RFP for Selection of Financial Institution for Open Loop Smart Card Common City Payments System Selection of Financial Institution for Providing Smart Card Based Eco System for Unified City Payments Including Mobility, Recreational and Amusement Areas of SMC, Municipal Bills, Utility Payments, Retail and Other Payments within Surat City PART 1 – INSTRUCTIONS TO BIDDERS SECTION AND DRAFT LICENSE AGREEMENT Invited by Surat Smart City Development Limited 115, Smart City Cell, Surat Municipal Corporation, Muglisara, Main Road, Surat – 395003, Gujarat RFP No.: SSCDL-CityPaymentCard-RFP-01-2016 Last date (deadline) for online Price Bid Submission: 15.12.2016 Last date (deadline) for Technical Bid Submission: 19.12.2016 DISCLAIMER This RFP is being issued by the Surat Smart City Development Limited (hereunder called “Authority”/“SSCDL”) for inviting tenders to shortlist Financial Institutions for providing smart card based eco system for unified city payments including mobility, recreational and amusement areas of SMC, municipal bills, utility payments, retail and other payments within Surat City. It is hereby clarified that this RFP is not an agreement and is not an offer or invitation by Authority to any party hereunder. The purpose of this RFP is to provide the Bidder(s) with information to assist in the formulation of their proposal submission. This RFP document does not purport to contain all the information Bidders may require. This RFP document may not be appropriate for all persons, and it is not possible for Authority to consider particular needs of each Bidder. Each Bidder should conduct its own investigation and analysis, and should check the accuracy, reliability and completeness of information in this RFP document and obtain independent advice from appropriate sources. Authority and their advisors make no representation or warranty and shall incur no liability financial or otherwise under any law, statute, rules or regulations or otherwise as to the accuracy, reliability or completeness of the RFP document. The parties to whom this invitation is extended are not mandated under any agreement, made here, to bid. Responding to this invitation will be their sole commercial decision. Such decision will entail risks, responsibilities and rewards as described in this RFP. It is deemed that a party /institution choosing to respond by way of a bid, in general, is accepting them. Authority may in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP document. The Authority reserves the right not to proceed with the selection process at any stage or to change the process or procedure to be applied in a fair and transparent manner. It also reserves the right to decline to discuss the process further with any party submitting a proposal/Bid. No reimbursement of cost of any type shall be paid to persons, entities submitting a bid/proposal. SSCDL shall not be responsible for any costs or expenses incurred by the Bidders in connection with the preparation and delivery of bids, including costs and expenses related to visits to the sites. SSCDL reserves the rights to cancel, terminate, change or modify this procurement process and/or requirements of bidding stated in the RFP, without assigning any reason or providing any notice and without accepting any liability for the same. The Bidders would be selected based on the criteria mentioned in this RFP. Only the Price Proposal of Qualified Bidders as per RFP terms would be opened. The date of opening of Price Proposal will be communicated to qualified bidders later. SURAT SMART CITY DEVELOPMENT LTD. Page 2 of 78 NOTICE INVITING REQUEST FOR PROPOSAL Surat Smart City Development Limited (SSCDL) 115, Smart City Cell, Surat Municipal Corporation - Head Quarter, Muglisara, Main Road, Surat - 395003, Gujarat. Notice Inviting RFP for Selection of Financial Institution for Open Loop Smart Card Common City Payments System [RFP No.: SSCDL-CityPaymentCard-RFP-01-2016] This RFP Document is being published by the Surat Smart City Development Ltd (SSCDL) for the selection of financial institution for providing smart card based eco system for unified city payments including mobility, recreational and amusement areas of SMC, municipal bills, utility payments, retail and other payments within Surat city. Bid Fee (Non-refundable) INR 18,000 (Eighteen Thousand Rupees Only) by Demand Draft or Banker's Cheque Date of Issue of the Bid Document 22/11/2016 Last date for Submission of Online By e-mail to [email protected] on or before Queries 29/11/2016 16:00 hrs Date, Time and Venue of Pre-Bid 01/12/2016 at 12:00 hrs at SMC-HQ, Muglisara, Main Meeting Road, Surat - 395003, Gujarat Price Bid Submission To be submitted online only on https://smc.nprocure.com on or before 15/12/2016 up to 18:00 hrs Technical Bid Submission (in Hard In sealed envelope strictly by RPAD/Postal Speed Copy) Filled-in Technical Bid along Post on or before 19/12/2016 up to 18:00 hrs. to the with Bid Fee, EMD, Solvency ant, Surat Municipal Corporation, Muglisara, Surat – Certificate and other documents. 395003, Gujarat. Earnest Money Deposit (EMD) INR 20,00,000/- (Rupees Twenty Lakhs only) RFP Document Availability https://smc.nprocure.com, http://suratsmartcity.com, https://www.suratmunicipal.gov.in The right to accept/reject any or all bid(s) received is reserved without assigning any reason thereof. General Manager (IT) Surat Smart City Development Ltd. SURAT SMART CITY DEVELOPMENT LTD. Page 3 of 78 RFP for Selection of FI for Open Loop Smart Card Common City Payments System TABLE OF CONTENTS DISCLAIMER ......................................................................................................................................................................... 2 NOTICE INVITING REQUEST FOR PROPOSAL ................................................................................................. 3 TABLE OF CONTENTS .................................................................................................................................................... 4 DEFINITIONS ....................................................................................................................................................................... 7 A. INTRODUCTION AND BACKGROUND ......................................................................................................... 10 1. INTRODUCTION ................................................................................................................................................ 10 1.1 ABOUT SURAT ................................................................................................................................................ 10 1.2 ABOUT SURAT MUNICIPAL CORPORATION ................................................................................ 10 1.3 ABOUT SURAT SMART CITY DEVELOPMENT LIMITED (SSCDL) ....................................... 11 1.4 INTRODUCTION TO THIS BID PROPOSAL..................................................................................... 11 1.5 VISION FOR CITY PAYMENT CARD ECO SYSTEM ..................................................................... 11 1.6 SCOPE OF WORK .......................................................................................................................................... 12 B. INSTRUCTION TO BIDDERS ............................................................................................................................... 18 2. GENERAL ................................................................................................................................................................ 18 2.1 BID AVAILABILITY & VALIDITY ............................................................................................................. 18 2.2 NUMBER OF PROPOSALS BY BIDDER .............................................................................................. 19 2.3 GOVERNING LAW AND JURISDICTION ........................................................................................... 19 2.4 AUTHORITY’S RIGHT TO ACCEPT AND REJECT ANY PROPOSALS OR ALL PROPOSALS .............................................................................................................................................................. 19 2.5 EARNEST MONEY DEPOSIT (EMD) ..................................................................................................... 19 2.6 BRIEF DESCRIPTION .................................................................................................................................... 20 2.7 DUE DILIGENCE.............................................................................................................................................. 22 2.8 ACKNOWLEDGEMENT BY BIDDER...................................................................................................... 22 2.9 COST OF BIDDING ....................................................................................................................................... 22 2.10 BID FEE ............................................................................................................................................................. 23 2.11 SCHEDULE OF BIDDING PROCESS .................................................................................................. 23 2.12 TERMS OF LICENSE ..................................................................................................................................