dates: 11 & 12 December Venue: The Foresight Centre 1 Brownlow Street, Liverpool, L69 3GL Gala Dinner: Hard Day’s Night Hotel Taking place on the evening of the first day the Drinks Reception and Gala Dinner is an excellent opportunity to relax with fellow participants. Who should attend: Designed in consultation with members of the Chartered ABS Professional Managers' Committee and experts from across the business school community, the two-day programme is designed for senior professional managers. It is particularly relevant for: • Heads of Administration • School Administrators • Registrars • Chief Operating Officers • Faculty Managers • Heads of Operations and Administration • Accreditation and other specialist Managers in marketing, human resources, finance and professional development 2 Preliminary Programme Day one: Monday 11th December 09:00 Registration and refreshments 09:50 Introduction Anne Kiem, Chief Executive, Chartered ABS Dr Phillipa Towlson, Head of Operations and Administration, Lord Ashcroft International Business School and Chair, Chartered ABS Professional Managers’ Committee 10:00 Welcome Professor Julia Balogun, Director, University of Liverpool Management School 10:10 Keynote Address: UK business schools in an uncertain international landscape Professor Janet Beer, President, Universities UK and Vice-Chancellor, University of Liverpool 10:50 Panel discussion: Developing international partnerships: new opportunities and challenges Dr Yvonne Carlisle, Head of International Affairs, Nottingham Business School Sharmishta Chatterjee-Banerjee, Head of External Relations, Newcastle University Business School Peter Clack, Director of International Relations, University of Birmingham Dr Gordon Fletcher, Academic Unit Head: Operations & Information Management, Salford Business School Dr Tim Gore OBE, Chief Executive Officer, University of London Institute in Paris 11:30 Break 12:00 Breakout i. Breakout ii. Breakout iii. Back to basics: Developing a A business school with purpose? Continuous improvement through compelling alumni relations Exploring how LUMS researched and accreditation strategy identified its purpose and how the Bringing together examples from How to develop a strategy that research has been shared, three UK institutions, in a discussion meets the demands of international championed and reinforced across of how external accreditation can be alumni, educates current students the school. used to promote continuous and supports the wider University. improvement. Adam Mitchell Jayne Murphy Marketing Manager, Lancaster Dr Bethan Jones-Davies Alumni Relations Manager, University Management School Service Quality Manager, University University of Liverpool Management of Liverpool Management School School Michelle Stevenson Laura Hill Enhancement and Assurance Alumni Relations Officer, University Manager, Cardiff Business School of Liverpool Management School Rose White External Accreditations Manager, Lancaster University Management School 12:50 Lunch 14:00 Professional managers and the TEF Professor Jerry Forrester, Professor, Hertfordshire Business School and Vice Chair, Chartered ABS Dr Heather Moyes, Business Manager for the Pro Vice-Chancellor for Student Experience and Academic Standards, Cardiff University 14:50 Break and poster presentations 3 15:50 Breakout iv. Breakout v. Breakout vi. Let’s get digital In search of organisational values: a Supporting the Year in Industry at A case study of how The London collaborative approach the University of Liverpool Institute of Banking & Finance An example of a collaborative Management School approached a strategic review of its research project between an HR Exploring the opportunities and digital capabilities in teaching and practitioner and an academic. challenges of ‘Year in Industry’ learning. placements as part of boosting Dr Ruth Slater students’ employability. Nicola Scull Course Leader HRM/HRD School of Head of Digital Learning & Libraries, Management, University of Central Rachael Lucas The London Institute of Banking & Lancashire Student Experience Team Leader Finance (Undergraduate Programmes), Jayne Mizon University of Liverpool Management Senior Lecturer in Hospitality and School Events, School of Management, University of Central Lancashire Anne Donnelly Business Development Manager, University of Liverpool 16:40 End of day one 19:00 Drinks reception followed by Gala Dinner Hosted by the Professional Managers’ Committee 4 Day two: Tuesday 12th December 09:00 Registration and refreshments 09:30 