2015 SUSTAINABILITY REPORT CLICK FOR INSTRUCTIONS ON USING THIS REPORT 2 targets Contents Our Business and Responsibilities Our Stakeholders Facts & Figures n Letter from the Chairman and the n Stakeholder Engagement ..............................72 n Details by Product ......................................212 Chief Executive Officer ....................................4 n Employees ...................................................78 n Details by Processes ..................................213 n Our Business Model .......................................9 n Customers ...................................................97 n Details by Workforce ..................................235 n Our Responsibilities ......................................31 n Dealer and Service Network .......................107 n Details by Suppliers ....................................245 n Corporate Governance .................................53 n Suppliers ....................................................114 n Trade Unions ..............................................128 n Communities ..............................................144 Products and Processes Appendix n Product Innovation and Responsible Mobility 151 n Definitions, Methodology and Scope ..........249 n Plants .........................................................193 n About this Report .......................................252 n Logistics .....................................................203 n Forward-Looking Statements .....................253 n Independent Auditor’s Report .....................254 n GRI G4 Content Index .................................255 3 targets Our Business and Responsibilities Letter from the Chairman and the Our Responsibilities Corporate Governance Chief Executive Officer .............................4 - Fighting Climate Change ................................31 - Corporate Governance Pillars ........................53 - Generating Value, Delivering on Leadership ......6 - Sustainability Model .......................................32 - Corporate Governance Structure ..................55 - Sustainability Targets .....................................34 - Code of Conduct ..........................................58 Process for Sustainability Targets ...............52 Acting with Integrity ....................................59 Human Rights ............................................62 - Compliance ...................................................63 - Risk Management .........................................64 Our Business Model ...................................9 Enterprise Risk Management .......................65 - Value Chain ...................................................10 Business Continuity Management ...............66 - Value Chain Inputs ........................................19 Management of Pure Risk ..........................67 - Value Chain Outcomes ..................................25 Supply Chain Risks .....................................70 4 targets Letter from the Chairman and the Chief Executive Officer FCA closed on a very strong note its first full year as a single, unified global group. In order to further fund the capital requirements of the Group’s five-year Business Plan, the Board of Directors has decided not to recommend a dividend on FCA common shares for 2015. Our results were well in excess of our full-year guidance, further underscoring our commitment to achieve the ambitious 2018 financial targets set out in our five-year plan, and our determination to Worldwide shipments totaled 4.6 million units, in line with prior year, with continued global be a global automaker performing at the highest level. expansion for the Jeep brand, which posted an all-time annual record of 1.3 million vehicles shipped worldwide. Excluding Ferrari, net revenues for the year climbed 18 percent to €110.6 billion. Adjusted EBIT came in at €4.8 billion, 43 percent higher than 2014, with NAFTA more than doubling and EMEA Looking at the performance of our mass-market operations by region, in NAFTA we continued to returning to profitability one year ahead of plan. outperform the market, with sales up seven percent over the prior year. Our net industrial debt was significantly reduced during 2015 and, after the effects of the Ferrari In the United States, we closed the year posting our 69th consecutive month of year-over-year spinoff completed at the beginning of January, the Group begins 2016 operations with net sales gains and our best annual sales since 2006. In Canada, we finished the year as market leader, industrial debt of €5 billion, down from the €7.7 billion at year-end 2014. with 73 straight months of growth and the strongest annual sales performance in our history. In LATAM, our results were down due to continued macroeconomic weakness in the region resulting in poor trading conditions. Despite this situation, FCA maintained its leadership in Brazil, a position we have held for 14 years. The opening of the new Pernambuco industrial complex in April 2015 is a key move to further consolidate our leadership and to increase the profitability of our operations in the region going forward. In APAC, results were positive, although below the prior year’s level primarily due to the contraction in demand for imported vehicles in China, as competition from local producers continues to intensify. Results were also impacted by the interruption of supply following the Tianjin port explosion in August. On the back of a more favorable product mix, higher volumes and positive pricing actions, results in EMEA improved significantly, with the region posting an Adjusted EBIT of €213 million, compared with negative €41 million in the prior year. There were also positive contributions from Maserati, although below the 2014 level, and from Components. With regard to the near-term outlook, we gave guidance for the current year, with expected revenues of €110 billion or higher, Adjusted EBIT in excess of €5.0 billion and net industrial debt below €5.0 billion. Our Business and Responsibilities | Letter from the Chairman and the Chief Executive Officer GRI: G4-1 5 targets We will work towards the achievement of these targets with the same spirit that has brought us As a result of continuous improvements over the years, the percentage of electric energy used in this far, that of a global company that operates by linking the achievement of financial targets with our manufacturing activities that is derived from renewable sources reached 22% in 2015. respect for all stakeholders, convinced that success will ultimately be judged by how it is achieved. Work-related injuries at Group facilities decreased by 20% compared to previous year, In an era where values such as transparency, integrity and reliability are often put to the test, representing the 9th consecutive year of improvement. we believe it is increasingly important that the entire organization work to ensure that our FCA employees worldwide volunteered thousands of hours to serve the community in the various development is responsible. This is why our commitment to sustainable growth is deeply locations where we operate. In addition, the Group committed more than €22 million to local rooted in our corporate culture; it is integral to our business model and, above all, it is communities around the world. something that is non-negotiable. A pioneer and leader in natural gas vehicles for 15 years, FCA recently revealed the Chrysler We believe that the true value of a multi-national organization such as ours is also determined Pacifica Hybrid, the industry’s first electrified minivan. by its level of environmental awareness, respect for people, fair and transparent conduct in commercial relationships and positive contribution to local communities. We are convinced that the significant steps we have already taken and the objectives that we have set for the future guarantee FCA and all its stakeholders that “good practices” are not left to We are pleased that our sustainability efforts have been recognized by the world’s leading individual discretion, but form an integral part of the Group’s business strategy. sustainability rating agencies. For the seventh consecutive year, FCA was included in the prestigious DJSI World Index. It was also named to the Climate “A” list in the CDP Climate Change We want to thank everyone in the FCA organization for their professional and personal Program 2015 and actively participates in additional CDP initiatives on Water, Forest and Supply contributions, for their courage and determination to change together for the better, constantly Chain. guided by a sense of responsibility toward those who have placed their trust in us. We also supported the UN Climate Change Conference of the Parties (COP21) through specific Thank you also to our shareholders and to all of our stakeholders for having been loyal partners commitments and signed the CEO Climate Leadership for Automotive Declaration, signaling our on our journey so far and for continuing to support us as we embark on the next phase of our support for the vision of decarbonizing automotive transport. FCA’s commitment to sustainable development. use of the world’s resources was also marked by the signing of the Charter of Milan. This document, which was presented to UN Secretary General Ban Ki-moon at the closing of the Milan Expo, reaffirms our involvement in the common goal of protecting and preserving our planet. To name just a few examples, during 2015 we implemented more than 4,300 new environmental projects at