National GreenPowerTM Accreditation Program Annual Compliance Audit for 1 January 2012 to 31 December 2012 A Report for the National GreenPower Steering Group Prepared by Clear Environment Pty Ltd March 2014 National GreenPowerTM Accreditation Program Contents 1. Introduction ........................................................................................................................................ 5 1.1 Background ......................................................................................................................... 5 1.2 Scope of Audit ..................................................................................................................... 5 1.3 Audit Methodology .............................................................................................................. 6 1.4 Limitations and Exceptions ................................................................................................. 7 1.5 Conflict of Interest ............................................................................................................... 8 1.6 Structure of the Report ........................................................................................................ 8 1.7 Key Terms ........................................................................................................................... 8 2. National GreenPower Accreditation Program ................................................................................... 9 2.1 Overview ............................................................................................................................. 9 2.2 GreenPower Program Rules ............................................................................................... 9 2.3 GreenPower Products ....................................................................................................... 12 2.4 GreenPower Generators ................................................................................................... 14 3. Summary of Findings ....................................................................................................................... 17 3.1 Introduction ....................................................................................................................... 17 3.2 Summary Data .................................................................................................................. 17 3.3 Summary of Audit Findings ............................................................................................... 17 4. ActewAGL – GreenChoice .............................................................................................................. 28 5. ACXargyle – GreenPower ............................................................................................................... 29 6. AGL – GreenPower ......................................................................................................................... 30 7. Alinta – GreenPower ....................................................................................................................... 31 8. Aurora – AuroraGreen ..................................................................................................................... 32 9. Australian Power and Gas – Greentricity ........................................................................................ 33 10. Click Energy – ClickNatural ........................................................................................................... 34 11. Climate Friendly – GreenPower .................................................................................................... 35 12. COzero – GreenPower .................................................................................................................. 36 13. Dodo Power & Gas – GreenPower ............................................................................................... 37 14. Ecofund Queensland – Resource ................................................................................................. 38 15. EnergyAustralia – PureEnergy ...................................................................................................... 39 16. Ergon Energy Queensland – Clean Energy .................................................................................. 40 17. ERM Power – ERM Green Energy ................................................................................................ 41 ii | NSW Trade & Investment, 2014 National GreenPowerTM Accreditation Program 18. Horizon Power – GreenSelect ....................................................................................................... 42 19. Lumo Energy Australia – Lumo Life VIC ....................................................................................... 43 20. Lumo Energy (NSW) – Lumo Life NSW ........................................................................................ 44 21. Lumo Energy (QLD) – Lumo Life QLD .......................................................................................... 45 22. Lumo Energy (SA) – Lumo Life SA ............................................................................................... 46 23. Momentum – Green Energy .......................................................................................................... 47 24. Neighbourhood Energy – GreenLight ............................................................................................ 48 25. Origin Energy – Business Green ................................................................................................... 49 26. Origin Energy – CountryGreen ...................................................................................................... 50 27. Origin Energy – EcoPower ............................................................................................................ 51 28. Origin Energy – EcoSaver ............................................................................................................. 52 29. Origin Energy – GreenEarth .......................................................................................................... 53 30. Origin Energy – Earth’s Choice ..................................................................................................... 55 31. Origin Energy – INgreen ................................................................................................................ 56 32. Pacific Hydro ................................................................................................................................. 57 33. Pangolin – GreenPower for Tenants ............................................................................................. 58 34. Perth Energy – PE GreenPower ................................................................................................... 59 35. Power and Water Corporation – Territory GreenPower ................................................................ 60 36. PowerDirect – Green Direct .......................................................................................................... 61 37. Progressive Green – Green Power Edge ...................................................................................... 62 38. Red Energy – Evergreen ............................................................................................................... 63 39. Simply Energy – Simply Green 100 .............................................................................................. 64 40. Simply Energy – Simply Green 10 ................................................................................................ 65 41. Simply Energy – Green@Work ..................................................................................................... 66 42. Synergy – NaturalPower................................................................................................................ 67 43. Synergy – EasyGreen ................................................................................................................... 68 iii | NSW Trade & Investment, 2014 National GreenPowerTM Accreditation Program Tables Table 1: Structure of the Report ............................................................................................................ 8 Table 2: Definition of Key Terms ........................................................................................................... 8 Table 3: Summary of Criteria in Sections 3 and 4 of Program Rules ................................................... 9 Table 4: GreenPower Products offered during the 2012 Settlement Period ....................................... 13 Table 5: Summary of LGC Sources during 2012 Settlement Period .................................................. 15 Table 6: GreenPower Generator Types used by GreenPower Products during 2012 Settlement Period ........................................................................................................... 15 Table 7: Summary of Customer Numbers 2012 .................................................................................. 17 Table 8: Summary of GreenPower Sales 2012 (MWh) ....................................................................... 17 Table 9: Unqualified Opinions ............................................................................................................. 18 Table 10: Qualified Opinions ..............................................................................................................