Welcome back 09:40 Diversity and Athena Swan Professor Simonetta Manfredi, Professor in Equality and Diversity Management, Director, Centre for Diversity Policy Research and Practice, Oxford Brookes University Business School (to be confirmed) 10:20 Social responsibility in management education: the implications of PRME for professional managers Speaker to be confirmed 11:00 Break and poster presentations 11:50 Breakout vii. Breakout viii. Zero to business hero Reciprocal loyalty Outlining the simple but effective steps Surrey Business Exploring how Oxford Brookes Business School’s recent School took to establish itself with the local business move to a new campus was managed and what was done community and setting out the next stage of our to settle staff into the new environment. business engagement strategy. Matthew Hisbent Abi Bradbeer Head of Operations, Oxford Brookes Business School Business Manager, Surrey Business School, University of Surrey Emma Coles Major Projects Manager (Accreditations), Oxford Brookes Business school 12:40 Lunch 13:40 Breakout ix. Breakout x. Be your own boss Creating a sense of belonging: pre-arrival to induction Exploring how the business school supports students Exploring two new initiatives that Sheffield Business prepare for working freelance or being self-employed School have developed to help induct new students. through developing a series of skills-building seminars Claire Parkin Marcia Baldry-Bryan Student Experience Manager, Sheffield Hallam University Enterprise & Entrepreneurship Manager, Lord Ashcroft International Business School, Anglia Ruskin University Louise Barrett Student Experience Manager, Sheffield Business School 14:30 Making the matrix work for you: a case study of one approach for discussion Over the last two years the Professional managers group has been developing a Professional Development Matrix to assist colleagues in developing internal conversations and processes to support the development of their teams. This interactive session will explore how the matrix has evolved and is being used in practice. Matthew Hisbent, Head of Operations, Oxford Brookes Business School 15:00 Closing remarks and announcement of the winner of the ‘Best Poster’ competition Dr Phillipa Towlson, Head of Operations and Administration, Lord Ashcroft International Business School and Chair, Chartered ABS Professional Managers’ Committee 15:10 Close of conference 5 Posters Presentations Gaining a global advantage: enhancing the student experience Helen Atkinson, International Relations Officer, Newcastle University Business School Improving student experience and engagement using advice drop-in sessions Jacqueline Guillemard, School Administrator, School of Business, Management and Economics, University of Sussex Juliet Williams, Student Experience Officer, University of Sussex LaunchPad Leadership Development Programme Francesca Walker, Senior lecturer, University of Central Lancashire Leveraging the expertise of our alumni network for the benefit of our MBA students Alys Dunn, Alumni Relations Manager, Newcastle University Business School Research support: Jack of all trades! Jennifer Evans, Research Office Manager, Cardiff Business School Supporting student integration: a new approach Rachael Lucas, Student Experience Team Leader (Undergraduate Programmes), University of Liverpool Misha Jones, Student Experience Administrator, University of Liverpool The Adam Smith Graduate Award Kirsteen Daly, Accreditations and Postgraduate Manager, Adam Smith Business School The role of alumni relations in enhancing postgraduate taught programmes Dr Xiang Li, Alumni Manager, Adam Smith Business School Using on-line simulation packages to consolidate student learning John Mercer, Associate Director, Edge Hill Business School We have the skills to succeed and engage with business Hoi Lei Chan, Research and Enterprise Team Manager, Anglia Ruskin University Rachel Thomason, Media and Events Coordinator, Anglia Ruskin University Krisztian Papp, Project Coordinator, Anglia Ruskin University About us The Chartered Association of Business Schools is the voice of the UK’s business and management education sector. We support our members to maintain world-class standards of teaching and research, and help shape policy and create opportunities through dialogue with business and government. Our 150 members consist of 120 business schools and higher education providers, as well as affiliate stakeholders, corporate members and international partners. Charteredabs.org 6 .