2018 Vendor Handbook Market Management Team Amber Holland Trudy Toliver Operations Manager Executive Director Cell: 503-679-8664 [email protected] [email protected] Heather Morrill Anna Rose Springer Market Coordinator Senior Market Coordinator [email protected] [email protected] Lisa Hall Mike Maxam Market Coordinator Senior Market Coordinator [email protected] [email protected] Welcome Portland Farmers Market vendors! To vendors new and returning: Welcome. Whether you’ve been with us for 25 years or are considering joining us for the first time, we are happy you’re here. Each fall, we spend a few weeks editing and updating this handbook, making sure we are not just clear on our rules and policies, but also our culture, our vision, our community. As Portland grows and changes, the needs of our market vendors do as well. We have spent the last year diving into our organizational culture and how we can enable ourselves to better work alongside a diverse population of vendors and customers. It is an ongoing process and one that we hope will benefit not just our staff, vendors, and shoppers, but also our food system as a whole. While the nuts and bolts of our handbook remain largely the same from 2017- Canopy weights! Stall fees! Sourcing requirements! – You’ll notice a few updates and clarifications. We want to stay current with what our vendors need to thrive in a quickly changing economic landscape and maintain our values of quality good food for all. This handbook aims to support a safe, fun, and sustainable market with policies that lead to success of our vendors. Please share it with your staff and encourage them to refer to it as questions arise. PFM staff is always happy to help and clarify. Thank you and welcome to our 2018 Vendor Handbook! Sincerely, Portland Farmers Market Staff Portland Farmers Market 2018 Vendor Handbook Page 2 Table of Contents ABOUT PORTLAND FARMERS MARKET ................................................................... 6 MISSION ...................................................................................................................................................................... 6 VISION ......................................................................................................................................................................... 6 OUR STRATEGY .............................................................................................................................................................. 6 2018 MARKET SCHEDULE .......................................................................................... 6 CRITERIA FOR VENDOR SELECTION AND GOVERNANCE ...................................... 8 PRODUCTS WELCOME AT PFM ......................................................................................................................................... 8 PRODUCTS NOT ACCEPTED AT PFM ................................................................................................................................... 8 GENERAL ACCEPTANCE CRITERIA FOR ALL VENDORS ............................................................................................................... 9 HEMP/CBD PRODUCTS ................................................................................................................................................. 10 ADDITIONAL CRITERIA FOR PROCESSED FOODS: FOOD ARTISANS, VALUE-ADDED FARM FOODS AND HOT FOOD VENDORS ................... 10 HOT FOOD PRIORITIZATION ............................................................................................................................................ 11 DURABLE SERVICE WARE REQUIREMENTS .......................................................................................................................... 11 PARTNERSHIPS AND SHARED MARKET SPACE ...................................................................................................................... 12 PFM POLICIES FOR ALL VENDORS .......................................................................... 13 REQUIREMENTS FOR ACCEPTANCE ................................................................................................................................... 13 VENDOR AND PRODUCT IDENTIFICATION ........................................................................................................................... 14 SHOPPING BAG RESTRICTIONS AND SALES .......................................................................................................................... 15 GROSS SALES REPORTING ............................................................................................................................................... 15 VENDOR ROSTER PUBLICATION ........................................................................................................................................ 16 EMPLOYMENT PRACTICES ............................................................................................................................................... 16 LIMITS ON MARKET PARTICIPATION .................................................................................................................................. 16 CANCELLATIONS AND ADDITIONAL ATTENDANCE POLICIES ..................................................................................................... 17 SAFETY AND MARKET LOGISTICS .......................................................................... 18 BASIC BOOTH SAFETY AND SET UP .................................................................................................................................... 18 FOOD SAFETY AND SAMPLING ......................................................................................................................................... 18 TRASH DISPOSAL .......................................................................................................................................................... 19 ELECTRICITY ................................................................................................................................................................ 19 WORKPLACE VIOLENCE PROHIBITED ................................................................................................................................. 19 COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT (ADA) ....................................................................................... 19 WEATHER-RELATED MARKET CANCELLATIONS .................................................................................................................... 19 PETS IN THE MARKET ..................................................................................................................................................... 20 ON-SITE COMPLIANCE CHECKLIST AND ENFORCEMENT ........................................................................................................ 20 VENDOR CONDUCT ................................................................................................. 21 FAIR AND HONORABLE MARKETING PRACTICES ................................................................................................................... 21 UNLOADING AND LOADING ETIQUETTE; PARKING AND ON-SITE DRIVING .................................................................................. 21 STALL ASSIGNMENT AND APPEARANCE .............................................................................................................................. 21 COURTESY AND CUSTOMER SERVICE ................................................................................................................................. 22 NO SMOKING/VAPING/TOBACCO ................................................................................................................................... 22 COMMUNITY ENGAGEMENT .................................................................................. 23 VEGGIE VALET ............................................................................................................................................................. 23 VOLUNTEERS ............................................................................................................................................................... 23 GLEANERS .................................................................................................................................................................. 23 Portland Farmers Market 2018 Vendor Handbook Page 3 BUSKERS .................................................................................................................................................................... 23 SIGNATURE GATHERERS................................................................................................................................................. 24 SPONSORS AND PARTNERSHIPS ....................................................................................................................................... 24 VENDOR AND PRODUCT CATEGORIES .................................................................. 25 VENDOR CATEGORIES ................................................................................................................................................... 25 PRODUCT CATEGORIES .................................................................................................................................................. 27 FEES