February 2020 2 January 2021 W elcom e to the Fieldstone Fam ily of Homeowners! Whatever stage of life you’re in, whether a first-time homebuyer or an empty nester, we’re excited you’ve chosen us to help you build your new dream home. Within this warranty manual you will find specific information regarding the warranty, answers to your most frequently asked questions, information regarding the submittal of warranty requests, and basic maintenance tips to keep your home functioning beautifully for many years to come. If you ever have any questions regarding the warranty on your new home, please don’t hesitate to contact your Warranty Representatives at Fieldstone. Again, Welcome to the Family. 3 January 2021 Contents Emergency Service ................................................................................................................ 8, 51, 61, 74 Frequently Asked Questions ............................................................................................................ 10-11 Glossary of Terms .......................................................................................................................... 73-76 Homeowners Associations ................................................................ 37, 38, 44, 47, 54, 58-59, 60, 65, 67, 73, 74 Homeowner Maintenance Obligations ............................................................................. 6, 14, 36, 37, 58, 74 Maintenance .............................................................................................................. 6, 7, 10, 35, 36, 37, 58 Maintenance Schedule ................................................................................................................... 68-70 Orientation ............................................................................................ 6, 14, 28, 41, 44, 48, 52, 54, 61, 63, 66 Performance and Construction Standards ........................................................................................ 13-33 Service Request Policy ......................................................................................................................... 6 Standards...................................................................................................................................................................... 10, 13-33 Subcontractor Service............................................................................................................................................................. 7 Troubleshooting Guide ................................................................................................................... 71-72 Warranty Terms and Exclusions ..................................................................................................................... 14 Warranty Service Program .................................................................................................................... 6 Warranty Service Requests................................................................................................................... 7 Index Air Conditioning ................................................................................................................................... 10, 24, 37, 51-52, 58, 72 Appliances ..................................................................................................................................................................... 15,37-38 Attic Access ................................................................................................................................................................. 38, 58, 72 Balconies ................................................................................................................................................................................. 38 Basements .......................................................................................................................................................................... 38-39 Baths ......................................................................................................................................................................................... 39 Brick ........................................................................................................................................................................ 11, 25, 46, 68 Cabinets ....................................................................................................................................................................... 15, 39, 69 Carbon Monoxide Detector ................................................................................................................................... …66, 68, 70 Caulking .............................................................................................................................. 11, 16, 19, 39, 46, 59, 66, 67, 68, 73 Ceilings ......................................................................................................................................................................... 20, 40, 75 Concrete ...................................................................................................................................... 10, 17-18, 35, 40, 67, 68,69, 75 Condensation ............................................................................................................................................. 19, 40-41, 52, 59, 70 Conservation ..................................................................................................................................................................... 62, 67 Countertops ...................................................................................................................................................... 11, 18, 41-42, 75 Crawlspaces ................................................................................................................................................................ 19, 40, 69 Data Jacks ............................................................................................................................................................................... 61 Decks ....................................................................................................................................................................... 38, 60-61, 70 Doors ..................................................................................................................................................... 11, 19, 32, 42-44, 68, 69 Drainage ........................................................................................... 11, 19, 20, 23, 27, 29, 35, 38, 53-57, 59, 61, 67, 68, 69, 70 Electrical System .................................................................................................................................... 8, 11, 20, 44-45, 71-72 Expansion and Contraction ........................... 10, 11, 13, 17, 20, 22, 24, 25, 27, 30, 33, 36, 37, 40, 41, 42, 46, 53, 56, 65, 74 Exterior Finishes ...................................................................................................................................... 30, 46-47, 60, 66, 68 Fencing ......................................................................................................................................................................... 47, 69, 70 Fireplaces .................................................................................................................................................................... 21, 48, 70 Floors ............................................................................................................................................................................. 10, 48-50 *Carpet .......................................................................................................................................................... 10, 15-16, 49 *Ceramic Tile ..................................................................................................................................... 11, 16-17, 41, 49-50 *Hardwood & Laminate ............................................................................................................................................. 50 *Vinyl flooring (see also Resilient flooring) .......................................................................................... 10, 28, 50, 76 Framing (see also Settling) ..................................................................................................................... 10, 19, 21-22, 51, 65 Garage Doors ........................................................................................................................................................ 22-23, 44, 69 4 January 2021 Garbage Disposal (see appliances and/or clogged drains) ....................................................................... 38, 45, 51, 64 Gas Shutoff Valves ................................................................................................................................................ 8, 51, 71, 74 Grading .................................................................................................................................................................... 23, 53-57, 60 Gutters and Downspouts ........................................................................................................ 23, 28, 35, 56, 59, 64-65, 69, 70 Hardware ...............................................................................................................................................................