SPECCIAL SUPPLEL MENT MISSOURI THE PERFECT CENTER www.inboundlogistics.com THE MAGAZINE FOR DEMAND-DRIVEN LOGISTICS • SEPTEMBER 2009 3PL CHALLENGES? FREE EXPERT SOLUTIONS www.inboundlogistics.com/3pl %," "$-$$$%"# # # "%")&") &")##! "$$#$($ $#$") %$) %""# $ $#$") %""&"#$$"% ($ "$ $!#!) %"$"-$ #%$ % # '"&") %"',!) %&"$ # ($ "$ $*) $ '$' "+ #($ "$ $$ $ sprint.com/nextel THE FASTEST NATIONAL PUSH-TO-TALK NETWORK. $$' ",#"#$ !%#$ $ %$) “Fastest” claim based on initial call setup time. GPS: Requires GPS and Java-enabled phone. Environment may limit GPS location info. Coverage not available everywhere. Nextel National Network reaches over 274 million people. ©2009 Sprint. Sprint and the logo are trademarks of Sprint. MOTOROLA and the Stylized M Logo are registered in the U.S. Patent and Trademark Of¿ ce. Other marks are the property of their respective owners. FACING LOGISTICS CHALLENGES? USE IL’S 3PL EXPERTS AND SHIIP BYTY TRUCK pagp e 30 THE MAGAZINE FOR DEMAND DRIVEN LOGISTICS September 2009 • Vol. 29 • No. 9 INSIGHT INPRACTICE 4 CHECKING IN Dialing into truck tone. READER PROFILE Leading from the Center 12 SC PERSPECTIVES Packaging solutions manufacturer MeadWestvaco, the country’s 10th- Measuring the costs of tracking. largest container exporter, sources $450 million in transportation 26 3PL LINE globally. Chris Osen, vice president of supply management, oversees Defi ning the ideal Pacifi c Rim most of those decisions. warehouse. 28 GREEN LANDSCAPE Ensuring your carrier promotes supply chain value through INDEPTH sustainability. Celebrating 90 Years of Ship By Truck When Firestone Tire and Rubber Company launched INFO a cross-country convoy in 1919 to promote its Ship By Truck advertising crusade, no one could have 116 WEB_CITE CITY known it would set in motion a transportation 130 CALENDAR revolution that rolls to this day. Inbound Logistics 132 CLASSIFIED turns back the clock to celebrate our country’s most 135 RESOURCE CENTER infl uential trucking legacies. EXCLUSIVE RESEARCH 2009 Trucking Perspectives Our annual Motor Carrier Survey provides an in-depth look at the trucking sector. Motor carriers and Inbound Logistics readers address growth areas and obstacles. Top 100 Motor Carriers Spotting best-of-breed trucking partners that can meet your unique challenges and take your business down new roads of innovation and effi ciency requires a great deal of due diligence. Want a shortcut? Our directory helps put your cargo in the right hands and your company in the driver’s seat. September 2009 • Inbound Logistics 1 RECEIVE FREE NO OBLIGATION GUIDANCE AND ADVICE www.inboundlogistics.com/3pl THE MAGAZINE FOR DEMAND DRIVEN LOGISTICS WMS DIRECTORY page 109 September 2009 • Vol. 29 • No. 9 INFOCUS INDEPTH 6 10 TIPS Getting lean to boost warehouse SITE SELECTION SUPPLEMENT Missouri: The Perfect Center labor performance. Need to be within easy reach of just about everything? Missouri is the 15 TRENDS place to be. The state’s transportation infrastructure provides a wealth The spicy side of SC integration… of options for connecting effi ciently with the rest of the country and the A sea change in Florida port world. security…Transportation and logistics sector M&A plunges. SPECIAL SUPPLEMENT Freight Payment Services: Boosting Invoice IQ Freight payment/audit providers scrutinize shipper invoices using detailed reporting, sophisticated technology, and international capabilities designed to help shippers make bright business decisions. WMS Buyer’s Guide 2009 To provide some guidance in selecting the perfect warehouse management system, Inbound Logistics canvassed leading vendors to aggregate a directory of WMS solutions and capabilities. INSIDE INFO 21 GLOBAL LOGISTICS 10+2 Solutions Demand and strategy drive India’s For many shippers, the U.S. Customs and Border Protection’s Importer retail trade…Mexican Customs gets Security Filing mandate, commonly referred to as 10+2, adds up to a makeover…Wind energy picks nothing less than a whole lot of confusion. This resource of 10+2 experts up…China’s economy hits new high. is a good place to fi nd a partner that can facilitate compliance. 125 IN BRIEF 144 LAST MILE: TIME TO GET HOROLOGICAL 2 Inbound Logistics • September 2009 FACING LOGISTICS CHALLENGES? USE IL’S 3PL EXPERTS AND CRST INTERNATIONALONAL CRST VAN EXPEDITED | CRST DEDICATED SERVICES | CRST MALONE | CRST CAPACITY SOLUTIONS | CRST LOGISTICS WHAT’S TOP OF MIND FOR YOUR SHIPPING NEEDS? It’s a fact – the tough economy has forced many trucking companies off the road. Including some you may have counted on for some of your shipping needs. So here’s another fact for you – CRST is rolling strong, with the fi nancial stability and depth of services you can rely on for all your important loads. If your company’s shipping fortunes have been placed on your head, from van expedited to fl atbed, short haul to dedicated fl eet, or total logistics management, CRST has the resources and is ready to roll for you, today and for years down the road. That’s some serious peace of