com (CRICOS No. 03429B) 2021 Student Handbook CONTENTS ORGANISATIONAL CONTACTS ................................................................................................................... 3 Part 1: ABOUT OZFORD ............................................................................................................................. 3 Ozford Programs ............................................................................................................................................... 4 Ozford Facilities ................................................................................................................................................ 5 Part 2: OZLEARN – ACADEMIC INFORMATION........................................................................................... 8 Course Materials ............................................................................................................................................... 8 Assessment ....................................................................................................................................................... 8 Academic Conduct ............................................................................................................................................ 9 Learning Management Systems- Moodle ......................................................................................................... 9 Academic and Learning Support ..................................................................................................................... 10 Academic Records........................................................................................................................................... 11 Part 3: OZCONDUCT– CODE OF CONDUCT ................................................................................................ 13 Use of IT Facilities and Services ...................................................................................................................... 15 Building Regulations ....................................................................................................................................... 17 Part 4: OZSUPPORT– STUDENT SUPPORT AND SERVICES .......................................................................... 18 Student Services Desk ..................................................................................................................................... 18 Arrival, Orientation and Transition ................................................................................................................. 18 Health and Wellbeing ..................................................................................................................................... 18 First Aid Services ............................................................................................................................................. 19 Job, Career and Further Study ........................................................................................................................ 20 Emergency, Legal and Crisis Assistance .......................................................................................................... 20 Liaison and Advocacy Support ........................................................................................................................ 21 Bullying and Sexual Harassment Support ....................................................................................................... 21 Financial Support ............................................................................................................................................ 22 IT Support ....................................................................................................................................................... 22 Support for Students with Special Needs ....................................................................................................... 22 Part 5: OZWAY– POLICIES AND PROCEDURES ........................................................................................... 23 Part 6: OZLIFE– STUDENT LIFE .................................................................................................................. 26 Information Sessions and Social Events .......................................................................................................... 26 Change of Personal Details ............................................................................................................................. 26 Accommodation ............................................................................................................................................. 26 Safety and Security .................................................................................................................................. 29 Campus Safety ................................................................................................................................................ 29 Personal Safety ............................................................................................................................................... 29 Fire Safety ....................................................................................................................................................... 30 Family Safety ................................................................................................................................................... 30 Travel Safely .................................................................................................................................................... 31 Water Safety ................................................................................................................................................... 31 Sun Safety ....................................................................................................................................................... 31 Health Insurance ............................................................................................................................................. 31 Health Care ..................................................................................................................................................... 31 Student Life – Must Know Tips ....................................................................................................................... 32 Awards, Graduation and Alumni ..................................................................................................................... 33 Part 7: OZVISA – INFORMATION FOR STUDENT VISA HOLDERS ................................................................ 34 Working in Australia ....................................................................................................................................... 34 Completion within Expected Duration of Study ............................................................................................. 35 Part 8: OZCONNECT – BEYOND OZFORD ................................................................................................... 35 Study Melbourne Centre ................................................................................................................................ 35 International Student Representation ............................................................................................................ 36 Consumer Affairs Victoria ............................................................................................................................... 36 Fair Work Ombudsman ................................................................................................................................... 36 Problems with your education course ............................................................................................................ 36 Recreational Facilities ..................................................................................................................................... 37 Part 9: OZSOS – Emergency, Health & Wellbeing, Crisis & Legal Services* ................................................ 38 Emergency Contacts ....................................................................................................................................... 38 Health and Wellbeing Support ........................................................................................................................ 39 Part 10: OZEDGE – AROUND OZFORD ...................................................................................... 41 Food Outlets ................................................................................................................................... 41 Shopping ......................................................................................................................................... 42 Festivals .......................................................................................................................................... 42 2 | P a g e ORGANISATIONAL CONTACTS Student Official Contact: Student Services and Administration Email: [email protected] Phone: 8663 7188 Other Contacts: Head – Student Services & Admin Academic Dean Saranya Tosomran Email: Available on Moodle Email: [email protected] IT Services Head of Department Email: [email protected] Email: Available on Moodle Student Welfare Email: