FOREWORD Acorn was set up by a group of volunteers in August 2011 to promote positive mental health and improve the emotional health and wellbeing of individuals experiencing mental health issues in Neath Port Talbot. This directory has been produced because members of Acorn identified the need for information about services and support organisations to be easily available and in one place. It is estimated that one in four people will experience mental ill health at some point in their lifetime, so mental illness will, at one time or another impact on many of our lives, either directly or through family, friends or colleagues. It is important to be able to find the right help, support and guidance easily so we hope this directory will help to achieve this. We have tried to focus on local services, but where these don’t exist we have put together a section on national organisations, websites and help lines. If you would like to comment on the directory or contact members of Acorn please email: [email protected]. For further information, please contact Emma Jones on 01639 631 246. Michael Sheen Patron of Acorn Neath Port Talbot CONTENTS 1. Voluntary Sector 2. Advocacy Support Cymru 3. Alzheimer’s Society 4. Bipolar UK 6. Caer Las 8. Calan Dvs 9. Citizens Advice 11. Community Advice & Listening Line 12. Cruse Bereavement Care 13. Dewis 14. Free to Engage 15. Gofal 17. Hafal 18. Journeys 19. Mental Health Matters Wales 20. Mental Health & Well Being Volunteer Project 21. Mind 23. Neath Foodbank 24. Neath Port Talbot Carers Service 25. Neath Port Talbot Hearing Voices 26. Neath Port Talbot Mental Health Forum 27. Neath Port Talbot Mental Health Service User Network 28. New Pathways Family Friendly Therapeutic Centre of Excellence 30. Port Talbot & Afan Womens Aid 31. Samaritans 33. Serenity Neath Port Talbot 34. Shelter Cymru 36. ‘Siaradwn Ni - Let’s Talk’ 37. Survivors of Bereavement by Suicide 38. Toast 40. Ty Elis 41. West Glamorgan Council on Alcohol & Drug Abuse Ltd 42. Family Housing; The Wish Project 43. Statutory Services 44. Community Mental Health Teams 46. Contact & Access Team 47. Crisis Resolution/ Home Treatment Team 48. Emergency Duty Team 49. EPP Cymru Health & Well Being 51. Mental Health Day Service 52. Mental Health Rehabilitation Service 53. Protection of Vulnerable Adults 54. Psychological Therapy 56. Neath Port Talbot Housing 57. Neath Port Talbot Welfare Rights Unit 58. Safer Neath Port Talbot Partnership 59. Stress Control 60. South Wales Police - Hate Crime Officer 61. Substance Misuse Services 62. Ward F - Adult Acute Inpatient Services 63. Well-being Through Work 65. Useful Websites & Helplines 89. Notes Voluntary SectorSector 1 An independent advocacy service, providing a voice for people who feel that they aren't able to make themselves heard. Advocacy Support Cymru ensures people are as involved as they can be in the things that affect their lives and are able to communicate their needs and wishes to professional services and organisations. Specifically: for users of secondary mental health services in the community and also anyone who is being treated or assessed for a mental health issue as in inpatient in any hospital setting. Head Office, Brook House 2 Lime Tree Court, Mulberry Drive Cardiff Gate, Business park Cardiff, CF23 8AB Contact 02920 540444 [email protected] www.ascymru.org.uk 2 Alzheimer’s Society Neath Port Talbot Dementia support workers provide one to one support and information to anyone living with dementia. The organisation also provides: • Information programme for carers • Dementia cafes • Look After Yourself health and wellbeing groups for carers • Social /support evenings • Trips • Friendly club for couples • Coffee mornings • Home support service • Resource library Alzheimer’s Society c/o Tonna Hospital Tonna, Neath, SA11 3LX Contact 01639 633400/ 01639 862879 [email protected] www.alzheimers.org.uk 3 Bipolar UK is the national charity dedicated to supporting individuals affected by bipolar. The services provided by Bipolar UK include: Link Mentoring Service: A peer mentoring service where individuals affected by bipolar can be linked up with a Volunteer Mentor who has first-hand experience of living with bipolar. Self Help Groups run throughout Wales and meet on a monthly basis. Volunteering opportunities for individuals with a diagnosis of bipolar, who are living well with the condition, or their family/ carers, to be trained to become Volunteer Mentors / Self Help Group Facilitators. Contact 01633 244244 [email protected] www.bipolaruk.org.uk 4 Bipolar UK 4th Floor, Clarence House Clarence Place Newport, NP19 7AA Neath Bipolar Self Help Group The Bipolar self help group offers: • Peer support through group discussion, useful information, social activities and guidance on managing mood swings Group meetings are friendly, confidential and informal. They are open to all individuals living in Neath Port Talbot affected by bipolar, including those with a diagnosis, those pre-diagnosis, their family members, friends and carers. The Neath Self Help Group meets on the 3rd Thursday of each month from 6:00 -7:30pm in Neath Port Talbot CVS. Contact 0845 434 9940 [email protected] 5 The Routes Project offers a drop in service which is open to all members of the public. It supports people in gaining independence and autonomy and helps sustain the benefits and increased feelings of well being that are achieved through received support. The project also provides access to appropriate housing for people who are homeless and offers support to people suffering from Mental Health and substance misuse. We help people access education and training, volunteering and employment. Contact 01639 898333 [email protected] www.caerlas.org 6 Neath / Port Talbot Services • Provide support and advice to people facing homelessness • Liaise with local landlords to provide suitable and affordable housing • Arrange rent in advance from the Social Fund for people in crisis • Provide practical help and advice for clients on all benefits • Provide advocacy for people attending appeals • Run weekly counselling service • Provide access to legal representation to clients facing debt issues Routes 6 Forge Road Port Talbot SA13 1NU Contact 01639 898333 [email protected] www.caerlas.org 7 CALAN DVS provides support and information to individuals and families experiencing domestic abuse in Neath Port Talbot. Provision of refuge and community based services, specialist children and young people’s services The BRAVE and Bridge Projects provide life skills, outreach support, counselling and mentoring. 1 Station Square PO BOX 5 Neath Neath SA11 1BY SA11 1RT Contact 01639 633580 / 01792 869480 [email protected] www.lliwvalleywomensaid.org.uk 8 Swansea Neath Port Talbot Citizens Advice service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination. Advice is offered on many areas including: • Debt and Money • Human Rights • Consumer issues • Healthcare • Work • Benefits • Housing • Tax • Discrimination • Relationships Contact 08444 77 20 20 www.citizensadvice.org.uk 9 Swansea Citizens Advice has two main bases in the area, one in Neath and one in Port Talbot. There are also Bureau sessions held in a range of community locations including: • Banwen DOVE Centre • Blaengwynfi Health Centre • Briton Ferry Community House • Cwmavon Health Centre • Cymmer Health Centre • Glyncorrwg Health Centre • Glynneath Training Centre • Lliw Valley Womens Aid • Melin Advice Centre • Port Talbot Resource Centre • Queens Road Surgery • Resolven Building Blocks Centre • Seven Sisters Community Centre • Tairgwaith Canolfan Maerdy • Ystalyfera Development Trust Swansea Swansea Neath Port Talbot Neath Port Talbot Citizens Advice Citizens Advice 44 Alfred Street 36 Forge Road Neath Port Talbot SA11 1EH SA13 1NU Contact 08444 77 20 20 www.citizensadvice.org.uk 10 C.A.L.L. offers emotional support and information/literature on mental health and related matters to the people of Wales. Anyone concerned about their own mental health or that of a relative or friend can access the service. C.A.L.L. Helpline offers a confidential listening and support service. The Mental Health Helpline service is available 24 hours a day, 7 days a week. Contact 0800 132 737 free phone Text – ‘Help’ to 81066 www.callhelpline.org.uk 11 Cruse Bereavement Care promotes the well-being of bereaved people and enables anyone bereaved by death to understand their grief and cope with their loss. Neath Port Talbot Services Include: • On-line access to information • Confidential Day-by-Day helpline • Free Leaflets • Individual bereavement support • For young people – on-line access to information and support • Individual bereavement counselling • Friendship Group, Every Weds Afternoon in Neath • Drop –In centre + Friendship Group Every Tuesday afternoon in the Forge Centre, Port Talbot 142 Walter Road, Swansea, SA1 5RW Contact 01792 462845 [email protected] www.crusebereavementcare.org.uk 12 Improving the lives of vulnerable young people Dewis provides supported accommodation, information and advice for young people aged 16-25 years living in Neath Port Talbot. Dewis works in partnership with both statutory authorities and other third sector organisations to address homelessness and related issues amongst this vulnerable age group within the Neath Port Talbot County Borough. 47 Station