mind. crst.com • 1-800-736-2778 CRST THE TRANSPORTATION SOLUTION RECEIVE FREE NO OBLIGATION GUIDANCE AND ADVICE www.inboundlogistics.com/3pl CHECKINGIN Vol. 29, No. 9 September 2009 THE MAGAZINE FOR DEMAND-DRIVEN LOGISTICS www.inboundlogistics.com STAFF PUBLISHER Keith G. Biondo by Keith Biondo | Publisher [email protected] EDITOR Felecia J. Stratton [email protected] SENIOR ASSOCIATE EDITOR Joseph O’Reilly [email protected] ASSOCIATE MANAGING EDITOR Catherine Harden [email protected] CONTRIBUTING EDITORS Dialing Into Truck Tone Merrill Douglas • Cindy Dubin • Robert Malone Amy Roach Partridge • Deborah Ruriani ou pick up the phone and get a dial tone. You move to a keyboard and you CREATIVE DIRECTOR Michael Murphy [email protected] have Web tone. Many of us take these amazing enablements for granted, SENIOR DESIGNER Mary Brennan Y rarely considering how they work, just expecting that they will – all the [email protected] time, every time. We only consider their absence when and if they fail. PRINT/WEB PRODUCTION MANAGER Shawn Kelloway But what about truck tone? Our profession is aware of the intricacies of truck [email protected] transportation, but we expect it to always be there, in one form or another, in PUBLICATION MANAGER Sonia Casiano many fl avors and specialties – solutions when and where we need them. [email protected] Yet, not too long ago, commerce was conducted without the nationwide arterial CIRCULATION DIRECTOR Carolyn Smolin product fl ow that trucks so seamlessly and, seemingly effortlessly, now provide. SALES OFFICES Imagine for a moment what was missing: the thousands of different carriers, the PUBLISHER: Keith Biondo (212) 629-1560 • FAX: (212) 629-1565 multitudes of good drivers, the miles of road, the complexity and abundance of [email protected] equipment, and the ubiquity of technology threaded throughout. WEST/MIDWEST/SOUTHWEST: Harold L. Leddy Trucks rarely moved beyond local hauling. There were no coast-to-coast lanes, (847) 446-8764 • FAX: (847) 446-7985 no truckload carriers, no advanced level of technology, expertise, reliability, or [email protected] speed. Can you see the parched hard clay? The deep ruts and rocks in the way? Marshall Leddy (763) 416-1980 • FAX: (763) 201-4010 There were no up-to-the-moment weather reports to warn of muddy washouts, [email protected] the slippery precipices from which there was no recovery. No lights, or food, or MIDWEST/ECONOMIC DEVELOPMENT: Jim Armstrong water at every turn. Transportation was diffi cult. But don’t take my word for it. (815) 334-9945 • FAX: (815) 334-1920 [email protected] Set your GPS to page 30, then thumb your way to this month’s feature arti- SOUTHEAST: Gordon H. Harper cle, Celebrating 90 Years of Ship by Truck. These tales illustrate the tough reality of (404) 350-0057 • FAX: (404) 355-2036 conducting commerce in a landscape without truck tone. [email protected] Thanks to one man’s spin and another’s turn, motor freight began rolling over MOBILE, AL: Peter Muller ruts, then steamrolling across interstates. Tire baron Harvey Firestone’s 1918 Ship (251) 343-9308 • FAX: (251) 343-9308 [email protected] by Truck advertising campaign, and a brief encounter with 29-year-old Dwight NORTHEAST: Rachael Sprinz D. Eisenhower one year later, sparked a vision. In 1956, President Eisenhower (212) 629-1560 • FAX: (212) 629-1565 brought that idea home by legislating the U.S. Interstate Highway System. But [email protected] he had some roadside assistance along the way. With hard backs and minds to FREE SUBSCRIPTIONS match, truckers won with blood, sweat, and axle grease. www.inboundlogistics.com/free We won, too. Where trucks rolled, roads developed and linked together into Inbound Logistics supports sustainable highways. Commerce and jobs followed. Enterprises grew and created futures best practices. Our mission is rooted in helping companies match demand to supply, for the skilled and unskilled alike. A nation fl ourished and helped drive pros- eliminating waste from the supply chain. This magazine is printed on paper sourced perity across the world. from fast growth renewable timber. Today we face not potholes, ruts, or washouts made by Mother Nature; not Inbound Logistics welcomes comments and submissions. Contact breakdowns or fatigue; but impediments of another kind. These new obstacles us at 5 Penn Plaza, NY, NY 10001, (212) 629-1560, Fax (212) 629- are crafted by powerful people in high places who have an imperfect compre- 1565, e-mail: [email protected]. For advertising, reprint, or subscription information, call (212) 629-1560, or e-mail hension of what it is we do in this industry. They don’t understand how every [email protected]. Inbound Logistics is distributed without cost to those qualifi ed in North America. Interested action you take is also a small act of stewardship for our economy. readers must complete and return the qualifi cation card published in this issue, or may subscribe online at www.inboundlogistics. In the end, these new impediments won’t matter.